BeyondTelevision Reviews

Name: BeyondTelevision
Address: Beyond Television Unit 2 Kincraig Court Kincraig Rd, Blackpool
Rating: 2.78

2.8 Rating 9 Reviews

44 %

of reviewers recommend BeyondTelevision

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About BeyondTelevision:

Beyond Television - the best priced UK AV Retailer We sell thousands of LCD. LED and Plasma Screens at fantasticly low prices. Authorised dealer of top brands including Samsung, Sony, Panasonic, Sharp, Toshiba and LG.Beyond Television is associated with one of the main electrical buying groups in the UK. Our aim is to offer the widest selection of top brand electrical products available online. We also offer customer savings of up to 40% off high street prices.

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Phone:

0845 077 4468

Email:

customer.service@beyondtelevision.co.uk

Location:

Beyond Television Unit 2 Kincraig Court Kincraig Rd
Blackpool
FY2 0FY

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Anonymous

Anonymous // 01/01/2019

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“Don’t buy from this company. They answere every email when you show interest in buying. Then when you have bought and tv is faulty they ignore you. They don’t comply with the consumer act it took them thre months to actually take my faulty tv back then nearly a month to pay me back not in full I might add. Buying a new tv is meant to be exciting. This was the worst and most stressful experience in my life. Gone back to my old tv and won’t buy till it goes wrong”

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Posted 1 year ago

“Recently I tried purchusing a hoover from them and paid for my purchase as normal. The next day, I received a phone call from sales asking to pay additional fees for delivery due to courier increasing the fees. What a joke this is and more importantly how unprofessional it is to ring back a customer for more money once a transaction has been made. So much for high customer service and professionalism when they talk about in our call conversation”

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Posted 3 years ago

“I bought a £4,000 TV from this company, along with 2 TV brackets, which were deemed suitable via the employee, for this TV and one other. 3 months later (as I was moving home), I had a TV mounting company around to install my new 65 Inch TV on the wall, and was advised the bracket were unsuitable for this TV. Immediately I called Beyond TV so the engineer could confirm the problem over the phone. As I had been advised to purchase this alongside my TV, I quite rightly asked for a replacement, or a refund, and was told neither were possible due to it being more than 30 days from the date of purchase. I felt this was completely unacceptable, as regardless of time, the bracket was incompatible. I tried to be reasonable and ask for a credit note instead, and was told no! I even asked to speak to a manager, and was advised they were busy. I was however told I would be guaranteed a call back, which surprisingly never happened! I then had to call back, and was still told no. So, although we picked this company, as we saw great reviews on TrustPilot, honestly, the aftercare was like dealing with a completely different company to the sales team (and i spoke with the same person). Such a shame to have to leave a bad review (and contact trading standards) over a negligible amount; I fear how things would have been, if my TV had an issue.”

Helpful Report

Posted 6 years ago

“I purchased a brand new Samsung 60" Plasma TV from Beyond Television in August 2013. Within 7 months there was a fault with the set, namely a line of green pixels down one side of the screen. I contacted Samsung and, as the set was under warranty, they replaced the screen at their cost. 5 months later the same exact fault occurred again. The set was just inside warranty by that state and Samsung again replaced the screen at their cost. Now 5 months later again and the exact same fault has occurred. This time the set is out of warranty and so Beyond Television are refusing to offer anything by way of remedy, despite my having an independent engineer's report to say that the set has a fault that could not have been caused by normal use. I will now have to take this through the small claims court as Beyond Television are resolute in denying any responsibility for the problem. They seem to believe that 17 months and 3 identical faults is a pretty normal lifespan for a brand new TV that cost just shy of £1,000. I would advise people out there to consider this very carefully before spending your money with Beyond Television.”

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Posted 9 years ago

“I purchased a Samsung LED from this company . The stock situation said, ´in Thursday, deliveries from Friday´. I arranged a Sat.am delivery on line. The TV arrived at 8.15 am Saturday morning! Superb set,. brilliant price, and very helpful staff on the phone when I rang to confirm delivery. Absolutely no probelms at all. Kevin Fenton, Manchester, UK. Kevin Fenton -Unbeatable.co.uk”

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Posted 12 years ago

“All round good service, best price I could find on the internet for this LCD TV, delivery as quoted, will be sure to get further buisness from me. Well Done. Richard Simpson - Unbeatable.co.uk”

Helpful Report

Posted 12 years ago

“I could have ticked all the ´what do you like boxes´ available. I ordered a TV at a massive discount on the 22nd December and it arrived on the morning of the 23rd December (the busiest timeof the year!). I have always been dubious about buying online around Christmas time but this has certainly changed my mind. Many thanks to all at beyondtelevision.com. R Porter - Unbeatable.co.uk”

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Posted 12 years ago

“Rang to confirm if the tv was in stock they told me yes then rang 3 hours later to say not in stock rang to confirm if the tv was in stock they told me yes then rang 3 hours later to say not in for a week what a waste of time and my refund would be returned in 3 or 4 days would not use again. john lewis - Unbeatable.co.uk”

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Posted 12 years ago

“Ordered a 42" LCD TV, £64 cheaper than ALL the High Street Chains, at 4.30pm. Delivered 1PM the following day, You cant beat this company for Price and Service. More than happy to shop with them, totally recommended. Stuart Groves - Unbeatable.co.uk”

Helpful Report

Posted 12 years ago

BeyondTelevision is rated 2.8 based on 9 reviews