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Bennett Cards Ltd Reviews

4.9 Rating 5,317 Reviews
98 %
of reviewers recommend Bennett Cards Ltd
Company Reviews Product Reviews
4,745
 Metrics Info
4.9
Based on 5,317 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Bennett Cards Ltd Reviews
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Phone:

03333551313

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
J Sly
Verified Buyer
“They have pockets for magazines but have not yet fulfilled our order. So not particularly happy. Website did say stock due 10/09/19 but not yet sent on 18th. An email to let customer know state of order especially when we are past the stock due in date would be helpful. Then we may be a little more happy but receiving the order is what we want.”
Helpful Report
Posted 4 years ago
Hello, Thanks for your order. This was dispatched soon after stock arrived. It can take a while for items to arrive from to UK to New Zealand, we have sent you the tacking code, and the parcel is currently on its way to you. Thank you.
Posted 4 years ago
S KNEIFE
Verified Buyer
“Hello, The only thing I find regrettable is how many times on the product I ordered you wrote your email, phone, website,... I'm not one of your salesmen. I was forced to delete your email and also to remove the last step that was still an advertisement. By doing this you are not serving your customers. Unfortunately, I cannot give you good publicity. Regards. Sam”
Helpful Report
Posted 4 years ago
A Taylor
Verified Buyer
“I'm affraid 2 plastic bible covers arrived damaged”
Helpful Report
Posted 4 years ago
P Lacy
Verified Buyer
“Fast efficient Sevice my memorial invites were sent out 3 days before memorial due to the fact you had very short notice this impressed us. We will be ordering convention literature. Should have been 5 star hit wrong key”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Have not received my order yet”
Helpful Report
Posted 5 years ago
Thank you for your order. Due to the bank holidays, the 2nd Class free delivery options stated: "No Rush - Delivery after 2nd January". This was the text next to delivery option you selected. This was to indicate that there would be a slight wait into the new year for any orders selecting this delivery option. This order was dispatched for you 4 working days after you placed the order and should now be with you. Thank you.
Posted 5 years ago
J FOWLER
Verified Buyer
“Service was excellent only gave 3 stars as not that pleased with the product. I bought the clear plastic mag/tract folders. The plastic is very brittle and quite hard to get the tracts in. In my attempt the folder came apart. I can still use it but wouldn’t buy this product again.”
Helpful Report
Posted 5 years ago
Thank you for your recent order. We are always happy to replace any items that are not up to standard. The tract folders are made of soft plastic. They can arrive with the pockets all "stuck" together, and may seem stiff at first due to not being used before and being in the cold for a couple of days during delivery. This will pass once they have been inside your home, and should not stiffen during normal use.
Posted 5 years ago
A Horner
Verified Buyer
“The diary I bought was useful”
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Posted 5 years ago
Anonymous
Verified Buyer
“A reasonable supply useful bits”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Items arrived OK”
Helpful Report
Posted 5 years ago
Dear Callum, Thank you for your order from us. Sorry to see you only rated us 3 stars out of 5. We would love to hear some further feedback from you to find out is there was an issue with the order?
Posted 5 years ago
B Thomas
Verified Buyer
“Tell us how Bennett Cards Ltd made you happy or not. The bag ordered was alot smaller than the same a sister had just a week before, the ministry folder to take tracks and mags wouldn't fit in the bag as it was to high but wouldn't fit side ways either. The folder only has room for 4 different tracks. Not overly happy with items at all”
Helpful Report
Posted 5 years ago
