Bax Music Reviews

3.00 Rating 8 Reviews
50% of reviewers recommend Bax Music
426 Review Views (past 24 hours)
10AM - 12PM
38 Review Views
12PM - 2PM
38 Review Views
2PM - 4PM
38 Review Views
4PM - 6PM
37 Review Views
6PM - 8PM
38 Review Views
8PM - 10PM
39 Review Views
10PM - 12AM
41 Review Views
12AM - 2AM
21 Review Views
2AM - 4AM
35 Review Views
4AM - 6AM
21 Review Views
6AM - 8AM
39 Review Views
8AM - 10AM
41 Review Views
10AM
10AM

Popular Questions:

Delivery

How does Bax Music deliver?

Customer Service

How can I contact Bax Music?
Are you a business owner?
See Business Solutions

Write Your review

Tell us how Bax Music made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Courier
Customer Service
communication channels
Telephone
"Good if you get what you ordered, terrible if you have an issue. They don't reply to their own email enquiry system and they certainly don't answer their telephone. Customer services virtually non existent. 2 emails and around 55 minutes of waiting for someone to answer the phone, over a period of 3 days"
Helpful Report
Posted 3 months ago
Are you Bax Music? Gain access to your dashboard so you can reply to this review. Get Access
"I placed an order with Bax back in January 2019 with the item being in stock too (apparently). The item never arrived, I chased and although the customer service people were friendly, it never boiled down to actually getting anything done. They promised to try to redeliver, they blamed Hermes and Parcelforce, who I have previously used and have never had an issue. When it became apparent I wasn't going to get my order, I requested a refund 5/3/19 as I had been 'messed about for a month or so. They then refused as they couldn't locate the package (it never arrived!) I finally got my refund on 26/3/19. It was a lot of hassle ringing and trying to obtain my refund and I was able to buy the same product on Amazon for slightly cheaper price but most importantly free next day delivery."
Helpful Report
Posted 5 months ago
"Bought 2 subs from them. Both arrived with damages. Decided to return them and so my nightmare began. I will never ever do the mistake to buy from them again. Be careful!!!! Got the money back after 2 months"
Helpful Report
Posted 5 months ago
"Very poor. Ordered £227.60 worth of products on Monday 1st April and they took the money that day. Order should have arrived on Wednesday 3rd April. Got an email on Wed 3rd to say there was a "stock discrepancy". On the phone, they told me it was a missing power adapter (kettle lead). They held up the whole order because of a kettle lead. They had my phone number but chose not to use it. I needed one item that night and was left with no choice but to buy locally. Today is 12th April and still no sign of the refund. Have been promised a new date of 16th April for my money back. AVOID!"
Helpful Report
Posted 6 months ago
"Wanted a tube screamer on my pedal board for ages. Finally decided to go for it and ordered through Bax Music. Bestprice on the internet. Free delivery. There the next day. My own Christmas present to myself. Perfect."
Helpful Report
Posted 1 year ago
"Very happy with my Jabra headphones. Bought two pairs. The price for such high qualiy in all respects is unbelievable. Very good service, delivered as requested."
Helpful Report
Posted 2 years ago
"Great prices, great delivery and service."
Helpful Report
Posted 2 years ago
"Confirmed order, notified dispatch, goods arrived quickly."
Helpful Report
Posted 2 years ago
Bax Music is rated 3.00 based on 8 reviews