Best Insurance Reviews

Name: Best Insurance
Address: 4th Floor, Telecom House, 125-135 Preston Rd, Brighton and Hove, East Sussex
Rating: 4.79

4.8 Rating 1,390 Reviews

99 %

of reviewers recommend Best Insurance

Company Reviews

Metrics

4.8

Based on 1,390 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Best Insurance 5 star review on 5th May 2022

Md Jahan

Best Insurance 5 star review on 4th May 2022

Md Jahan

Best Insurance 5 star review on 25th April 2022

Ibrahim Omar Mahmod

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have received excellent service. I would like to give a special mention for Julian Forshaw’s brilliant job on handling our queries and needs.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Customer service excellent. So helpful and understanding of what I requested.”

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Posted 1 year ago

“Very good service, clear communication, highly recommended.”

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Posted 1 year ago

“Harry was incredibly helpful with talking through the policies with me. Very thorough friendly and helpful. I choice a policy that suited myself.”

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Posted 1 year ago

“Overall nice experience, straightforward but not pushy, had a great experience with Harry Shen for the onboarding. Will recommend to help support the local business. Can't comment yet on a claim and hopefully won't have to. Peace of mind as of now.”

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Posted 1 year ago

“Friendly staff who were extremely helpful. Definitely not pushy or sales oriented. Sourced any information to meet my needs and process was just so easy.”

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Posted 1 year ago

“Emily has been a gem, I've been so busy with work sorting the insurance out was the last thing on my list. She persevered and was both professional and polite. The link she sent me worked very well and I am happy with the speed of the quote. Would recommend for sure.”

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Posted 1 year ago

“Clear, competitive excellent cover”

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Posted 1 year ago

“Julian is the Best agent,very accomodating,professional and very clear with His explanation with regards to the subject.He is Brilliant,amazing...He's the one we can recommend to a friend.And thanks for Exeter insurance..i was very happy that i was being accepted.and the things i want to happen in my life when times that we are not well .was made possible..Thanks BEST INSURANCE for the best policy you've given to me..More power and GOD BLESS”

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Posted 1 year ago

“Very helpful. Julian persisted until he got the best outcome for my needs. He was cheerful and caring throughout the process.”

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Posted 1 year ago

“Speaking as an existing policyholder with Best Insurance. It makes a welcome change in getting through to companies in double quick time. Zoe was very helpful & professional in replacing my Income Protection policy. Only criticism is that I should've been made aware that they had cheaper products available compared to the existing monthly policy I was paying. I did the groundwork in order for them to put into action & save me money. But overall a pleasant & speedy experience.”

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Posted 1 year ago

“Good customer service”

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Posted 1 year ago

“Very good communication and very good customer service by the staff”

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Posted 1 year ago

“Excellent customer service and prompt replies to queries”

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Posted 1 year ago

“Harry was a gentleman as I wasn’t in a hurry to get started he waited patiently but was there when I was ready to take out my income protection insurance The telephone calls were friendly and efficient and I will definitely be using them again for any other insurance I will need.”

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Posted 1 year ago

“Best Insurance on't cover strokes, heart attacks or tias which are very common.”

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Posted 1 year ago

Good morning Gina, thank you for your review and for taking the time to speak to us yesterday evening. We can't thank you enough for highlighting where there could be some confusion on our Accident Sickness and Unemployment policy. I'm glad we were able to explain that the policy doesn't exclude claims for strokes, heart attacks or T.I.A's, I hope this helps you when choosing which income protection policy is best suited to your needs. Have a wonderful day, kind regards and best wishes Elise Vaughan.

Posted 1 year ago

“The customer service was very good, good cover but bit pricey overall pretty good”

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Posted 1 year ago

“Polite - professional- helpful - excellent customer service all round”

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Posted 1 year ago

“Please update my insurance information soon as possible thanks again”

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Posted 1 year ago

Best Insurance is rated 4.8 based on 1,390 reviews