Dear Brother Thomas. Thank you for your feedback. We will try and contact you about your order, or you can contact us on 033 33 55 1313. If a sister had ordered the same bag, then these should be the same size, if you have chance, you may want to ask the sister if she knows the product code for the bag she ordered. We have various sizes of bags, some with the same design/pattern, so we could double check for you the correct bag was ordered/sent. Each bag on our website also shows the dimensions for that bag. The VLO folder is designed to display 8 different tracts (4 pockets with 2 styles in each pocket, one facing forward and another style facing to the reverse of the pocket. Each pocket will fit 8 individual tracts), along pocket space for magazines, paperwork etc. We have limited the number of pockets for each type of publication to keep the weight of this item low. If you would like to carry a larger range of each item, we also supply folders specifically for tract, and also one specifically for magazines etc. If you are at all unhappy with any of the items, we do offer a 30 day money back guarantee for any unused and unwanted items, as we want you to be happy with the items you have ordered. We look forward to speaking to you soon.
Posted 5 years ago
M Holmes
Verified Buyer
“Always been happy with products but very disappointed with delivery time on my last order.”
Helpful Report
Posted 5 years ago
Hello, Thank you for your order and feedback. Sorry for the delay with your last order. We had a combination of staff holidays, staff off sick and a CO visit all overlapping, which all meant we had to shut for a few days and some orders were delayed. Please accept our apologies.
Posted 5 years ago
Anonymous
Verified Buyer
“Ordering was easy but despite paying for next day delivery it didn’t arrive on time. Also I emailed customer service but nobody replied.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“La pochette pour les traces est parfaite, en revanche la couverture de bible est un peu trop grande et il y a des marques vde doigts sur le cuir.”
Helpful Report
Posted 5 years ago
Hello, Thank you for your order. The cover you ordered was for the Standard size of new (2013) edition of the English NWT Bible. If you have any questions about this or wish to return the cover, please get in contact with us. Thank you.
Posted 5 years ago
J Taverner
Verified Buyer
“Hello. Very pleased with products but not (so called Free Delivery). I spent over £13 and yet was still charged 45p for delivery. As it was not a lot I decided not to mention it but as you want feedback I feel it is your interests to know that customers will find that irritating and misrepresentative. Kind Regards Jane”
Helpful Report
Posted 5 years ago
Dear Jane, Thank you for your order. Sorry to see you were unhappy with the delivery price of 45p. We offer free delivery which is on orders over £15. This is shown on each product page, and in the checkout. As your order was £13, this is why postage was not free. We will email you to make sure this was not shown wrong somewhere online. Thank you.
Posted 5 years ago
A Otirnica
Verified Buyer
“I am really unhappy. I ordered 10 badges and I only got 3 in the invoice said that they're 7 to follow. I needed those ASAP now it's been more than a month and I tried calling but no one answers. Please let me know what's happening. Thank you”
Helpful Report
Posted 5 years ago
J Shephard
Verified Buyer
“They didnt really, to slow in delivery, and the pocket sizes dont do as described what they should do.”
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Posted 6 years ago
G Alexander
Verified Buyer
“fast delivary”
Helpful Report
Posted 6 years ago
M Phillips
Verified Buyer
“I'm sorry to say this but a lot of the items are very expensive for theocratic materials I would have thought this was being run by a Brother for minimum profit ?”
Helpful Report
Posted 6 years ago
Dear Martin, Thank you for your thoughts. Our service is run to benefit the brothers and sister. You may be comparing prices to highstreet stores / superstores etc which will have generic items produced in vast quantities. We custom design and produce quality item specifically for our brother and sister needs. As such, our items are often made in relatively small quantities, therefore at a higher cost to ourselves. However, we always aim to keep our prices as low as possible whilst allowing us to run efficiently. We have often sold items at cost price, and for a long time offered free delivery on even small orders. Thank you.
Posted 6 years ago
Anonymous
Verified Buyer
“"Ordered the 1 day convention notebooks, (which are to use for use for 2 assembly days in the year), these were very thin, and we felt that they were expensive for the price."”
Helpful Report
Posted 6 years ago
R Pirch
Verified Buyer
“Good. Not as good as another one I got. Zip sticks a bit. But ok”
Helpful Report
Posted 6 years ago
Bennett Cards Ltd is rated 4.9 based on 5,317 reviews
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