Better Home Cover Reviews

4.79 Rating 14 Reviews
100 %
of reviewers recommend Better Home Cover
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Anonymous
Anonymous  // 01/01/2019
Quite happy so far and expect will receive good and ohnest services from your engineers .
Will definetely recomend to friends & family
The first time an appointment was made for a company to service my gas boiler, and issue a "landlord's gas safety certificate", the contractor (Ecoten Ltd.) failed to turn up; and I am still waiting for either an apology, or explanation, for their unprofessional conduct.
However, a subsequent appointment was made with a different contractor (Bazbourne Plumbing & Heating Co.) with no such problems. I would be happy to recommend both Bazbourne', and Better Home Cover.
Being able to speak to a real person made things easier for me. Your operator was very polite and easy to understand
Great Service, easy sign-up, process was smooth and easy to deal with customer service team. Highly Recommend!
I have three policies and very very happy with the service
Amazing service, and easy to sign up! Warmly recommend!
Great company easy to set up great customer service My first boiler sevice done within a week turned up when they said and a good service done MANY THANKS better home cover
Good value
The cost is very reasonable and the service provided is excellent
Though quite new to Better Homes Cover the service I have received to date has been excellent. All communication has been professional and swift. On two occasions I was offered a 2 hour slot for boiler visits which were attended exactly as promised. The enginneers were friendly, not rushed in their work and gave useful helpful feedback.
Thank you so much Brian, for your kind feedback! Our team really appreciate it. Don't hesitate to contact us if there is anything else we can help with. Have a lovely day. Best, Emilie @BetterHomeCover
Friendly service and easy to sign up
I’ve been very impressed with Better Home Cover. Easy to sign up, got contacted quickly after and had the boiler service done, easy and hassle free. The engineer attending was friendly and did a good job.
Warmly recommend Better Home Cover
Have had good experience with this company. Good customer service, engineer was on time and fixed my boiler, which is now working without any problem.
Better Home Cover is such a lovely company. I have called twice, once to arrange a boiler service and for a boiler issue - both times I have been dealing with really friendly team members and the process is so efficient. For the call outs I have had people round the same day, always smiling and pleasant. Really pleased to have been recommended them, a true friendly family run business.
Very professional and excellent customer service.
Better Home Cover is rated 4.79 based on 14 reviews