Peglegs UK Reviews

4.80 Rating 445 Reviews
97 %
of reviewers recommend Peglegs UK
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
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Peglegs UK 5 star review on 2nd April 2021
Raymond Castle
Peglegs UK 5 star review on 5th March 2021
Amanda Donkin
Peglegs UK 5 star review on 10th January 2021
Barclay Wiggins
Peglegs UK 5 star review on 15th September 2020
Michael Williams
Peglegs UK 5 star review on 15th September 2020
Michael Williams
Anonymous  // 01/01/2019
Works very well, you get your hands back, very pleased with the service of peglegs
Posted 1 month ago
Excellent invention great for stairs. Not easy to get used to if user is over 80!
Posted 1 month ago
I think it is a very good idea, however, it did not suit me as an amputee as I had pain issues, also not suitable if you have weak or arthritic hands. Difficult to release clips.
Posted 4 months ago
Bought the I-walk prior to surgery to practise on. Lots of helpful advice from Jerry Jones beforehand. Quick delivery and replies to enquiries. Thank you.
Posted 6 months ago
Helpful on the phone before ordering. Prompt delivery :-) Not had Chance to use it yet as purchased in advance of starting PAMM training. Will get back after I start using it.
Posted 1 year ago
I recently had an ankle replacement operation. My iwalker arrived very promptly- an excellent service. It is a very cleverly designed device but it may be worth noting that it does require a lot of confidence and very good balance. I can only walk short distances and hold on to walls etc. Also you have to take it off if you sit down or go to the toilet.It is possible that I simply do not have enough confidence.
Posted 1 year ago
This is a good firm to deal with, and a good product. I had a wee initial problem with my order in that I was inadvertently sent a demo Pegleg kit, which when unpacked clearly had some 'roadmiles on it's clock', hence my damaged tick. However, when I contacted Peglegs UK their people were first rate in dealing with the error. That level of response in itself earns any firm 'Brownie points', and in every other respect Peglegs UK has been prompt and courteous. Right - let's get strapped in and away!
Posted 1 year ago
I'm a below knee amputee, when my stump is sore, I can sometimes use the iWalk 2.0 as an alternative to using my prosthesis or crutches. As an alternative to crutches, I found it pretty useful around the house, leaving my hands free, getting to the loo, making a brew etc. It gave me some independence back. I wasn't very confident using it outdoors, slipping on a wet path didn't help, but overall, in some environments, I think it's a useful and helpful device.
Posted 1 year ago
I am a 73 year old lady and I tripped over and broke my leg. I could not cope with crutches and struggled hopping around with a frame. Once I received the iwalk I found I was so much more mobile. I still do use the frame, with one hand, to give me extra balance but am now able to get around without too much effort.
Posted 1 year ago
Appears to do what it says and the instructions and videos are very helpful. Leg probably easier to fit with help from someone else but is possible on your own. (Easier on skinny models than on old blokes like me!). Double pins on main leg adjuster are a bit of an effort but on the whole I am impressed by the build quality. Have yet to have my leg operation so will see how I get on once my leg is in a cast.
Posted 1 year ago
So I'm general a very active person. I work as a tree surgeon and a Triathlon swimming coach. Having ruptured my Achilles tendon and now not able to weight bare on my leg for 6 weeks or more. I didn't relies how restrictive crutches can be. Everyone uses the example of not being able to do simple tasks like being able to carry cup of tea. With the iwalker it goes a little way to give me some independence back as it allows me to move without needing to use my hands, freeing them up so I can carry things. I've found the iwalk much better for travelling longer distances then using crutches as leg muscle are more stronger. But you wouldn't want to wear the iwalk all day as puts to much pressure on your knee. I've found I can cover shorter distances faster on crutches. But going slower is acceptable given that iwalk as I said gives you back some independence. Being a family man, it's not just me that has suffered my injury but my family too. They were having to give up time to help me out. Having the iwalk has enabled me to do more which has been better for them my family, and has enabled me to consider being able to do more stuff with the kids. Would fully recommend iwalker.
Posted 1 year ago
Broke my leg in two places just above and either side of my ankle. Elbow crutches were so painful and impractical so I did some research and came across the iwalk 2.0...was very sceptical but desperation forced me to buy. It's not perfect but it has made a huge difference to my mobility. I've had it for about a week and I'm pretty confident walking around, getting up and down stairs (so long as said stairs have a rail). It allows me to carry things whilst walking. On the second day I'd even mowed the lawn! On the minus side, mine has developed an annoying creak and the straps do work loose occasionally. As others have mentioned, it does put a lot of pressure on the knee and shin and I couldn't walk for too long...but on the whole, I'm really pleased and wouldn't be without it. The iWalk is far superior to crutches and I'd highly recommend it particularly to no-weight bearing patients. Delivery was quick too.
