Bass Bags Reviews

Name: Bass Bags
Address: The Old Brewery, Duffield Road, Little Eaton, Derby
Rating: 4.85

4.9 Rating 1,444 Reviews

97 %

of reviewers recommend Bass Bags

4.9

Based on 1,444 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

Write Your review

Tell us how Bass Bags made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bass Bags 5 star review on 18th April 2024

Claire Marvell

Bass Bags 5 star review on 1st March 2024

Claire Marvell

Bass Bags 5 star review on 6th February 2023

William O'Meara

Bass Bags 5 star review on 25th October 2022

Will Thomas

Bass Bags 5 star review on 3rd June 2022

Legrady Matyas

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good service. Very quick. Excellent recyclable packaging. Item chosen from their high quality goods offered, it's as described - so, very happy customer.”

Helpful Report

Posted 2 months ago

“All good. I'd be happy to order from them again.”

Helpful Report

Posted 2 months ago

“I’ve bought two stools for my double bass over the years and was lead to believe that they were specifically for double bass. However, the first one was essentially a drum stool and the latest one (the stool with a back rest) was actually a ‘guitar/ keyboard throne’. Both fit for purpose, however it should be made clear on the website that one is not buying a stool that is bespoke for double bass. This particular stool should come with an Allen Key to prevent the seat from having any ‘play’, because it actually rocks from side to side unless you tighten the screw with an Allen Key (not what you want when you’re sitting with a double bass!”

Helpful Report

Posted 2 months ago

“Quality product provided and prompt service at a good price. Just what we required.”

Helpful Report

Posted 2 months ago

“I really appreciated the help and service given to me by Bass Bags in searching for a gig bag for my Baritone Sax. The bag is just what I needed and helps me to continue enjoying my playing without wearing myself out.”

Helpful Report

Posted 2 months ago

“What a fabulous company . Ordered on a Monday- string arrived Wednesday. First class service !”

Helpful Report

Posted 2 months ago

“Really outstanding service. We ordered three items for my son’s birthday, but one was not in stock. I was really impressed that I was emailed to check a time that would be convenient to speak, then called and offered a range of really good options. we had ordered first class delivery, but they upgraded this to next day delivery, even though we were nowhere near my son’s birthday. It was so good to deal with a friendly family firm who went above and beyond; the packaging was impeccable, and all the items are really good quality. Cannot recommend highly enough!”

Helpful Report

Posted 2 months ago

“I have been using the services of Bass Bags for some time now, usually to buy bass covers. They seem to be a very efficient company and any personal communication has been exceedingly helpful.”

Helpful Report

Posted 2 months ago

“Excellent customer service and stock of a hard to find item. Speedy delivery. Would definitely recommend”

Helpful Report

Posted 3 months ago

“Proffesional . Thank you :)”

Helpful Report

Posted 3 months ago

“Speedy delivery, well packaged and fair price. Product was as advertised. Thank you.”

Helpful Report

Posted 3 months ago

“Wonderful company and great quality. Will definitely buy from them again”

Helpful Report

Posted 3 months ago

“I love this music bag. Beautifully made and perfect size.”

Helpful Report

Posted 3 months ago

“Very good service, packaged well and quality bow.”

Helpful Report

Posted 3 months ago

“I paid a lot of money for a faster delivery. My pakkage arrived over a week later! At that time I allready was on holiday. Don’t know where my pakkage is now. UPS has stopped trying to deliver.”

Helpful Report

Posted 3 months ago

“The music bag is beautiful but what impressed me the most was the fantastic customer service. The communication and thoughtfulness from Bass Bags was top notch. Thank you.”