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Bettermove Reviews

4.9 Rating 61 Reviews

98 %

of reviewers recommend Bettermove

Company Reviews

4.9

Based on 61 reviews


Customer Service
Communication Channels	Telephone

About Bettermove:

Bettermove has become Better. We are now under new management and have a fresh new look. The existing estate agency model has remained the same for years, we have decided to change the way things are done, making things speedier, cheaper, and more transparent for the buyer and the seller. No more sellers fees, we won’t even charge commission when we sell your home. We are straightforward, and transparent and work with you to get property deals completed.

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Phone:

03300040050

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have worked with the team at Bettermove for a number of years in a professional capacity. I have always found the team to be professional, courteous and knowledgeable with regard to everything property related. I highly recommend their service to anyone looking for professional agency services.”

Posted 1 year ago

“I have really enjoyed dealing with Bettermove, they are an incredible team of honest and hard working experts in the industry. An excellent and professional company who I would highly recommend to anyone selling or buying a property.”

Posted 1 year ago

“Terrible company. I paid £1000 just to reserve a property for a few days. I was constantly emailed and pressured to let them know if I was proceeding. At no point did they state that the £1000 reservation fee permits me to 'hold' the property for 14 weeks, which they only mentioned after I logged an official complaint and even then, I was only told this information at the very last moment before taking the matter to the Property Ombudsman. My advice to anyone reading this is that they should use another company for their property needs. I do not believe the other reviews on here are genuine and I would encourage anyone reading this to check out this company on TrustPilot which shows may negative reviews of their questionable tactics and procedures. The lady I was dealing with was Julia, however, none of the staff surnames appear on the website which shows how shoddy this operation is. I have never heard of an estate agent charging an extortionate fee of £1000 to hold a property for a few days once you have made an offer. Ludicrous!!!!”

Posted 1 year ago

“Richard was great, very helpful and giving of his time. Answered all queries and ensured I didn’t leave without info I needed”

Posted 2 years ago

“Contacted bettermove after reading reviews about selling our house wasn’t disappointed the agent I am dealing with is Richard Blackburn Very polite helpful explaining everything Answering all my questions always at the end of phone he works with us there’s no stress Having Absolutely Brilliant Service from them .”

Posted 2 years ago

“Very good professional and friendly staff julia and theo were brilliant from begining to the end of my property purchase very helpful and always avilable to contact them at all times big big thanks would highly reccomend”

Posted 2 years ago

“Good prompt service from both Julie and Theo a few bumps along the way but soon sorted thank you for all your help”

Posted 2 years ago

“Had a great call today, very personable and helped keep me up to date with specific properties in the future.”

Posted 2 years ago

“Dear All Julia has been fantastic with selling 2 properties on my portfolio. I thoroughly recommend the work that Bettermove provides. Very pleased with the prices negotiated. It has been a pleasure to deal with Bettermove. Richard Law”

Posted 2 years ago

“Very professional and good work done by theo and julia.”

Posted 2 years ago

“Big thanks to Rory Naughton for such a professional work and great customer service. Highly recommended.”

Posted 2 years ago

“Rory was a pleasure to deal with. Always answered our enquiries and emails promptly. Exclent service from bettermove”

Posted 2 years ago

“I can’t fault the services from Better Move and the team, house sold and completed within 3 months. Amazing services would highly recommend”

Posted 2 years ago

“Very pleased with the hassle free service. We had viewings set up very quickly after the ad went live and accepted an offer within the week. Would definitely recommended for a stress free and quick sale.”

Posted 3 years ago

“Wow! Very happy with the service I received from bettermove. Very sceptical about there initial claims to sell my house quickly, which seemed almost too good to be true but in the end they proved to me that they were able to deliver on their promise. The staff were polite, professional and friendly and really made the process simple. Well done bettermove and thanks again.”

Posted 3 years ago

“A big thank you to Rory and all the team at bettermove for your wonderful efforts and dedication in helping us sell our home .”

Posted 3 years ago

“Thanks again to the team at Bettermove and all your support getting the deal completed without delays”

Posted 3 years ago

“After a slow start and getting off on the wrong foot I am pleased to report that bettermove came up trumps when it mattered the most and thankfully we completed the sale and everything was to my satisfaction. Yes I would be pleased to recommend bettermove to others. Good job”

Posted 3 years ago

“After reading a few of the reviews here it appears that whether you have a good experience or a bad experience depends on whether bettermove sell your house or not! For us, we had a great experience because bettermove sold our house. Thank you!!”

Posted 3 years ago

“Amazing job bettermove, thank you so much for getting our property sale completed during these very difficult circumstances. Thanks once again for all your efforts it makes a refreshing change to deal with such a professional outfit.”

Posted 3 years ago

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Bettermove is rated 4.9 based on 61 reviews