Bathroom Mountain Reviews

Name: Bathroom Mountain
Address: Highgate 2, Harewood Street, Stoke-on-Trent, Highgate 2, Harewood Street, Stoke-on-Trent, Staffordshire
Rating: 4.65

4.7 Rating 1,215 Reviews

91 %

of reviewers recommend Bathroom Mountain

4.7

Based on 1,215 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Bathroom Mountain 5 star review on 14th April 2024

1017

Anonymous

Anonymous // 01/01/2019

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“Excellent, professional, hassle free service”

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Posted 3 years ago

“Amazing service. Fast delivery. Amazing quality!”

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Posted 3 years ago

“Phoned me to conform delivery details, currier gave me a 1 hour slot which was achieved. Bathroom cabinet as per ordered, good looking and good quality, works OK,”

Bathroom Mountain 5 star review on 3rd March 2021

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Posted 3 years ago

Thank you James. We value your review, comments and thank you for the photo too. Best regards Polly. Bathroom Mountain

Posted 3 years ago

“Some disappointment as wrong buy of toilet seat. In the product specification there's no mention in the website about this disadvantage as a reminder.”

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Posted 3 years ago

“Stuff was delivered on agreed date and everything came in one piece, so no problems. Although next day delivery wasn't next day but eventually came on date provided.”

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Posted 3 years ago

“Very pleased with the service and attention we received. Initially we found the illustrations of the mirror difficult to picture but with the help of Carli we decided to purchase it. The mirror arrived quickly and on time. Having fitted it over the weekend we are very very pleased with the mirror, it looks good, works well and good value for money, thank you very much.”

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Posted 3 years ago

“Product was damaged. Big dent in corner. Must have been dropped in warehouse.. To much trouble to try and return product given Covid, also builders needed to fit. Hope company will contact me and offer a replacement. As an update. I had contact from bathroom Mountain almost immediately. They offered to resolve my problem. I had already fitted the product as the damage didn’t make it unusable. They very kindly gave me a 20 % reduction which has increased my view of the company considerably. Thank you.”

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Posted 3 years ago

“Excelent service”

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Posted 3 years ago

“Good quality just what I wanted would buy from this company again”

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Posted 3 years ago

Thank you Vimla. We look forward to serving again in the future. Best regards Polly Bathroom Mountain

Posted 3 years ago

“Service was quick and efficient and the product was as described, well made and good value for money.”

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Posted 3 years ago

“Very nice product and quick delivery”

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Posted 3 years ago

“The size and look of the tall mirror cabinet is perfect and as expected. However I find it noisy as it is all made of stainless steel so will have to insert some padding. But excellent for the price.”

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Posted 3 years ago

“Good product but so heavy that a curb side drop was really problematic. The driver and my husband negotiated a better location, thankfully we have a van. The screen looks classy, love the magnetic trim to secure the doors.”

Bathroom Mountain 4 star review on 1st March 2021

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Posted 3 years ago

“Ordered a cloakroom suite of toilet, vanity unit, vessel sink, tap and various fittings. Great price and quality plus quick delivery. Have deducted a star as delivery driver said he needed a physical signature as well as digital signature on tablet which is highly unusual for deliveries at current time!!”

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Posted 3 years ago

“Goods delivered as promised and in good condition”

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Posted 3 years ago

“Blue Mountain had a good price and immediate availability of the bath we wanted, and they shipped it in good time for plumber to fit. Unfortunately, the courier had damaged the bath beyond repair and refused to take it back when he offloaded it on our driveway, but a quick email to the excellent customer service team and a short questionnaire had a new bath shipped within 48 hours. Bathroom Mountain get 5 stars for the speed and helpfulness of their customer services team in quickly resolving what could have been a frustrating situation for us if we had needed to reschedule the plumber.”

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Posted 3 years ago

THank you Philip. We value your five star company review and comments. Best regards Polly Bathroom Mountain

Posted 3 years ago

“Lovely mirror received quickly and was well packaged well done”

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Posted 3 years ago

“First towel rail arrived damaged. Probably courier issue tbh. New one was sent out straight away. Great service! Thanks”

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Posted 3 years ago

“Excellent experience. I accidentally ordered two of the mirror I wanted, rang them , order amended and refunded instantly and delivered when they said they would. Great product also can’t fault them”

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Posted 3 years ago

“Goods arrived on time, delivery driver was helpful, goods well wrapped. Will use again.”

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Posted 3 years ago

Bathroom Mountain is rated 4.7 based on 1,215 reviews