Big Furniture Warehouse Reviews

3.99 Rating 383 Reviews
74% of reviewers recommend Big Furniture Warehouse

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
average delivery time
Next Day
on-time delivery
Greater than 86%
accurate and undamaged orders
Greater than 80%
Customer Service
communication channels
Email, Telephone
queries resolved in
Under an hour
"Excellent service. Large choice of merchandise at competitive prices. Gazebo exactly as described, very sturdy, easy to erect and fold away. Would definitely use this company again."
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"Ordered for the first time, item came quickly. The item was as described, I was very pleases with the over all service."
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"The ottoman was lovely and good quality but it had been marked during delivery. The returns process and customer service was excellent. I would definitely order from them again."
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"ordered a gazebo last minute !!! arrived on time great product Fantastic customer service."
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"High quality of furniture and good value for money - really pleased with our purchase!"
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"Saw product on-line at competitive price. Paid for it. Got confirmation e-mail and delivery tracking details. Item delivered. The End. 10/10"
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"Excellent customer service"
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"Excellent, first class service, great communication and swift dispatch - highly recommended."
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"Delivered on time. Good ladder shelf."
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"Great tv unit at a great price, service also spot on, communication good. Thanks"
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"We ordered a Napoli TV unit, the corner of the top was damaged. We contacted customer who sent out a replacement top with no qibbles. Excellent customer service!!"
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"It was for my Daughter she loves it my grandaughter wants 1 to."
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"Great service great product.please thanks"
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"Great product and good price which arrived quickly and on time."
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"Very pleased with item once put together."
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"Chairs were exactly what I was looking for. Modern , light , versatile . Delivery was prompt, and full tracking service . I would certainly use this site again. They seem to have a fantastic range of goods"
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"Item as described Delivery super quick All went as expected! Thanks"
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"Excellent value for money.easy to put together.chairs are comfy.very happy with our purchase,will house big furniture warehouse again"
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"Fast reliable delivery. Excellent item & the best value I found online. Great quality for the low price. Will definitely be back for more!"
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"Fantastic quality furniture with quick delivery very fairly priced , would use again"
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Big Furniture Warehouse is rated 3.99 based on 383 reviews