“The first time an appointment was made for a company to service my gas boiler, and issue a "landlord's gas safety certificate", the contractor (Ecoten Ltd.) failed to turn up; and I am still waiting for either an apology, or explanation, for their unprofessional conduct.
However, a subsequent appointment was made with a different contractor (Bazbourne Plumbing & Heating Co.) with no such problems. I would be happy to recommend both Bazbourne', and Better Home Cover.”
“Though quite new to Better Homes Cover the service I have received to date has been excellent. All communication has been professional and swift. On two occasions I was offered a 2 hour slot for boiler visits which were attended exactly as promised. The enginneers were friendly, not rushed in their work and gave useful helpful feedback.”
Thank you so much Brian, for your kind feedback! Our team really appreciate it. Don't hesitate to contact us if there is anything else we can help with. Have a lovely day. Best, Emilie @BetterHomeCover
“Friendly service and easy to sign up
I’ve been very impressed with Better Home Cover. Easy to sign up, got contacted quickly after and had the boiler service done, easy and hassle free. The engineer attending was friendly and did a good job.”
“Better Home Cover is such a lovely company. I have called twice, once to arrange a boiler service and for a boiler issue - both times I have been dealing with really friendly team members and the process is so efficient. For the call outs I have had people round the same day, always smiling and pleasant. Really pleased to have been recommended them, a true friendly family run business.”