Barnitts Reviews

Name: Barnitts
Address: 24/26 Colliergate, York
Rating: 4.81

4.8 Rating 6,091 Reviews

100 %

of reviewers recommend Barnitts

Company Reviews

Metrics

Info

4.8

Based on 6,091 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01904 629429

Email:

websales@barnitts.co.uk

Location:

24/26 Colliergate
York
YO1 8BW.

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Barnitts 5 star review on 6th February 2023

Emma Chamberlain

Barnitts 5 star review on 13th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“1 chair was broken on receipt 2 phone calls to barnitts to arrange collection and replacement chair obviously not checked before dispatch.”

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Posted 7 years ago

“It took a phone call to prompt delivery. Oh we were going to send it tomorrow! They said.”

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Posted 7 years ago

“The design was quite cool”

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Posted 7 years ago

“To SLOW getting good.”

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Posted 7 years ago

“Contacted retailer as order had not arrived. Informed carrier had not processed request. Urgent delivery authorised. Item arrived two days later. Good customer service when problem arose but better prevented in first place.”

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Posted 7 years ago

“My teapot arrived chipped and was a present. This was very disappointing. However Barnitts' service thereafter was good. They arranged a replacement but the item was out of stock for 3 weeks. They then agreed a refund instead. Therefore my experience was good and bad.”

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Posted 7 years ago

“Thanks for the fireguard! Fits and looks great!”

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Posted 8 years ago

“Like the bin”

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Posted 8 years ago

“The products was bought as a birthday present and so it was disappointing to find that you were out of stock AFTER I placed the order as it meant that the present arrived a week. late. It would be helpful if you could identify if you were out of stock on the web page before an order is placed .”

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Posted 8 years ago

“The colour of item was grey instead of white what was very upsetting. Postage of returning such a heavy and big object had significant cost and agrivation. On the plus side it arrived extremely well packed.”

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Posted 8 years ago

“I was not told the item was out of stock when order was accepted.”

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Posted 8 years ago

“Although this order took a little longer than expected to arrive, Barnitts kept me informed so no complaints. The order was as advertised.”

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Posted 8 years ago

“Not fitted yet”

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Posted 8 years ago

“Goods damaged and could not replace immediately. Disappointing”

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Posted 8 years ago

“Took rather a long time to arrive as out of stock and not informed”

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Posted 8 years ago

“Good selection of products at very competitive prices. Easy to use website, but I had to wait over a month for delivery of my order because two items were out of stock. I wasn't advised of this until after I'd ordered them. For that reason I have only awarded 3 stars (normal) - I don't consider waiting so long for delivery to be 'normal' but because the products themselves were excellent 2 stars (poor) would have been rather unfair. But I think Barnitts should revise their ordering and delivery processes.”

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Posted 8 years ago

“The service from Barnitts itself was fine but the product was not as described. The string to hold the ironing board cover in place was not strong enough for the job, so I had to sew some loops on it and tie it one with string myself. However I've not yet found an ironing board cover that had a decent method of fixing it to the board, so I was not surprised and was resigned to doing a bit of sewing to fix it.”

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Posted 8 years ago

“Delivery took a bit of time but item was fine when received”

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Posted 8 years ago

“The pole does NOT fit our existing 'concreted' hole. I did look to see on the web site but this info was nearly impossible to get hold of. This means I have to hunt around for some sort of insert - or dig the damn thing up - which will be a monumental task. You could argue that this is my own fault - although I will still contest that the info should be there. What is a disappointment is the height of the washing line. Its OK if you are a dwarf but otherwise very short - much shorter than my old washing line. It also feels less sturdy - although this remains to be seen if it is the case. All things considered - I would be reluctant to buy another brabantia. If you are a dwarf and like what appears to be a sub standard product just because it has the brabantia name - then Barnitts are a good company to deal with. They delivered double quick and I could not fault their service”

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Posted 8 years ago

“Unfortunately my package did not have my name on it just my house name, fortunately I was aware it would be arriving, otherwise the delivery man would have been struggling to delivery as there are several properties with similar names under the same post code.”

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Posted 8 years ago

Barnitts is rated 4.8 based on 6,091 reviews