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Berry's Jewellers Reviews

4.9 Rating 1,834 Reviews

97 %

of reviewers recommend Berry's Jewellers

Company Reviews

Product Reviews

4.9

Based on 1,834 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

$Read Berry\'s Jewellers Reviews$

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

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Berry's Jewellers 5 star review on 21st April 2024

Berry's Jewellers 5 star review on 6th April 2024

Berry's Jewellers 5 star review on 6th April 2024

Berry's Jewellers 5 star review on 3rd April 2024

Berry's Jewellers 5 star review on 16th March 2024

Berry's Jewellers 5 star review on 11th February 2024

Berry's Jewellers 5 star review on 13th December 2023

137

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Engagement Ring purchase - I’m not sure where to start with this review because every single interaction with Berry’s and in particular Lindsay from the Leeds store exceeded my expectations. For such a life changing and high value purchase, you really don’t want to get it wrong and I’m so grateful for the way Lindsay took me through the process end to end to make sure I found the perfect engagement ring! Another nice but really valued touch is that the service doesn’t stop once you’ve parted with your money (and in truth it never ever feels like a hard sell), the Berry’s team continue make sure you’re sorted on valuation, insurance, and aftercare etc. A real 5 star review from me! Thank you Lindsay and team.”

Posted 1 year ago

“Excellent service beautiful product what more can I say”

Posted 1 year ago

“The best customer service I received from Lindsay at the online team. Was consistent with emails and got back to my questions swiftly. Ended up ordering a Chopard ring from her and it was all done nice and easily online. It was organised and sent to my home address all nice and wrapped up and within a certain time frame. I definitely wouldn't hesitate to use Berrys again in the near future, and will definitely be looking to deal with Lindsay again. Hope this company can give her the praise she deserves. Many thanks for looking after me”

Posted 1 year ago

“Amazing service once again. Jess is an absolute star and my husband is finally happy with this years watch :-)”

Posted 1 year ago

“Excellent product and great help when we wanted to change original order. Many thanks.”

Posted 1 year ago

“I decided to try Berry's in Nottingham first for my watch purchase because they are independent. The young Chinese sales man (recently immigrated from Hong Kong with his family - good for them) was very knowledgable and friendly. The other staff members were lovely people too, so naturally it was not difficult to close a deal without shopping around. I'm delighted my instinct was correct. Highly recommended for friendly top-quality service!”

Posted 1 year ago

“I’ve contacted Berry’s through their online store a few times to enquire about products that I’ve seen on their website and have always had the pleasure of being assisted by Zoe. Zoe is so patient and accommodating, even though I have yet to make a purchase. Believe me, I’m not an easy customer - I always need photos and videos and questions answered as unfortunately I don’t live near a store to go into, however Zoe never makes it feel like any of my requests are too much. An asset to the company, thank you Zoe!”

Posted 1 year ago

“Beautiful watch, Brilliant service, fast delivery, thanks”

Posted 1 year ago

“My online shopping experience was amazing .I was made to feel very special purchasing my messika piece of jewellery which had to be ordered . Lindsay made the whole experience seamless keeping me up to date ,she was so professional no sales pressure and was amazing at her job . Berry’s is competitive on price and We’re very accommodating to exchange if size I ordered didn’t fit which gave me piece of Mind . Thank you I definitely will be using again . Top Quality”

Posted 1 year ago

“Excellent customer service and price great, will purchase again from the team at Berrys. Great attitude thank you.”

Posted 1 year ago

$Read Berry\'s Jewellers Reviews$

Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 1 year ago

“Great service:))”

Posted 1 year ago

$Read Berry\'s Jewellers Reviews$

Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 1 year ago

“Excellent service,item arrived on date expected, great price,recommended 👍”

Posted 1 year ago

$Read Berry\'s Jewellers Reviews$

Dear Darren, Thanks so much for your kind review, we're glad the items were well received.

Posted 1 year ago

“Fabulous company to deal with and nothing too much trouble. Delivery to the hour and return E-mails as promised. Would certainly buy from them again and recommend others to do likewise.”

Posted 1 year ago

$Read Berry\'s Jewellers Reviews$

Thanks so much for your kind review, we're glad the items were well received.

Posted 1 year ago

“I had a Raymond Weil watch which is my mum's watch. It was broken, and she has dementia, is in a care home and no idea how she broke the metal bracelet, but the watch is important to her. 95% of my jewelery came from Berrys in Hull, and as I was in Newcastle yesterday I went in to ask if they could help or suggest what to do. Lee Davis served me and he gave me the best customer service I think I've had in a long time. He suggested writing to the manufacturer, then just asked if the watch was loose on mum's wrist. It's very loose - so he suggested something, I agreed, he took it away, took a pin out of one of the existing links and used it to repair the bracelet. He also noticed the time was wrong and that some of the crystals were loose, which might have been stopping the hands moving. But, just in case, he popped a battery in, brought the tiny crystals back, the link and put it all in a black fabric bag for me. I had my purse out ready to pay, but he would not take a penny. Just said he was passing on kindness. It was at that point I had tears. What a kind man. It just reinforced everything I feel about Berrys. Lee Davis, you are a complete, absolute embodiment of good customer service and a kind hearted person. Being able to wear her watch again will mean worlds to my mum. Thank you.”

Posted 1 year ago

$Read Berry\'s Jewellers Reviews$

Thank you so much for the kind review.

Posted 1 year ago

“Lee was outstanding. Great service and knowledge of the products. Will definitely be recommending.”

Posted 1 year ago

$Read Berry\'s Jewellers Reviews$

Dear Siân, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 1 year ago

“Quick delivery, great price thank you!”

Posted 1 year ago

$Read Berry\'s Jewellers Reviews$

Dear Michael, Thanks very much for the 5 star review! We look forward to seeing you again soon.

Posted 1 year ago

“Great service, super fast delivery, lovely packaging, and, most importantly, an amazing product! Thank you, very pleased with my new watch.”

Posted 1 year ago

$Read Berry\'s Jewellers Reviews$

Dear Sibylle, Thanks so much for your kind review, we're glad the items were well received.

Posted 1 year ago

“Excellent service from Berry’s. Would definitely purchase from again.”

Berry's Jewellers 5 star review on 7th May 2022

Posted 1 year ago

$Read Berry\'s Jewellers Reviews$

Dear Alan, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 1 year ago

“Excellent service very helpful staff. This is my second watch purchase from Berry’s and I’m sure it won’t be my last”

Posted 1 year ago

$Read Berry\'s Jewellers Reviews$

Thanks very much for the 5 star review! We look forward to seeing you in store again soon.

Posted 1 year ago

“Amazing service and very competitive prices. Will use again!”

Posted 1 year ago

$Read Berry\'s Jewellers Reviews$

Dear Keith, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.

Posted 1 year ago

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Berry's Jewellers is rated 4.9 based on 1,834 reviews