Big Orange Reviews

3.00 Rating 2 Reviews
50% of reviewers recommend Big Orange
60 Review Views (past 24 hours)
00AM - 2AM
0 Review Views
2AM - 4AM
0 Review Views
4AM - 6AM
0 Review Views
6AM - 8AM
0 Review Views
8AM - 10AM
21 Review Views
10AM - 12PM
17 Review Views
12PM - 2PM
0 Review Views
2PM - 4PM
0 Review Views
4PM - 6PM
0 Review Views
6PM - 8PM
0 Review Views
8PM - 10PM
22 Review Views
10PM - 12AM
0 Review Views
00AM
12AM
Are you a business owner?
See Business Solutions

Write Your review

Tell us how Big Orange made you happy
Minimum 10 characters
What's your name ?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

"Bought a "Gul Saco" waterproof trousers online with Big Orange to subsequently discover they leaked. On lower back, where the 'Hydroshield bib' joins the 'GCX4 Evo Shell fabric'. Returned it to BO to be told they needed to send it back to manufacturer. This is despite their website stating clearly- "Faulty or incorrect orders - If you have received something faulty or not what you ordered, we sincerely apologise and ask that you please contact us immediately on receipt, either by phone or email ("?"). We will promptly dispatch a replacement to you at our expense (stock permitting) or arrange a speedy refund." After nearly two weeks waiting for some conclusion I once again contacted BO to be told that the trousers had been "extensively tested" as perfect with no leak. I was informed that I could arrange ''collection" of them. This is despite the fact that I am in a different country. After a phonecall with Gul they decided to retest them. Next day I am told, yes, they have a leak. This is now a month after purchase. It took me 10 minutes to discover they leaked! I have seen today, on another online retailers website, another review of the same trousers. They also leak. In the same place. Has Gul manufactured in a design flaw? Quite possibly. Many people would buy this item and never know until its too late; the idea being that you dont actually get in the water in these unless you have no choice! Very unhappy with both Gul and Big Orange. This entire matter was badly handled."
Helpful Report
Posted 9 months ago
Are you Big Orange? No one is perfect. Reply to this negative review and show your potential customers that you value the feedback Big Orange receives and that when things do go wrong you do your best to put things right. Reply Free
"Highly recommended. Super support and fast delivery to Denmark"
Helpful Report
Posted 1 year ago
Big Orange is rated 3.00 based on 2 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support