Beauty and the Boutique Reviews

4.9 Rating 157 Reviews
97 %
of reviewers recommend Beauty and the Boutique
4.9
Based on 157 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour

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Anonymous
Anonymous  // 01/01/2019
As I'll be 40 next year I felt it was time to start looking at skincare make-up regimens that complemented me - i.e. not vlogs by beautiful woman in their twenties talking about disguising dark under eye circles and wrinkles (where were they?!) I did a little research and discovered a matte look and black eyeliner was beginning to look harsh on me. the matte powders would collect in the faint creases under my eyes, emphasising them - and my foundations, concealers and bronzers were beginning to look cakey. Definitely time for a change. I came across Katie's tutorials and Beauty and the Boutique quite by accident. What REALLY appealed to me was a number of factors: (1) Katie's tutorials: all free to watch and showing how many of their products are multi-use. (2) The first purchase I made was the 'Blossom primer' which is my go-to primer every day. It really gives a more delicate, dewy, youthful appearance worn under liquid foundation. (3) The B& the B Team: I have now purchased around 8 products and every time I thank them, they respond in such a wonderful way that makes me truly feel like a special and valued customer. Hands-down the BEST customer service I have encountered during my hunt for a new make-up regime, which includes many big named companies. So far my favourite purchases are the 'Blossom primer'. This, and the others stated will be re-purchased time and again. Daniel Sandler 'water-based blush in the universal hue that suits everybody - 'Passion' - just beautiful! Eye of Horus eyeliners. Wow! I bought the 'Nubian Brown' and 'Amethyst' and they are amazing. They glide on so easily and don't drag the eyelid at all. I'm even beginning to master applying eyeliner to the upper water-line instead of the lid itself (you'll see tutorials). It was tricky at first, but after around 3 attempts, following Katie's directions, I'm nearly there and what a difference it makes!! Leaving the whole of the eyelid bare to do whatever you choose re eyeshadow or just a nude base. This is a revelation to me! The Daniel Sandler 'Contour Pallet' is well worth a mention too. The dark section isn't overly dark so you can build up the product to your preference (don't forget to 'tap-tap' excess product off your brush!) Now I'm waiting on 'NIOD Photography Fluid' coming back in to stock as that will definitely be my next purchase (I'm also considering the 'NIOD serum'.) Sorry this has turned in to such a long review, but the truth is, I haven't purchased 1 product that I have been disappointed in. I have received wonderful compliments from my husband and 6 women I work alongside since I started my new look!! As an aside, the fact that Katie developed the awful skin condition, psoriasis, at the same age as I did (18) also attracted me to the company. I figured that as a make-up artist, and Katie does state that's what led her into skincare and make-up artistry, that she would know her stuff. She has certainly proven me correct!! B & the B will now ALWAYS be my first port of call for skincare and make-up purchases. Thank you all SO much, you have a new devoted customer and I wish you all the best for the future. Sara xx
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Posted 3 years ago
WOW WOW WOW Sara!!! How utterly incredible is this!?!! 😍😍😍 We cannot begin to thank you for taking the time to write such a kind, detailed, supportive and encouraging review!! Thank YOU, thank YOU, THANK YOU!!! 🌹💝 It really is so wonderful that after doing a little research, that you came across us here at Beauty and the Boutique and that you felt inspired to try some of Katie’s hand-picked must-have products after watching our videos and reading our blogs!! We feel like it was fate that we crossed paths and we can’t tell you how truly honoured we feel to have you here, as a part of our amazing little family! Thank you from the bottom of our hearts for taking the time to watch our tutorials and for your such kind words. It really is so wonderful to know that our team have helped you in your choices – it is always an absolute pleasure to speak to you and we always love to see your name in our inbox! 💌💞We really are so lucky to be part of your beauty journey! We’re just so over the moon that you’re loving your Blossom Colour Beauty Glow Multi-tasking Primer, Daniel Sandler Watercolour Blush, Eye of Horus Goddess Eyeliner Pencils in Nubian Brown and Amethyst and Daniel Sandler Sculpt & Slim Contour Palette and we CANNOT wait for you to try the NIOD Photography Fluid! We know you’re going to fall in LOVE with it!! Katie really will be ever so touched that you have felt inspired by her sharing her story, and that it has helped with yours too, Sara. This really does mean more than you will ever know and your words are so heart-felt and a true inspiration to us all 🙏💕 Each and every one of the team here at Beauty and the Boutique want to thank you for sharing your amazing feedback, kindness and support – because we really couldn’t do what we do without YOU, Sara! You are truly one in a million and we’re sending you the biggest (virtual) hugs! ✨🤗 Lots and lots of love from Team Beauty and the Boutique 🥰🥰🥰🥰🥰🥰xoxoxoxoxoxooxoxoxoxox
