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Bedstar Reviews

4.0 Rating 1,327 Reviews

75 %

of reviewers recommend Bedstar

Company Reviews

Product Reviews

4.0

Based on 1,327 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

support@bedstar.co.uk

Location:

98 High Street
Knaresborough
HG5 0HN

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Bedstar 1 star review on 23rd June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a shambles of a business bedstar and its delivery company Panther are! I bought a bed frame that should come in 3 boxes. Only 2 boxes delivered to me. Called panther, they said bedstar never sent them the third box. Called bedstar, they said panther received it but failed to scan it. I complained and got told the third box will be delivered the day after. Nothing delivered. Called again, same story. I only bought this stupid bed because of guests coming over for Christmas. Now I have to take them to a hotel. Thank you bedstar for messing up all my Christmas plans. Never again bedstar.”

Posted 2 years ago

“great products at competitive prices, easy to order and delivery updates too!”

Posted 2 years ago

“Great service, and very quick delivery, will definitely use again.”

Posted 2 years ago

“From the online ordering, confirmations and delivery the entire process was seamless and very professional.”

Posted 2 years ago

“Excellent company with 10/10 customer service. Staff were extremely helpful and polite.”

Posted 2 years ago

“Great products and easy to select a delivery date, arrived on time with very helpful delivery people.”

Posted 2 years ago

“easy to order you can pick your day for delivery the will contact you with a time slot for delivery mine arrived 2 mins after the window for delivery well pleased.”

Posted 2 years ago

“Even with 50% off they are still dear I can buy Dorma & Myers etc for far less.”

Posted 2 years ago

“Good communication. Arrived as scheduled, well packaged and helpful driver. Thank you.”

Posted 2 years ago

“Stupid high prices, like most British stores, they cant compete”

Posted 2 years ago

“Easy to use website, friendly helpful delivery staff, arrived on the date and at the time you promised.”

Posted 2 years ago

“Let down by benson beds so came to bedstar! Glad I did ! Delivered within two days and excellent customer service. Top stars here!”

Posted 2 years ago

“Purchased a bed for my daughter , super comfy and decent price ! Well wrapped and delivery was excellent with a time to work to”

Posted 2 years ago

“Lovely new bed ! Easy to order and good delivery service.”

Posted 2 years ago

“Great web site so ordering was easy and delivery was as expected with great delivery guys. Great experience.”

Posted 2 years ago

“First Class and efficient service from online order through to delivery! The two drivers were great in and out in no time at all. I have used ao previously and can highly recommend them for price and service.”

Posted 2 years ago

“The order came within a day of purchase which was good for me. I will definately order from Bedstar again.”

Posted 2 years ago

“My item arrived on the day agreed & within the time slot, in good condition. The delivery driver was friendly & helpful.”

Posted 2 years ago

“Highly recommend this site, from ordering online to delivery and delivered safe, the process was spot on. Arriving earlier than expected is rare these days of pandemic so very impressed”

Posted 2 years ago

“Quick and easy from the beginning! The whole process was seamless and the delivery guys were awesome! Very Happy!”

Posted 2 years ago

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Bedstar is rated 4.0 based on 1,327 reviews