BIBO Water Reviews

Name: BIBO Water
Rating: 4.54

4.5 Rating 938 Reviews

88 %

of reviewers recommend BIBO Water

Company Reviews

Metrics

Info

4.5

Based on 938 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

01993 880287

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BIBO Water 5 star review on 7th July 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product for our office! No more waiting for the kettle to boil!”

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Posted 9 months ago

Thank you for your feedback! We're really pleased that the BIBO is fitting in well to office life!

Posted 9 months ago

“This little water machine, is simply perfect for what I would want, in terms of fresh, filtered water DAILY, much more than you’d probably consume if you were buying it from a supermarket, no doubt containing all kinds of metals or other nasties in it (just my opinion) I couldn’t recommend something that much higher than I do this product and I’ve tried many ways to achieve what Bibo gives us. So so impressed and happy to have it in our lives, seriously..!! 🫶🫶🫶”

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Posted 9 months ago

Thank you so much for taking the time to provide your feedback! We're super pleased to hear that you are really enjoying your BIBO :-)

Posted 9 months ago

“Great product very happy with my BIBO.”

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Posted 1 year ago

Thank you for your feedback. We're so pleased that you are enjoying your BIBO :-)

Posted 11 months ago

“Great machine much bigger than virgin 2 but it is so much better”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback :-) We're so glad that you are enjoying the BIBO in your home!

Posted 11 months ago

“Very good service and product quick and friendly installation water tastes great.”

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Posted 1 year ago

We're so pleased to hear that you are enjoying your new BIBO and that the service received was good! :-)

Posted 1 year ago

“Easy online order & payment set up. Great customer service communication. Brilliant installation lady. Excellent machine. Works beautifully and looks great great too.”

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Posted 1 year ago

Thank you for your feedback! We're so pleased to hear that you have had a positive experience from start to finish and are enjoying your new BIBO :-)

Posted 1 year ago

“we are light users so our BiBO is just the right size and works very well & east to use.”

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Posted 1 year ago

Thank you for your feedback! We're really pleased to hear that you're enjoying your BIBO :-)

Posted 1 year ago

“Had an issue with a UV light failure warning , spoke to BIBO direct whom advised a part would remedy the issue. Part purchased and supplied as advised , information on removal of side panels to fit the new part were discussed during the call. Spare part fitted and working a great personal service being able to speak to someone directly.”

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Posted 1 year ago

Thank you for your positive feedback! We're really happy to hear that we were able to resolve your issue for you quickly :-)

Posted 1 year ago

“A few issues when we bought our bibo but at the end everything was sorted. We happy with this machine saving time and energy for us”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback. We're really thrilled to hear that you are happy with your new BIBO :-)

Posted 1 year ago

“I found Bibo very helpful and responsive when I had an account query & the delivery of C02 canisters is super quick & efficient!!”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback! We're really pleased to hear that you are happy with your recent purchase :-)

Posted 1 year ago

“Hello there, have had my.bibo for several years now and would not.be without it There is no problem if the bibo needs any repairs .the engineer will.soon fix it. I use.for.cooking a lot and you only heat up what you need”

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Posted 1 year ago

Many thanks for your positive feedback. It's great to hear that you have been enjoying BIBO for many years and have always been happy with the service provided :-)

Posted 1 year ago

“Very happy with my Bibo Fizz. Excellent product and amazing customer service. Highly recommended!”

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Posted 1 year ago

Many thanks for your feedback. We're super pleased to hear that you are happy with your BIBO Fizz, and that you have received our great customer service! :-)

Posted 1 year ago

“I love my Bibo. Would not be without. Haven used it for many years now.”

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Posted 1 year ago

Thank you for your feedback! We're thrilled to hear that you are still enjoying your BIBO after many years!

Posted 1 year ago

“Always sends orders promptly & let you know when they are arriving”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback! :-)

Posted 1 year ago

“Love our Bibo. We live in a hard water area and got fed up of the kettles being full of limscale and finding bits at the bottom of the cup despite the kettle filter. Now with Bibo there is no waiting for the kettle to boil and we get instant filtered hot and cold water. I would highly recommend Bibo to anyone :)”

Helpful Report

Posted 1 year ago

Thank you for your feedback! We're so pleased to hear that you are enjoying your new BIBO :-)

Posted 1 year ago

“the most amazing product i own, in and out the kitchen I'd be lost without it”

Helpful Report

Posted 1 year ago

Thank you for your great feedback. We're super pleased to hear that you love your BIBO! :-)

Posted 1 year ago

“Having recently purchased both the Bibo water machine and the Bibo fizz, I can recommend both. As well as having great products the installation was painless and best of all the customer service is faultless, a rare thing these days. Very impressed.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to provide your feedback. We are really pleased to hear that you are enjoying your new BIBO Classic and BIBO Fizz, and that our fab team have provided you with great service :-)

Posted 1 year ago

“Excellent service from ordering to delivery”

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Posted 1 year ago

Thank you for your positive feedback :-)

Posted 1 year ago

“My Bibo is brilliant, I originally got mine as a promotion from Eden at Costco, the original hire cost was £25 a month but since then Eden has steadily increased their costs and the latest email is putting it up again to almost £40 a month, this excludes any replacement filters etc so you have to buy them yourself. Eden are the worst company ever to deal with, needless to say I will be cancelling my contract with them ASAP, for £40 a month I can buy my own Bibo and never have to deal with this aweful greedy company again. Bibo have been brilliant supplying the spare filters I need to keep it running, so I'll definitely be buying my own direct from them soon.”

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Posted 1 year ago

Thank you for your feedback. We're really pleased that we have been able to help you with the maintenance items for your BIBO :-)

Posted 1 year ago

“It’s absolutely brilliant, boiling water and chilled water at our fingertips. Our Bibo has just had a new Hot Water tank fitted and it’s working perfectly.”

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Posted 1 year ago

Thank you for your positive feedback. We are thrilled to hear that you love your BIBO :-)

Posted 1 year ago

BIBO Water is rated 4.5 based on 938 reviews