Posted 3 years ago
I just received my first order today and it did not disappoint. Absolutely wonderful, for lots of reasons. I saw an ad on Facebook and clicked on it because I’m a nosey person lol. First of all, I was taken by how personable Katie is. Her enthusiasm is just infectious. She grabbed my attention right away. A natural beauty, but she is not afraid to bare her face to let us see how each product can transform the look. Not many women would be comfortable on camera sans make-up! She explains each product in turn, why she endorses it, shows you how to apply it, then you get to see a before and after look. A box arrived today and I was delighted on opening it. Each product had been lovingly and carefully wrapped with care. Beautifully presented, which added to the experience. I have not tried any of the products yet. I’m not going out today so want to give my skin a break and I don’t want to waste any of my precious new purchases. What’s not to love? Fantastic! ❤️
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Posted 3 years ago
WOW, Susan 🥰❤️What can we say to your absolutely AMAZING review?! This means so much to us, thank you for your kind words. We really are speechless!! We're so pleased that you're loving everything about Beauty and the Boutique - we'd love to tell you that we feel so special that we get to be a part of your beauty journey! Our little Beauty and the Boutique family inspires us and drives us every day - thank you SO much for being a super SPECIAL part of it, Susan. Thank you again for taking the time out of your day to be so lovely to us all. You really are a STAR 🌟 Have a magical day, Susan - we can't think of anyone who deserves it more than YOU! ❤️ With love and very warmest wishes from all of us here at Beauty and the Boutique 💖xoxo
Posted 3 years ago
This is my first review of anything so here goes. Finally in my mid 50's I have found products that not only make my skin look as good as it has for years but seem to help it as well. Great site with easy to follow videos, now on my third shopping experience from them. With a look especially the Blossom and veil. X
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Posted 3 years ago
WOOHOO!!! 💃🎊🤸‍♀️This is so wonderful, Helen!! Thank you ever so much for sharing with us all!! We're SO happy to read you're loving all of your beauty treats and we're just over the moon that you've seen some great results and that you're loving how they look and feel on your skin too!! That really is SO amazing!! It really does bring the biggest smile to our faces to know that you've found the perfect products for you and that they fit so perfectly in to your everyday routine! YAYY!! 🎉✨ You really are such a superstar for sharing with us all and we can't thank you enough for your support 💕 We feel so very honoured to be part of your beauty journey and we're so delighted you've been enjoying our tips, tricks and tutorials too!! From each and everyone of us here, thank YOU - we really couldn't o what we do without YOU!! 🤗💗 Wishing you the most magical day, you truly deserve it! Love from Team Beauty and the Boutique 💖xox
Posted 3 years ago
I love this company. I found it on Facebook and was slightly dubious but having seen good reviews I decided to give it a try. Deliveries are always pretty swift (even in lockdown) and I love that you can email them for advice re what products or shades to use and you always get a quick & informative response. I can't comment on returns and refunds as I've not needed any. I would definitely recommend for anyone looking for innovative and cruelty free products you won't find on the High Street
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Posted 3 years ago
YAAAAAY! Thank you for your LOVELY message, Vicki!! 💖 You have put the biggest smiles on all our faces! 😃We're so excited to read how much you're enjoying Beauty and the Boutique. We can't begin to tell you how much it means to us that you've taken the time to share such a kind and caring message with us all! You're a STAR! ⭐️ Sending huge hugs from all your friends here at Beauty and the Boutique. 💖 xoxoxoxo
Posted 3 years ago
As a first time sceptical customer who has never spent more than a tenner on makeup that I keep for years and rarely wear any anyway. But I needed something to feel a bit fresher and concealers or foundation weren't cutting it. So this was last ditch, spent over £25 on one product, the Veil Correction Fix, for the first time ever. It arrived and didn't work initially, but emailed my problem and they gave me advice and then it worked and it was amazing! It was the one product I wanted to be able to make me look a bit less tired and worn out before I walk out the door. It's like a concealer, foundation and a powder all in one, that covers all the bits I wanted. I walk out the door feeling superb!! Thank u so much, my scepticism was misplaced, thank u!!
