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Betway Reviews

1.7 Rating 442 Reviews

16 %

of reviewers recommend Betway

Company Reviews

1.7

Based on 442 reviews


Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week

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support@betway.com

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Betway 1 star review on 25th March 2024

Betway 1 star review on 25th March 2024

Betway 1 star review on 10th March 2024

Betway 1 star review on 29th December 2023

Betway 5 star review on 10th December 2023

Betway 1 star review on 21st November 2023

Rukevbe Oke John Efeotor

Betway 1 star review on 5th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They block my account after two weeks of trying to verify my account. I sent them every document they requested and block my account anyway. The balance i had at the moment was the highest i had ever had and they told i just lost the money and there is no way to get it back”

Posted 6 months ago

“Please don't play... online bettings in betway..fully money corruption... gambling company... please avoid.. Iam loss the money 5 lakhs.”

Posted 7 months ago

“Bad experience. Always out of connection. Especially on weekends where there is many games your app is always having connection problems”

Posted 7 months ago

“Yho I feel so scammed, I bet hundreds 1000s only to come out with nothing this was shocking I honestly can’t bet with you guys anymore I lost too much money only to come out with nothing”

Posted 7 months ago

“Poor customer service . when you have a problem you take time to solve it.even your chat help are not good you will wait in th queue for more than two hours.had a problem reporting that someone using my account waited the whole day until that person stole my money.they locked my account now they telling me I have to wait 3 to 5 days what kind of a problem is this”

Posted 7 months ago

“From 29Aug i request withdrawal today its 5 of september i still didnt get my money my documents were approved 30 aug and still they wont pay me anything guys plessr dont play this casino its fake scam they all are liers thr owner is Anthony.W he is lier same like his employers.BIG SCAM THEY LOVE WHEN YOU MAKE DEPOSIT BUT THEY WONT PAY YOU”

Betway 1 star review on 5th September 2023

Posted 7 months ago

“Hello, This is still unacceptable. I am not happy with this situation. I am requesting for account danyoung456 to be permanently closed and the new account 69Dan69 to stay open so I can use the money. I have waited for the self-exclusion period to end, and still hasn’t been opened. I also permanently closed my account, danyoung456 so I can use my winnings in 69Dan69. I understand the self-exclusion policy now, and it won't happen again. However, this has happened before at your competitors, and they paid me out. Please re-open my account, it has nearly been 50 days and I have spent upwards of 60 hours waiting for Betway livechat to assist me. I trust that Betway will do the right thing in this situation, as this is a lot of money for someone like me. Thanks.”

Posted 7 months ago

“Betway has given me the horrible experience in the last couple of days as I have depositing Since last year or so I never withdrawal any money but fortunately when I did try to withdraw my money that's wre the true colours shown by team betway horrible horrible customer service agents are illiterate they close your account by frustrating you n make you say words which u r not suppose to n they eldo a self exclude saying it's there rules and regulation and the reason why they close the account they say customers r priority to them so let me tell you I have been trying to reach them they kept me hold no email replies no credit yet of my withdrawal I highly recommend you people not to use betway because it will show u hell at the end as I'm having lot of troubles by them worst customer service experience my username is (jayasharma9989)”

Posted 7 months ago

“Awful company, avoid at all costs.”

Posted 7 months ago

“Chutiya banate h ye sale betway par game mat khelna”

Posted 8 months ago

“I was a fully verified customer No problems depositing. No additional verification required for deposits. Requested a withdrawal of a small 190 pounds. Heard nothing for days. Contacted live chat who requested more verification which is a breach of UKGC. (Who are as much use as a chocolate teapot) guidelines UKGC. received numerous complaints about gambling companies in 2019 doing this Betway are SKINT after their hefty fines. STAY WELL CLEAR”

Posted 8 months ago

“Worst app,worst call centre ,worst banking team”

Posted 8 months ago

“I wrote a review two days ago 6/8/23 about this company and how bad it was to deal with and how difficult it was to contact them,Today 8/8/23 i have been locked out of my account with MY MONEY still in it this has got to be illigal and when i try to contact BETWAY i keep getting sent around in circles, i Will continue to GET MY MONEY BACK if it means ringing them every single day an also emaling them every single day.”

Posted 8 months ago

“I lost around 25000 dollars with them… one lucky day I made 7500 CAD and they immediately suspended my account on the name of responsible gambling. That being said, It has been one week they haven’t provided any confirmation email for my withdrawals. Their customer service when asked for timeline asks me why do want to pay essential with the money won on a website. Very stressful. Their responsible gambling would never step in as long as you keep depositing. Once you recover , your account is excluded and endless wait for money”

Posted 8 months ago

“Betway CustO'mer Service +1 8O5.420 '3O7O Betway pH.one NumBer'' +1 8O5.420 ,.3O7O Endurance hasn't honor my warranty. Unfortunately, as soon as my warranty expires, I'll go to the other company on TV. My friends is very satisfied with them. I'm always honest, want you take tour advice to be honest. By not being a crook in the making. I'm sure you want be here long. Because you've poor reviews. I don't need to read your stupid guidelines.I’ve had Endurance as my extended warranty for the last several years and I am so happy that I did! The initial start with them was pleasant and the reps thoroughly explained and answered any questions I had. Over the last few years when I have needed them, they were quick and still pleasant no matter who I spoke with.”

Posted 8 months ago

“Worst customer support.Once due to technical reason your funds are not added.They will never refund them.All betway will say is we are rewewing and we will get back to your query.”

Posted 8 months ago

“The voided my innings many times, Crooks and it's games are rigged”

Posted 9 months ago

“Any time I play Aviator game, and I make cash out and will say time out. Why betway all money is gone please review and my account for me please”

Posted 9 months ago

“after spent more than $1000 still didnt win anything even $100.”

Posted 10 months ago

“It's been so many daysI posted one complaint of not getting money 7000 which showing paid on their site on 19th may 23 but still now didn't get. They sent me an email that I will get it soon but it's already soo many days. Username -Rockraj56”

Posted 10 months ago

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Betway is rated 1.7 based on 442 reviews