Big Furniture Warehouse Reviews

Name: Big Furniture Warehouse
Address: 2, Empire Way, Burnley, Burnley, Lancashire
Rating: 4.34

4.3 Rating 1,606 Reviews

83 %

of reviewers recommend Big Furniture Warehouse

4.3

Based on 1,606 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Big Furniture Warehouse 5 star review on 6th October 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service good quality and easy to put together”

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“Very pleased with good quality quick delivery will definitely buy more Very good company”

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“Denver petite bedside unit no complaints excellent buy good price”

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“Ordered from furniture warehouse and was extremely happy with my purchase. Would definitely use again x”

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“Excellent service, I’m very pleased with quality of my items and will definitely be buying from Big Furniture Warehouse again. 10/10 😊”

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“Ordered a bistro set and I love it , beautifully made and well worth the money, Thankyou”

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“Prompt and quick delivery, excellent product, very pleased”

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“Kept up to date with parcel progress”

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“Excellent customer service and great price and a very speedy delivery process would highly recommend this company will definitely use again”

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“Brilliant would recommend to everyone, pleasant to deal with straight on it with any queries or problems”

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“Reallly impressed with their customer service. I had a problem with a unit and was expecting it to take a while to get it resolved but I was pleasantly surprised. The customer service team got back to me within 24hrs, were really helpful and resolved the issue quickly. I would highly recommend big furniture warehouse.”

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“The product arrived with one of the 2 basket’s damaged. Very disappointed ☹️. However, I’ve since been contacted and a replacement basket has been provided. Thank you 😊”

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“Excellent service”

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“Fast delivery & good product”

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“Speedy delivery”

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“Lovely bistro set as described, delivered very promptly. Easy to construct”

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“I am totally delighted with my ottoman. It is very well made and of great quality. Quick delivery and well worth paying the little bit extra for. I will buy from yourselves again.”

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“Prompt delivery & really pleased with my purchase.”

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“Very beautiful drawer”

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“Lovely chest of drawers and very pleased with quality”

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Big Furniture Warehouse is rated 4.3 based on 1,606 reviews