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Posted 3 years ago
Oh, YAY, we’re so glad you’re enjoying Beauty and the Boutique, Suzy! Thank you for taking the time to tell us, it really makes a massive difference to us 💖💕 We’re so grateful for every happy member of our little Beauty and the Boutique family! Thank you again and have a brilliant day! With love and very warmest wishes from all of us here at Beauty and the Boutique 🌈🌸
Posted 3 years ago
Very pleased with my order. Definately will be ordering more. Arrived prompt, packaged beautifully. A nice touch with the love hearts too. Thank you. 😘
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Posted 3 years ago
Awww YAY! This has made our whole day! ☺️ We're over the moon to hear how happy you are with all of your new beauty treasures! 💖✨It's also put a BIG smile on all of our faces to know how much you enjoyed the sweets and packaging! 😃Thank you SO much for cheering us on - your love and support mean the world to us all! Wishing you a beautiful day 😘 Sending the BIGGEST hugs and heaps of love from all the team here at Beauty and the Boutique 💖xoxoxoxoxo
Posted 3 years ago
I am so happy with the concealer I bought recently and also that Katie showed me how to use it it has made such a difference I have also been watching relaxation sessions which have helped me during this lockdown Thankyou so much Katie x
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Posted 3 years ago
Our wonderful friend Sue 🥰 Thank you, thank you, THANK YOU for your wonderful support and kind feedback! 💖 We honestly can't tell you how much this means to us! And thank you for cheering us on along with the rest of our little Beauty and the Boutique family! You all mean the world to us, you really do. Have a fantastic day, Sue 🌟We can't think of anyone who deserves it more than YOU! With love and very warmest wishes from all of us here at Beauty and the Boutique 🥰 xoxoxo
Posted 3 years ago
Me encanta esta tienda siempre tiene todo lo que busco
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Posted 3 years ago
Awwww YAY! ¡Estamos en la luna para escuchar cuánto disfrutas de Beauty and the Boutique! ¡Hoy has puesto una GRAN sonrisa en nuestras caras! 😊✨ ¡Su amor y apoyo significan todo el mundo para nosotros y no podemos agradecerle lo suficiente por animarnos! Enviando los MÁS GRANDES abrazos y montones de amor de todos tus amigos aquí en Beauty and the Boutique 💖💕😘xoxoxoxo
Posted 3 years ago
I shop regularly from Beauty and the Boutique store and I highly recommend all their products. They are absolutely fabulous products and each one does exactly what it says on the tin. I love them so much I can't be without them My skin glows when I use them and I get lots of compliments. Amazing value for money. Customer service is second to none and my deliveries are never late.
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Posted 3 years ago
Eeeek Mary!! We just let out a little squeal of pure excitement!! 🤗 What would we EVER do without your love, support and encouragement! You truly are one in a million! 🙏💕 Thank you from the very bottom of our hearts for sharing with us and all of our amazing friends here too - it means so very much to us all! We're completely over the moon you're loving each and everyone of your beauty treats, and LOVE how they look and feel on your skin too! WOOHOO!! 💃🎊 YOU are our inspiration, Mary and we really couldn't do any of this without YOU!! Sending you the BIGGEST hugs and so much love from each and everyone of us here at Beauty and the Boutique 💗xoxo
Posted 3 years ago
I regularly use this site to buy products, and it's by far superior to any other site I use. Their customer service is out of this world, they always get back to you with the answer (and more) and whatever I buy comes wrapped in the most lovely packages with love heart sweets. I use their facebook page all the time, to get advice on beauty mainly but Katie who runs is does brilliant tutorials online, from fashion to beauty to mental health... and her passion and warmth shines through. I never write reviews but in this case I have decided to, especially in these weird times. Postage is free, I regularly buy a certain product so they are my go to supplier. Some of the products can be costly but that's not through them pricing them high - that's just what the recommended brands charge. And it's nice to treat yourself now and then anyway. I can't recommend B&TB enough.
