“The items are always in good quality when they arrive and they arrive sharply. The customer support is also very helpful if you contact them directly and have helped me sort out issues with sizing whether too big, too small, too long or too short. Which is very good when your coming to these sites for clothing that is not stereotypically in stores. There are also generally offers every week or so which is quite good for those on a modest income (as I was as a student). As someone who is 7ft and built like a line backer you can generally get clothing to fit to those on the extremes, which not all 'Big' sites can, which is great; as walking around with 3/4 lengths can get tacky after a while.”
“It's a tough world out there for tall men who have taste in clothing, and most of us can seldom get what we want unless we can afford the able hands of a tailor.
Big Tall Order offered me a top notch service for a fair price, and I got 10% discount on the first order. The trousers I ordered were high quality and a near perfect fit.
Not only do they allow for international delivery as they delivered the goods in perfect order in less than a week's time. Their customer service was every bit as helpful and warmhearted as the best, and entirely focused on providing me whatever information I requested in the least amount of time possible.
This has been easily the most gratifying experience I've had when doing my shopping online. I intend on becoming a regular customer and will always shop at Big Tall Order with confidence.
- From a very (tall and) demanding customer in Portugal”
“This family firm is tops, The manner and competence of the staff is excellent --- I have never been better treated both on, or for that matter off the internet. shopping with them was an utter delight. Respectfully Derek Ormston.”
“I called Big Tall Order about a pair of Rockford Jeans they had in stock and spoke with a very knowledgeable gentleman called Matt. His pleasant manner and understanding of my particular needs put me right at ease and he couldnt have been more helpful. I order the item in question and hte goods turned up the next day. If only all online experiences were this good!”
“You would find it very difficult to find a better company to deal with. All the staff are most helpful and nothing was to much for them to do. I needed thermals for a special holiday and the boss of this firm went out of his way to make sure that they were ordered and delivered to their premises with a clear three days prior to my trip.
I personally cannot speak more highly, I would and have recommended them to many of my friends.”
“I visited the store while they were in the middle of a showroom re -vamp, but this did not detract from the first class service i received , i was professionally assisted by one of the owners who went out of his way to make sure i was able to make an informed choice and purchase the right Dinner jacket for me.