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Bathquest Reviews

4.7 Rating 214 Reviews

95 %

of reviewers recommend Bathquest

Company Reviews

Product Reviews

4.7

Based on 214 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01234216720

Email:

sales@bathquest.co.uk

Location:

18, Saint Martins Way, Bedford
Bedfordshire
MK42 0LF

Bathquest 5 star review on 15th August 2023

Bathquest 5 star review on 15th August 2023

Bathquest 5 star review on 14th November 2022

Bathquest 5 star review on 20th March 2022

Bathquest 5 star review on 20th March 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The HiB mirror we had installed as part of our bathroom renovation was faulty. Bathquest took the matter up with HiB and a replacement was delivered and collection of the faulty one arranged on a day that was convenient to us as well as a goodwill payment (to cover the installation costs of the new mirror).”

Posted 8 months ago

“Excellent can’t fault them. Customer service was very impressive. Unfortunately the inside mirror was smashed which was no fault of theirs as the packaging wasn’t damaged at all. I sent a couple of photos and got a reply the same day to say they had arranged for the manufacturers to send a replacement immediately. And it arrived within a few days. I would not hesitate to use them again and would recommend them to anyone.”

Posted 8 months ago

“I purchased a Monach Midi water softener as the water in my area is very hard and is having an adverse effect on my eczema. It was easy to order and the website provided good information about the product. I was kept informed of the progress of my order and it arrived in good time. I have no complaints with Bathquest, they provided excellent service. I am having the water softener fitted today so I shall write another review later when I can review the effectiveness of the product.”

Posted 9 months ago

“Good”

Posted 9 months ago

“1st class service , would definitely order from them again”

Posted 9 months ago

“Very impressed with the service from my enquiry to delivery it was seemless and the cabinet is top quality . We will be back !”

Posted 10 months ago

“Good product”

Posted 10 months ago

“Very pleased with cabinet, price and delivery”

Posted 10 months ago

“Order placed for my monarch water softener, competitively priced and easy to order. We were advised when to expect delivery , and was delivered on time. Overall very pleased with the high level of service recieved.”

Posted 10 months ago

“I ordered a Water Softener on the Friday before Bank Holiday. A quick phone call confirmed that it would be delivered on the following Tuesday. Delivery was efficient, well informed and on time. The product is excellent and easy to install.”

Posted 10 months ago

“Ordering process quite straight forward, however, ignored a request noted on the order and I had to send 2 follow up emails to get a response to my request.”

Posted 10 months ago

“I brought a water softner from these guys and there was an issue with the delivery of it. I spoke to a guy called Stuart who was very helpful and rectified the problem straight away. Highly recommend this company”

Posted 1 year ago

“Best price available for our Monarch Midi HE water softener. Great communication from Bathquest and delivered on time.”

Posted 1 year ago

“Money transferred took 2/3 days to show up on their system . Their delivery was delayed . Created undue worry and wasted installers time .”

Posted 1 year ago

“I was pleased the prompt delivery, but disappointed not received the user manual”

Posted 1 year ago

“Great price, quick delivery, good communication.”

Posted 1 year ago

“Bought a Hib bathroom cabinet, very good price, easy to order and came direct from Hib within 5 working days.”

Posted 1 year ago

“I recently purchased a water softener and phoned a couple of places for advice that was not very helpful. I then came across bathquest in my online search. The salesperson was very helpful and knowledgeable about the product and I purchased my water softener from bathquest as a result. The product arrived two days later with free delivery included. I would recommend Bathquest no problem.”

Posted 1 year ago

“Cheapest price I could find for the Monarch water softener I wanted and the service was top-notch. Ordered on Tuesday with prompt confirmation and delivered on Thursday. Good comms from Bathquest and courier with advised delivery time-slot met. Very happy customer.”

Posted 1 year ago

“Good price, quick delivery, what's not to like”

Posted 1 year ago

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Bathquest is rated 4.7 based on 214 reviews