Big Furniture Warehouse Reviews

3.99 Rating 383 Reviews
74% of reviewers recommend Big Furniture Warehouse

Write Your review

Tell us how Big Furniture Warehouse made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Courier
average delivery time
Next Day
on-time delivery
Greater than 86%
accurate and undamaged orders
Greater than 80%
Customer Service
communication channels
Email, Telephone
queries resolved in
Under an hour
"Excellent service. Large choice of merchandise at competitive prices. Gazebo exactly as described, very sturdy, easy to erect and fold away. Would definitely use this company again."
Helpful Report
"Ordered for the first time, item came quickly. The item was as described, I was very pleases with the over all service."
Helpful Report
"The ottoman was lovely and good quality but it had been marked during delivery. The returns process and customer service was excellent. I would definitely order from them again."
Helpful Report
"ordered a gazebo last minute !!! arrived on time great product Fantastic customer service."
Helpful Report
"High quality of furniture and good value for money - really pleased with our purchase!"
Helpful Report
"Saw product on-line at competitive price. Paid for it. Got confirmation e-mail and delivery tracking details. Item delivered. The End. 10/10"
Helpful Report
"Excellent customer service"
Helpful Report
"Excellent, first class service, great communication and swift dispatch - highly recommended."
Helpful Report
"Delivered on time. Good ladder shelf."
Helpful Report
"Great tv unit at a great price, service also spot on, communication good. Thanks"
Helpful Report
"We ordered a Napoli TV unit, the corner of the top was damaged. We contacted customer who sent out a replacement top with no qibbles. Excellent customer service!!"
Helpful Report
"It was for my Daughter she loves it my grandaughter wants 1 to."
Helpful Report
"Great service great product.please thanks"
Helpful Report
"Great product and good price which arrived quickly and on time."
Helpful Report
"Very pleased with item once put together."
Helpful Report
"Chairs were exactly what I was looking for. Modern , light , versatile . Delivery was prompt, and full tracking service . I would certainly use this site again. They seem to have a fantastic range of goods"
Helpful Report
"Item as described Delivery super quick All went as expected! Thanks"
Helpful Report
"Excellent value for money.easy to put together.chairs are comfy.very happy with our purchase,will house big furniture warehouse again"
Helpful Report
"Fast reliable delivery. Excellent item & the best value I found online. Great quality for the low price. Will definitely be back for more!"
Helpful Report
"Fantastic quality furniture with quick delivery very fairly priced , would use again"
Helpful Report
Big Furniture Warehouse is rated 3.99 based on 383 reviews