Bathquest Reviews

Name: Bathquest
Address: 18, Saint Martins Way, Bedford, Bedfordshire
Rating: 4.73

4.7 Rating 215 Reviews

95 %

of reviewers recommend Bathquest

4.7

Based on 215 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01234216720

Email:

sales@bathquest.co.uk

Location:

18, Saint Martins Way, Bedford
Bedfordshire
MK42 0LF

Bathquest 5 star review on 15th August 2023

ALLAN M

Bathquest 5 star review on 14th November 2022

John S

Bathquest 5 star review on 20th March 2022

Margaret R

Anonymous

Anonymous // 01/01/2019

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“Delivered on time, good product and good company to deal wth”

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Posted 7 hours ago

“Competetive price and very quick delivery. I've not installed the Monarch Midi water softener yet but have used this brand previously and it's been very reliable.”

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Posted 3 days ago

“Good product, best price I could find. Delivered safely, quickly”

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Posted 1 week ago

“Fantastic service and price”

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Posted 1 week ago

“The unit came from Monarch late. When fitting there wasn’t any instruction manual, had to download it onto my phone. Worse still it was missing the 2.5mtrs of white drain hose, I had to then go out and buy it separately as everything was disconnected. Very very poor.”

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Posted 1 week ago

“Ordered water softer and a total game changer as in hard water area. Excellent service and advise from Bathquest. Turned up earlier than expected also”

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Posted 2 weeks ago

“Very helpful staff with good prices”

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Posted 2 weeks ago

“I ordered the wrong item, but Bathquest helped me return it and reorder the correct item.”

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Posted 3 weeks ago

“I bought a Monarch Master water softener. The price was competative and the service was good, they beven chased Monarch to make sure it was delivered to me in time and called me back. Good old fashioned service!”

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Posted 3 weeks ago

“Polite and professional customer service .”

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Posted 1 month ago

“Fantastic price quick delivery will be ordering again”

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Posted 1 month ago

“I am impressed by how quickly Bathquest turn orders round and keep the customer informed. I ordered 2 HiB mirrored cabinets and chose Bathquest specifically because the site says they despatch direct from the supplier. Two days later HiB delivered the first cabinet and Bathquest e mailed me to advise HiB had advised the other one was pending delivery to them. I was offered a choice of waiting a little while for the second delivery or receiving a refund. As I’m in no hurry, I’m happy to wait for the second delivery. The tall cabinet I took delivery of was well packaged, and the packaging was undamaged and I was pleased to see it had been transported flat on its back. No complaints.”