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Posted 3 years ago
Oh WOWW!! We are speechless!! 😍💖✨What an incredible message!! Thank YOU from the very bottom of our hearts for taking the time to write such kind, heartfelt and encouraging words! You haven't just made our day, but our entire week! Thank you sooooo much!! We are just so touched that you're not just enjoying your products, but you've felt inspired by our tips, tricks, tutorials and the whole Beauty and the Boutique experience! It really does mean more than you will ever know to each and everyone of us here 🙏💕 YOU are the inspiration and passion behind every single thing we do, and we count our lucky stars every day that we have you cheering us on and as such a special part of our amazing little family! We couldn't do what we do with YOU!!💗💗💗 Sending you the BIGGEST hugs and so much love from each and everyone of us here at Beauty and the Boutique 💕xoxox
Posted 3 years ago
I love this company, wouldn’t go anywhere else for my makeup. Customer service is excellent, prompt delivery, beautiful products and fantastic tutorials that you can follow. Never been disappointed with the numerous products I have ordered. Thoroughly recommend. Little bit jealous too as I would love to work somewhere like this. Looks like they have great fun. Used to love the Friday afternoon posts 💕
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Posted 3 years ago
Awww we LOVE you too, Trudi! It means the WORLD to have you here with us as such a special part of our happy little family! 💕✨ Your BEAUTIFUL message has put the BIGGEST smiles on our faces here today, Trudi - how incredibly lucky we are to have such amazing women like yourself showing so much love and support! 💖😘 It fills our hearts with so much joy to know how much you enjoy seeing our posts - your happiness is the inspiration behind all that we do! ✨ Sending you BIG hugs filled with so much love from each and every one of the team here at Beauty and the Boutique 💕xoxoxoxoxo
Posted 3 years ago
Can’t recommend beauty and the boutique enough. I have ordered numerous products from them. Quick delivery, fantastic products and excellent customer service. I don’t shop anywhere else now for my make up. If your stuck on shade colours you send a picture and they give you advice. Excellent tutorials as well.
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Posted 3 years ago
Ahhhh you’re SO thoughtful to take the time to send us such a wonderful message, Trudi! We’re all just so grateful!😊✨💖It means the whole world to us to know how much you're enjoying Beauty and the Boutique and all of your beauty treasures! 😍 Every message we get from our little family makes everything we do worthwhile, so thank you for writing to us. 💕 Sending you SO much love and very warmest wishes from all of us here at Beauty and the Boutique💖🌈xoxoxoxo
Posted 3 years ago
I have bought many amazing items from this company. Every email I have sent has had a personal response. I love the little videos that Katie does; they are always so helpful and show that the slightest tweak can make a huge difference. This is a brilliant company who could teach others how to treat customers. Thanks Katie and her team. What a difference you make.
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Posted 3 years ago
Eeeek!!! This is SO beautiful that we just let out a little squeal of happiness!! 🤗🙌💞You've made and always do make, such a difference to our day!! Thank you so much for taking the time to write such a kind and lovely message! Beauty and the Boutique isn't just Katie's, but the whole team's passion, so to know you've been enjoying what we do means so very much🙏💕From the very bottom of our hearts, thank YOU! We couldn't do what we do without your love, support and encouragement - YOU are our inspiration! 🌈💝 Sending you so much love, heaps of happiness and buckets full of love from all of us here at Beauty and the Boutique 🦋🌸💕xoxoxoxoxoxoxo
Posted 3 years ago
This company really does go above and beyond expectations on customer service. I’ve bought several items from Beauty and the Boutique, many on the back of Katie’s videos. The price point is always competitive, if not cheaper than the bigger retailers, the shipping is free and their customer service is literally second to none. Can’t recommend enough
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Posted 3 years ago
Aww Victoria 🥰 Awww, we’re all walking on air!! Thank you SO much for being so lovely and for taking the time to write us such a LOVELY message. This means so much to all of us. You're a STAR ⭐️ We're so pleased you love being part of our amazing little Beauty and the Boutique family, as much as we love you Victoria!! With love and very warmest wishes from all of us here at Beauty and the Boutique 🌟XOXOXOXO
Posted 3 years ago
I’m not rendered speechless very often but I am in shock right now!! I follow the cutest little company @beautyandtheboutique In December I commented on a thread that I would love to get their products for my birthday. I got a lovely message that day saying they would be happy to send me some for my birthday. Did I mention they are in the UK and I’m in the US? Well my birthday came and went and I didn’t really think they would remember...but YES! This darling package full of wonderful goodies -makeup and a necklace! including a hand written note showed up today!! I’m stunned. Thank you sooo much! I hope everyone I know now goes and checks out this darling professional makeup artist and all her amazing products and tips!! 🥰😘🥰 #beautyandtheboutique
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Posted 3 years ago
Wow, this is AMAZING Ruthann 🥰🌟Thank you, thank you, THANK YOU from the bottom of all of our hearts for your amazing support and for taking the time to write us this wonderful review!! 💖 We're so glad your special birthday parcel of love reached you and made you happy - you truly deserve it Ruthann 🥰 This really has brightened our day and we're so glad we could add some extra sparkle to your day too ⭐️ 💖 Our little Beauty and the Boutique family really is the absolute BEST! We feel so incredibly lucky to have you as part of it. 🥰 Have a great day - you’ve just made ours! With love and very warmest wishes from all of us here at Beauty and the Boutique 🌟XOXOXOX
Posted 3 years ago
I love these products, perfect natural look, delivery was really quick products perfect and lovely to apply, I love her tutorials too :-)
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Posted 3 years ago
Wow, Corinne - what can we say?! Your kind words have really brightened up our day here! We’re SO very grateful to have amazing people like you making everything we do worthwhile, so thank you again! Have a wonderful day Corinne 💖 You absolutely deserve it! 🥰 With love and very warmest wishes from all of us here at Beauty and the Boutique 🌟xoxox
Posted 3 years ago
I cannot say enough great things about Beauty and the Boutique. I ordered my first set of products from them which arrived today. They were beautifully wrapped and it was abundantly clear to me just how much Katie and her team love what they do. The support given for how to apply the products is amazing - it honestly feels like having my own personal make-up artist at my fingertips. It feels like such a personal experience shopping with Beauty and the Boutique and you know that your custom means a lot to them, a quality that is so rare these days and which I value greatly. If you are thinking of ordering with them, you will not be disappointed, the products are brilliant and just as Katie describes. Thank you so much to Katie and the team at - you are FABULOUS!
