Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Barker and Stonehouse 5 star review on 15th April 2024

537

Anonymous

Anonymous // 01/01/2019

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“Excellent service from purchase through to delivery .”

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Posted 1 year ago

“Staff at the show room were externally helpful and delivery was smooth. I love our Tetrad sofa!”

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Posted 1 year ago

“Thanks to Stephen Higgins who assisted us with choosing a new sofa - no hard sell just straight up excellent customer service.”

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Posted 1 year ago

“Very good service happy with our purchase well done”

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Posted 1 year ago

“New Mattress and bed base. Good salesperson, good price, kept updated throughout until delivery, excellent delivery experience, excellent new bed!.”

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Posted 1 year ago

“Always a pleasure to buy from them. Nice choice of well-made furniture and excellent customer service. Wish every retailer has their values.”

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Posted 1 year ago

“Bought a beautiful rug and couldn’t be happier with it. The colours compliment my lounge and the quality is exceptionally good. Could not recommend Barker and Stonehouse highly enough.”

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Posted 1 year ago

“Wardrobes arrived in the time specified. Fitters were very good.”

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Posted 1 year ago

“Barker and Stonehouse are very good, they do what they say they will do and that’s a very rare quality nowadays. Their products are of a very high standard and their staff are very knowledgeable and professional.”

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Posted 1 year ago

“Great service. Long wait but all worth it. Bought all my furniture with Barker & StoneHouse and I would buy again.”

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Posted 1 year ago

“I bought a lovely wooden stool that has such style. It arrives quickly and well intact.”

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Posted 1 year ago

“What a fantastic product! Top quality materials and very stylish. I personally wouldn’t purchase anywhere else. Delivery/fitters friendly and very helpful.”

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Posted 1 year ago

“Great service very professional staff”

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Posted 1 year ago

“Excellent Customer service in store. Prompt delivery arrived when stated. Excellent delivery guys. I love my new sofa.”

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Posted 1 year ago

“All aspects of using the website and customer services were a joy. I had messed things up with my order and they couldn't have helped more. I loved their reusable sofa packaging too.”

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Posted 1 year ago

“Quick delivery and great products. Very happy!”

Barker and Stonehouse 5 star review on 23rd March 2023

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Posted 1 year ago

“True to their word about when delivery will be and when the day comes, it is comes to your doorstep with an efficient and friendly crew!”

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Posted 1 year ago

“Sales support was faultless. Beautiful table and sideboard - the build quality of which was WAY above any other we'd looked at from other retailers. After-sales communications were pertinent & informative; delivery was made at a date & time agreed upon, and delivery personnel were attentive, helpful and skilled. Summary: perfect experience from start to finish.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Delivered on time. great communication from store and delivery team. Would recommend.”

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Posted 1 year ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews