Big Orbit Cards Reviews

4.16 Rating 19 Reviews
79% of reviewers recommend Big Orbit Cards
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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service
average delivery time
Next Day
on-time delivery
Greater than 92%
Customer Service
communication channels
Email, Telephone
"Great customer service!"
Posted 6 days ago
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"Fastest delivery I've veer had from a UK seller fo magic"
Posted 2 months ago
"i sent some cards in for store credit some were rejected so i received my rejected cards back to see some had damage to them and don't know how as i put my cards straight into protective sleeves an look after my collection like a baby"
Posted 2 months ago
"Very good store would shop again good for yugioh"
Posted 5 months ago
"My wife traded in some old Warhammer. Was very happy with the price offered."
Posted 5 months ago
"Used their new bulk sell system, and traded in my old warhammer, lego, and cards. Their system is nice, thank you."
Posted 5 months ago
"Used their new bulk sell feature to trade in my old warhammer models, lego, and cards. Their price was very nice, thanks."
Posted 5 months ago
"Pre-ordered a cardfight vanguard case months before the release date. After the release date they told that it would be sent first thing monday and will get in touch soon enough to tell how to pay for the case. They did not contact me so I went to contact them and they said that the case is opened and will order another one arriving next week monday. Told that they cannot order more cases after trying so hard to get in contact with them and did not receive anything in the end. Very bad experience 0/10"
Posted 5 months ago
"I usually don’t leave a review unless I’m angry, which should tell you something. Was ordering cards for my kid’s birthday and our order was never confirmed. Customer service stayed on the line with me and went above and beyond to find it, tell me what went wrong and make sure the order went through. Top notch support and fair prices. They got a customer for life."
Posted 7 months ago
"I have ordered from them several times and couldn't be happier with their service both regarding price, selection and shipping. The last order got lost in the mail so I contacted them and they responded quickly and resend the order. Super great service and I couldn't ask for more!"
Posted 8 months ago
"Had an issue with a wring card being sent, got a response from customer service straight away and problem resolved in 24 hours. Couldn't have asked for more."
Posted 9 months ago
"just saved a packet in there black friday sale"
Posted 9 months ago
"pretty good: fast delivery good comms stock levels could be better for pokemon"
Posted 10 months ago
"I just like to say how useful I find this company and the unique service they provide. I have been using Big Orbit Cards for many years and I can wholeheartedly recommend them to anyone that is looking for individual cards for the more niche trading card games. I have bought Cardfight Vanguard, Weiss Schwarz & Force of Will from this company and have always been very satisfied with the level of service I have received."
Posted 10 months ago
"Normally they are okay. But I have 4 out of 5 pre-release orders cancelled and 1 of these was 3 weeks after it was ment to be shipped with them constantly saying I'll get it within the week. Then I had a regular order canceled as they didn't have the stock. Id avoid them where possible now as they have been getting progressively worse lately."
Posted 10 months ago
"Fast delivery and the only place I could find the cards I was looking for."
Posted 11 months ago
"I have placed two orders so far and have found Big Orbit Cards nothing but a pleasure to deal with. Nice and straightforward and very quick delivery of my orders. Excellent stock too! I absolutely plan on being a regular customer!"
Posted 11 months ago
"This was my first time selling cards to this website and it has not been positive. I have had to chase payment multiple times because i am still yet to receive this despite passing the latest point by which the money would be "in my account". As of yet, i have been unable to obtain either a resolution or reason for this. Will not be using again."
Posted 1 year ago
"Cheapest around and has a great stock, next day delivery on early orders as well! Top notch."
Posted 2 years ago
Big Orbit Cards is rated 4.16 based on 19 reviews