Big Furniture Warehouse Reviews

Name: Big Furniture Warehouse
Address: 2, Empire Way, Burnley, Burnley, Lancashire
Rating: 4.34

4.3 Rating 1,606 Reviews

83 %

of reviewers recommend Big Furniture Warehouse

4.3

Based on 1,606 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Big Furniture Warehouse 5 star review on 6th October 2023

Anonymous

Anonymous // 01/01/2019

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“Easy order & payment process. Great communication, including email notification when an item I wanted came back in stock, including a link to order. Very quick despatch & delivery, overall excellent service, will definitely use again! 😊”

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“Easy to order and item was delivered super quick. Item wasn’t the easiest to assemble, but I got there”

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“Not many stores will deliver to Jersey so was thrilled to find that Big Furniture Warehouse does! Easy to order, arrived early and delighted with my purchase.”

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“Looks like the photo. Perfect for my sons new bedroom”

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“Had a few issues with the item of furniture. Very quickly resolved by team. Very happy with outcome”

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“Easy ordering, quick delivery and a great value for money purchase. Thank you Big Furniture Warehouse!”

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“Very good prices and decent quality. Delivery was quick too. Really can't fault them.”

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“It’s what I want. It could have been a little bigger.”

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“Great communication, order arrived on the day/time stated and in good order. The product itself is great too - good value for money and looks perfect.”

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“Absolutely love this piece of furniture which looks fab in my bathroom. Will buy from this company again”

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“Item as described, good communication, easy to track the parcel. Delivered safe. Would definitely recommend. Thank you”

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“Delighted with my purchase - easy to assemble- very nice aesthetically.”

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“My order arrived quickly”

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“Very pleased with my purchase an also quick service would recomend this company highly”

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“Very fast and brilliant furniture. Would recommend. My bedroom looks so much better with this furniture.”

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“Ordered 4 canvas storage boxes. Size was as described. They're good quality, quite sturdy and the colour is as in the picture. They look very smart on my shelves and hold lots of my daughters toys!”