Posted 1 year ago
2 weeks ago I ruptured my achilles tendon, after doing lots of research on the injury I came across this product ! The reviews were good, I found approximately 80% of users were satisfied with the iWalk. I called the supplier 'Peglegs UK' and asked them about there returns policy, I received a call back from a gentlemen who I found to be rather rude. My question was genuine as I didn't want to be in the 20% and find I couldn't use the iWalk and not have the opportunity to return the unit. Apparently you have 15 days which I thought to be fair despite the representatives attitude on the call. I ordered a unit and it arrived the next day. It changed my 'injured' life ! However, I suspect I didn't get a brand new one no one had used, the foam looked like someone had been on it for a few days and I had a few scratches to the frame which left me feeling a little disappointed especially after the call from the guy who stated if you return you must return in tidy state so we can sell it on. You should probably make your customers aware your units may have possibly been used / tried by another. I could cook, help with the children and do the day to day stuff. It also allowed me to have a good time on holiday, I walked all over Centre Parcs and now preparing to hit Bulguria in a couple of weeks. It's really helped with the tasks of day to day life and relieved the burden on my wife should I have continued with the cumbersome crutches. Expect lots of stares and confused faces, the public are not ready for this product, I had a few nice folk ask about the unit which I was happy to explain. The only other thing I'd mention is the knee pain you may experience if you're on the iWalk for a long period, it can be uncomfortable and leave you feeling sore and thats not down to the padding it's the position of your knee and the weight bearing down into that point of your body. I'd highly recommend this product, just don't ask about the returns policy ! :)
Posted 1 year ago
I'm sorry that your experience was less than perfect and have raised the question with my colleague who dealt with your call and with the person responsible for processing returned units, which is meant to return them to an as-new condition for sale. I can only apologise that this was not done in your case.
Posted 1 year ago
no comment
Posted 1 year ago
The delivery was quick but sadly I had to return product as was unsuitable am awaiting my refund ,A clever idea for people looking for help and hands free
Posted 1 year ago
This item arrived here this morning and was refunded in full this evening.
Posted 1 year ago
Thanks for the fastest ever delivery of this essential bit of kit! :) This knee crutch was a real lifesaver when I hurt my shoulder and couldn't use regular crutches to get around. I would say that an optional extra knee pad is a must for the first few days and would reccomend -if it gets developed to 3.0- an additional/ fold out foot prop so the crutch doesent have to be removed every time you sit down. I loved how good I got at getting around, carrying stuff and being self sufficient. Watch out for self closing doors though- stay sharp! It's real tricky coming down narrow, high steps, on rough ground or sideways slopes, and when you're tired It's not easy to concentrate on every step and remember the little extra weight/ balance, but it is totally worth it! Really happy to reccomend trying this out, hopefully not for too long though!
Posted 2 years ago
The service was fast, organised and clear. The pegleg is well made. Unfortunately, didn't get on with it, i think this was due to other medical issues, seperate from the damaged ankle. Pegleg sent a link so I could choose a return courier and on return promptly refunded the cost. The pegleg is a very well made product. Clear set-up and return videos.
Posted 2 years ago
Just for clarification, courier charges for returns are at the buyer's expense, not ours. We refund the original price of the iWALK, excluding any extra delivery charge, such as Saturday delivery or shipment to the Channel Islands or Isle of Man by Royal Mail Special Delivery
Posted 2 years ago
This product is absolutely amazing and makes having a lower leg injury liveable. Being able to carry things and cook as normal is a God send. If I have one criticism it would be that the thing is a bit heavy and could benefit from being lighter, I do appreciate however that this would increase the cost so it is probably pitched perfectly just as it is. It is easy to assemble and use, if you get a chance (prior to surgery eg) - spend some time getting used to it, as standing up from a seated position and managing stairs can be very tricky.
Posted 2 years ago
Peg legs service was great but the iWalk crutch was not a success so will be trying to sell it on.
Posted 2 years ago
The parcel arrived quickly and in good order. As I am female and in my 70's I asked my nephew to assemble it for me. This he did in about 10/15 mins. When I tried it on I felt quite unsteady, and so have not used it in case of a fall. I think for people who are younger this would not be a problem, but for me it did not work.
Posted 2 years ago
Peglegs UK is rated 4.80 based on 445 reviews