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Posted 3 years ago
Oh my GOODNESS! Anna, you've just put the BIGGEST smile on all of our faces here today! 😊💖 Thank you SO much for such a lovely message! We're over the moon to hear how much you're enjoying Beauty and the Boutique and all of Katie's top tips and tricks! 💕 Anna, we couldn’t do what we do without wonderful women like yourself here cheering us on! ✨ Your incredible love and support mean the whole world to us. We feel so grateful to have you here on this journey with us - thank you so much for being part of our little family! 😘Wishing you a beautiful day, with lots of love and warmest wishes from all the team here at Beauty and the Boutique 💖💕xoxoxoxo
Posted 3 years ago
This company is fab. I re ordered the blush ( I ordered all of the products from a Katie masterclass, used it everyday since and had run out) but I ordered the wrong colour. I flagged this with the Beauty and the Boutique team, who not only replied the same afternoon ( brill) but said they’d send it to me completely free as a gift ( how completely lovely!) I, however, said I insisted on paying ( it’s an independent business, tough old time atm for businesses, and let’s not forget completely my error!). What followed was a lovely and bizarre exchange wherein they really wanted to still send it all free. They finally and reluctantly yielded but I felt compelled to write a sparkling review of my whole experience. I love their products, great quality and very reasonably priced- ( I mean I was here re ordering a product I love using , and have friends who have also bought from them having seen me wearing their stuff). And the customer service is a real cut above. A genuinely brilliant company and wonderful team! Well done and thank you 👏 👏 👏 ❤️
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Posted 3 years ago
Oh, you’ve put such a smile on all of our faces! Thanks a million for your kind and thoughtful message, Jesse 💖 We’re always here for our little Beauty and the Boutique family, we couldn’t do what we do without your amazing support. We’re just SO happy to have you here. Thank you so much Jesse for all of your AMAZING support at Beauty and the Boutique - we really appreciate it! Here’s wishing you a wonderful day 🌈 Love and very warmest wishes from all of us here at Beauty and the Boutique ❤️xoxo
Posted 3 years ago
This is a such a fab company. I re ordered the blush from one of Katie’s master class ( I ordered the whole bunch originally after watching her video, loved it used it everyday and ran out). I ordered the wrong colour, flagged it by email with beauty and boutique team to buy the one I had wanted , who not only replied the same afternoon ( unheard of in customer services) but said that despite it being MY error would send me a new one in the colour I had meant to order as a free gift. ( how completely lovely!) I, however, insisted on paying (it’s a tough old time atm, it’s an independent business and remember , completely my fault). What followed was the sweetest and most bizarre exchange with this wonderful company in which I really had to insist that I pay for the new one, after they wanted to send it to me completely free. I stood my ground and they FINALLY yielded but I really felt compelled to write a sparkling review of this business. The quality of the products is lovely, and it’s really reasonably priced and the customer services is just top notch. I just simply love everything abt this company! Thank you Beauty and the Boutique. You’ve got my lifelong business and my friend luci has already purchased too. 👏 👏 👏 ❤️
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Posted 3 years ago
Love the products I ordered and the videos so I know how to use them:) The customer service is OUTSTANDING!!! If something isn’t right they will do everything to make it right!!!!
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Posted 3 years ago
Oh, you’re just BEYOND amazing, Tonya! Thank you so, so much for your sweet message 💕💖 Thank you for being part of our little Beauty and the Boutique family! Everything we do is for you, and we couldn’t do what we do without your wonderful support. Wishing you an amazing day! With love and very warmest wishes from all of us here at Beauty and the Boutique 💕xoxox
Posted 3 years ago
Beauty and the Boutique is rated 4.9 based on 157 reviews