Bernard Boutique Reviews

Name: Bernard Boutique
Address: Bernard Boutique 4-8 High St Esher United Kingdom, Esher
Rating: 4.88

4.9 Rating 438 Reviews

97 %

of reviewers recommend Bernard Boutique

4.9

Based on 438 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

+44 (0) 1372 464 604

Email:

online@bernardboutique.com

Location:

Bernard Boutique 4-8 High St Esher United Kingdom
Esher
KT10 9RT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The top you sent is tiny; there’s no way it’s a 36. I’ve been ill so was unable to return within the date specified. Absolutely gutted. I’m going to have to give it to charity. 😢”

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Posted 4 months ago

“I came in a couple of weeks ago whilst out for a walk so had on a gym outfit. I got looked up and down and was made to feel I should not be in there! After choosing to rise above this I choose a denim jacket to purchase in the sale. I then went to try on a few pairs of shoes, I was followed into the area and the assistant was very bossy and once she established that I was not interested in the clumpy ugly shoe she was trying to sell me, she then promptly snatched the shoe out of my hand and told me there was nothing in my size! I left the shop immediately and told the other assistant I would not be buying the jacket. I have never been treated so badly by a shop. This sort of behaviour is not acceptable.”

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Posted 7 months ago

We are very sorry you felt so strongly about your experience in-store. As you are anonymous in your review, we would like to have the opportunity to reply to you... Feel free to pop in for a chat as we pride ourselves on a 5* customer experience and were sad to hear you felt this way.

Posted 7 months ago

“Excellent service”

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Posted 1 year ago

“I am trying to request a refund and no one has replied to me”

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Posted 3 years ago

“I have no idea what I bought from you. You need to rethink this email.”

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Posted 3 years ago

Bernard Boutique is rated 4.9 based on 438 reviews