Big Furniture Warehouse Reviews

4.00 Rating 384 Reviews
74% of reviewers recommend Big Furniture Warehouse

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Courier
average delivery time
Next Day
on-time delivery
Greater than 86%
accurate and undamaged orders
Greater than 80%
Customer Service
communication channels
Email, Telephone
queries resolved in
Under an hour
"Lovely unit 🌝🌝"
Helpful Report
Hi there,

Thank you for leaving us a positive review.

We hope to deal with you again in the near future.

Kind regards,
BFW
"Easy to put together, got it in my kitchen. Spacious shelves, solidly made."
Helpful Report
Hi there,

Thank you for leaving us a positive review.

We hope to deal with you again in the near future.

Kind regards,
BFW
"Easy to assemble. Good quality. Very good service."
Helpful Report
Hi there,

Thank you for leaving us a positive review.

We hope to deal with you again in the near future.

Kind regards,
BFW
"The service I received was very good. The delivery service from yodel was excellent let us know when they were coming, could track the parcel. So we rec our radiator cover quite easily, but the other company can't remember name. Never even put a card through the door and let parcel( tv cabinet) under my caravan only found by chance. Other than that very happy with my purchsases"
Helpful Report
Hi there,

Thank you for taking the time to leave your review.

We are glad to read such positive comments!

We hope to do business with you again in the near future.

Kind regards,
BFW
"Personalised Service, from a company who “listens” to the customer, Fast secure dispatch, highly recommended."
Helpful Report
Hi there,

Thank you for taking the time to leave your review.

We are glad to read such positive comments!

We hope to do business with you again in the near future.

Kind regards,
BFW
"Fantastic! Goods that i ordered were out off stock when i phoned spoke to a lovely gentleman that helped me through and helped me to process my order and when new delivery was to be expected. Yes exactly arrived on time and even though goods were in the sale the sale price was honoured as an order had been placed. I would just like to say a massive thankyou to this company and totally recommend to all you fellow people if your looking at this company. The goods even arrived without me knowing as i hadnt had time to access my computer so yes a magic thank you and your courteous helpful driver/delivery gentleman, :) :) :)"
Helpful Report
Hi there,

Thank you for taking the time to leave your review.

We are glad to read such positive comments!

We hope to do business with you again in the near future.

Kind regards,
BFW
"Just what I wanted. Quick delivery. Well packaged. Easy to assemble. Great price. Will definitely purchase again."
Helpful Report
Hi there,

Thank you for taking the time to leave your review.

We are glad to read such positive comments!

We hope to do business with you again in the near future.

Kind regards,
BFW
"Very good, matched description and fast, free delivery"
Helpful Report
Hi there,

Thank you for taking the time to leave your review.

We are glad to read such positive comments!

We hope to do business with you again in the near future.

Kind regards,
BFW
"very impressed with the quality of my product, easy to assemble"
Helpful Report
Hi there,

Thank you for taking the time to leave your review.

We are glad to read such positive comments!

We hope to do business with you again in the near future.

Kind regards,
BFW
"Brilliant Service and a great product for the price. Would definitely recommend this company to all. Thanks BFW."
Helpful Report
Hi there,

Thank you for taking the time to leave your review.

We are glad to read such positive comments!

We hope to do business with you again in the near future.

Kind regards,
BFW
"Speedy delivery .... product was of good quality and easy enough to put together"
Helpful Report
Hi there,

Thank you for taking the time to leave your review.

We are glad to read such positive comments!

We hope to do business with you again in the near future.

Kind regards,
BFW
"Very pleased with my purchase, beautiful bedside cabinets, size is just what i needed, look really nice, great quality."
Helpful Report
Hi there,

Thank you for taking the time to leave your review.

We are glad to read such positive comments!

We hope to do business with you again in the near future.

Kind regards,
BFW
"Lovely and such great price would buy again"
Helpful Report
Hi there,

Thank you for taking the time to leave your review.

We are glad to read such positive comments!

We hope to do business with you again in the near future.

Kind regards,
BFW
"Excellent communication and prompt service. The bed that we ordered came with clear instructions which was a relief as was dreading the possibility of them being poorly written! Wired recommend and use again."
Helpful Report
Hi there,

Thank you for taking the time to leave your review.

We are glad to read such positive comments!

We hope to do business with you again in the near future.

Kind regards,
BFW
"I am very happy with my bedside locker. It is the first flat pack item I have ever put together, so was very pleased with myself."
Helpful Report
Hi there,

Thank you for taking the time to leave your review.

We are glad to read such positive comments!

We hope to do business with you again in the near future.

Kind regards,
BFW
"I recently purchased a mirror chest of drawers and was very impressed with the quality and service I received. I couldn't fault it and would definitely recommend the Big Furniture Company. Many thanks"
Helpful Report
Hi there,

Thank you for taking the time to leave your review.

We are glad to read such positive comments!

We hope to do business with you again in the near future.

Kind regards,
BFW
"Needed to send an armchair back. Very easy to do. Helpful when I phoned and emailed information that I needed, in order to do so. The chair that I ordered was of very good quality at a very competitive price. It was a real shame that I was unable to keep it. Prompt with the full refund as well."
Helpful Report
Hi there,

Thank you for taking the time to leave your review.

We are glad to read such positive comments!

We hope to do business with you again in the near future.

Kind regards,
BFW
"Best price i found for shelving item, and bonus of next day delivery, will certainly look here for similar items in future"
Helpful Report
Hi there,

Thank you for taking the time to leave your review.

We are glad to read such positive comments!

We hope to do business with you again in the near future.

Kind regards,
BFW
"Very happy with services and my product , certainly use big furniture warehouse again"
Helpful Report
Hi there,

Thank you for taking the time to leave your review.

We are glad to read such positive comments!

We hope to do business with you again in the near future.

Kind regards,
BFW
"Lovely bed my daughter loves it and after sales customer service wonderful."
Helpful Report
Hi there,

Thank you for taking the time to leave your review.

We are glad to read such positive comments!

We hope to do business with you again in the near future.

Kind regards,
BFW
Big Furniture Warehouse is rated 4.00 based on 384 reviews