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Bathroom Mountain Reviews

4.7 Rating 1,215 Reviews

91 %

of reviewers recommend Bathroom Mountain

Company Reviews

Product Reviews

4.7

Based on 1,215 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Bathroom Mountain 5 star review on 12th April 2024

Bathroom Mountain 5 star review on 11th April 2024

Bathroom Mountain 5 star review on 11th April 2024

Bathroom Mountain 5 star review on 10th April 2024

Bathroom Mountain 5 star review on 9th April 2024

Bathroom Mountain 5 star review on 7th April 2024

Bathroom Mountain 5 star review on 7th April 2024

1016

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered my bathroom furniture lovely quality unfortunately the sink was damaged, so I rang them no quibbling sent out a replacement. I admit it took a couple of months but they was waiting for more stock to come in, the staff seem really friendly when you talk to them on the phone”

Posted 3 years ago

Thank you Jayne for your valued review and comments. You patience in waiting for your replacement was appreciated. Best wishes for Christmas. Polly. Bathroom Mountain

Posted 3 years ago

“Very good customer service too.”

Posted 3 years ago

Thank you Darren. Your review is appreciated by the Bathroom Mountain team. Best wishes for Christmas. Polly. Bathroom Mountain

Posted 3 years ago

“Luxury mirror for a good price!!”

Posted 3 years ago

Thank you Charley for your valued review. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“Everything went smooth got what I wanted”

Posted 3 years ago

Good to hear. Thank you Steve. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“Lovely looking screen although the rubber seal at the base isn’t very wide so water runs underneath and all over the floor :-(”

Posted 3 years ago

Thank you Isabel for your review and comments which I have passed on to our products team. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“Even though some of the items I ordered was out of stock I was fully kept informed which was a great help.”

Posted 3 years ago

Thank you Robert for your welcomed review. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“Love the mirror - it looks great and the light is perfect for dull winter mornings. One criticism is that it could do with having 1 taller shelf as our deodorant and mouthwash has to be stored laying down.”

Posted 3 years ago

Thank you Kimberley. Your review and comments have been passed on to our products team. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“I wanted to buy a vertical radiator which was not in stock and I wanted to order it so that when it came into stock you would send it straightaway. Unfortunately this is not possible on the system so what do I do - go somewhere else....not good business for you and you need to change it so people can order for when items come back in stock.”

Posted 3 years ago

Thank you John for your review and your comments have been passed on to our customer service team. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“Ordering process vet straightforward. Bathroom basin and cabinet arrived as per timed delivery slot, well packaged.”

Posted 3 years ago

Thank you Rona. Your review and comments are much appreciated by the Bathroom Mountain team. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“Love the design, look and size. Disappointed that I cannot adjust the shelves. Difficult to put things inside. Like Shaving Gel etc. Glad to have those in my bathroom.”

Posted 3 years ago

Thank you Naveed for your review. I have passed on your valued comments to our product team. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“Love the unit.....just remember to buy the tap!!!”

Posted 3 years ago

Thank you Jacqueline for your valued comment and review. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“everything as described and good quality”

Posted 3 years ago

Thank you John. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“Love my cabinet. Very good quality. You get what you pay for. I received a phone call to inform me there was a problem with delivery and then the cabinet came 2 days later. Very friendly lady.”

Bathroom Mountain 4 star review on 24th November 2020

Posted 3 years ago

Thank you Alison for your review and your picture. Looks great. Best regards Polly. Bathroom Mountain

Posted 3 years ago

“Great value and service. However, I am disabled and it would help if when ordering the option was given for an alternative to a doorstep pallet delivery.”

Posted 3 years ago

Thank you Mick for your valued review. I have passed on your comment regarding delivery to our customer service team. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“Product was definitely worth the money. Looks lovely in the bathroom”

Posted 3 years ago

Thank you Sue. Your review is appreciated by the team here at Bathroom Mountain. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“Reasonable product delivered on schedule”

Posted 3 years ago

Thank you James. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“Good quality products. Nice easy ordering process but it would be nice to be made aware of the kerbside delivery before an order is placed. Nevertheless, the delivery guy was awesome, a real gentleman. Thank you.”

Posted 3 years ago

Thank you Marcella for your valued review and comments. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“Service good. Project delivered in good condition. Loses a star on the following: over use of packaging would be my only critique. I ended up with a giant 3D pallet on my front doorstep plus an excessively large amount of cling wrap. I was able to recycle the pallet by cutting it up for firewood. The unit itself was flat-pack and thus did not require this amount of packing, which also must have taken up a huge amount of space in the van.”

Posted 3 years ago

Thank you Anthony for your valued review. Our cling film wrapping is to protect goods in transit. But your comments are appreciated and I have passed onto the packaging team. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“Well priced, solid products, easy to install and look good.”

Posted 3 years ago

Thank you Richard for your valued review. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“Got exactly what we wanted and delivered in time”

Posted 3 years ago

Thank you Peter for your valued review. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

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Bathroom Mountain is rated 4.7 based on 1,215 reviews