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BargainMax.co.uk Reviews

4.6 Rating 9,580 Reviews
91 %
of reviewers recommend BargainMax.co.uk
Company Reviews Product Reviews
49,492
 Metrics Info
4.6
Based on 9,580 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read BargainMax.co.uk Reviews

About BargainMax.co.uk:

BargainMax is the UK's Award Winning Number one for cheap children's Toys and Games online. It sells only branded products such as Lego, Moshi Monsters, Star wars, Mattel and many more to the customer at the cheapest possible price. We are continuously improving and updating our product range, offering more efficient delivery options, effective customer service and most importantly competitive prices for branded toys and games on the web. Our aim is keep both the parent and child happy by offering a quick, easy and cheap process for purchasing as well as cool, fun and new branded toys and games for the real customers, the children.

Visit Website

Phone:

0333 999 8779

Email:

support@bargainmax.co.uk

Location:

Bargainmax Ltd, Pilkington's Site, 346 Rake Lane, Swinton
Manchester
M27 8LJ

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Zoe
Verified Reviewer
“I ordered some birthday presants for my daughter when my items were delivered one item was missing I informed customer service straight away it has now been a week and I still haven't had a response there customer service is appalling and now my daughter doesn't have one of the presants she asked for due to there neglegance”
Helpful Report
Posted 5 months ago
Hi Zoe Thank you for taking the time to leave a review. I can see my colleague Rebecca has now been in touch and managed to resolve the issue, I am sorry it took a little longer than it would normally. If there is still anything you need though please do not hesitate to get back in touch. Many thanks Bernard
Posted 5 months ago
Nermi
Unverified Reviewer
“Brilliant service, this year and last year, delivery came quick, very happy”
Helpful Report
Posted 5 months ago
Layla Nice
Unverified Reviewer
“Brillant toys cheap prices that you can’t find nowhere else my boy loves his grave digger remote control monster truck”
Helpful Report
Posted 6 months ago
Sophie
Unverified Reviewer
“I am still waiting for a reply email to many emails I’ve sent after receiving a parcel that has an item missing. I can see from other reviews that it’s more than likely because they choose evri/Hermes as their courier and they are the worst! I hope to receive a email back soon!”
Helpful Report
Posted 6 months ago
Hello Sophie, Thank you for taking the time to leave a review and I am sorry to hear about the issues you have had with delivery. Please can you make contact via support@bargainmax.co.uk and provide your order number in the subject line, and we will be happy to look into this for you. Many Thanks Dan - Bargain Max Customer Services
Posted 6 months ago
Kat
Verified Reviewer
“Ordered and had my items recieved within a week, got in touch with customer service after a glitch on the site caused my items to display as out of stock but was given an order number and confirmation immediately after this slight error, very happy with my purchases and the 10% off first order offer. Will probably be buying from here again.”
Helpful Report
Posted 6 months ago
Abby McMullen
Unverified Reviewer
“The easiest process ever. So so glad I came across this website, I have already recommended it to friends and family. I sit here doing price comparisons daily & love watching what new toys appear. Honestly such good value for money, especially for Christmas and birthdays and there is so much variety. Will never stop shopping here!”
Helpful Report
Posted 6 months ago
Jessica Laura
Unverified Reviewer
“Love love love this website. I am a mum of five and I have bad anxiety and it takes me a lot to get out of the house so coming across this website is life changing and I can relax while shopping for birthdays and Christmas. I have made three orders within a space of a couple of weeks. It's super easy to use, all age groups and delivery is super fast. Definitely give it 5☆ and 10/10”
Helpful Report
Posted 6 months ago
Sam
Verified Reviewer
“Payed for next day delivery yet my order could take another 48 hours so what did I pay extra for ?? Just hoping my items are what I expect after reading some of these reviews 🤦🏽‍♀️”
Helpful Report
Posted 7 months ago
Hi Sam Thanks for taking the time to leave a review, I am very sorry your order has not been received as yet. If you could send an email over to support@bargainmax.co.uk and put your order number in the subject line one of the team will pick this up and resolve this for you. Many thanks The Customer Service Team.
Posted 6 months ago
Anonymous
Unverified Reviewer
“Christmas presents”
Helpful Report
Posted 7 months ago
EMMA MCCONNELL
Unverified Reviewer
“I've spent £2.50 the other day, I've no confirmation or anything it's his birthday on the 15th which is this Friday, please don't ruin his 3rd birthday, it said 2-3 days delivery, I've had nothing ,I'm so.worried thank you”
Helpful Report
Posted 7 months ago
Hi Emma Thank you for taking the time to leave us a review. I understand how worrying it can be waiting to receive gifts for others. I have had a look and can see the delivery is due out today. I have also sent you an email with all the tracking information so you can keep up to date with your delivery. I hope this helps but if you need anything else please do not hesitate to get in touch. Many thanks Bernard
Posted 7 months ago
Susanne Keenan
Unverified Reviewer
“I have been trying to contact this company from Monday 4th September 2023, no one is getting back to me either from emails or calls!! They sent me one of my parcels and still 8/9 items missing!!”
Helpful Report
Posted 7 months ago
Hi Susanne Thank you for taking the time to leave a review and I am sorry to hear about the issues you have had with delivery. I can see my colleague Daniel has since responded to your last email. If you could reply to him if the information he has given is incorrect that would be fantastic. We can then look to get this resolved for you. Many thanks Bernard
Posted 7 months ago
Ahmar
Verified Reviewer
“great website and easy to purchase”
Helpful Report
Posted 7 months ago
Steven Bartlett
Verified Reviewer
“Love this company amazing toys quick delivery always quick to replys I'm really impressed I will order again”
Helpful Report
Posted 7 months ago
Julie
Unverified Reviewer
“Ordered from here with laybuy now laybuy has taken 2,payment’s still can’t see my order as they said something wrong with my email , then got a reply to say my order would be despatched still waiting !!!!!”
Helpful Report
Posted 7 months ago
Hi Julie Thank you for taking the time to leave a review and I am very sorry to hear about the issues you have had. I have just sent you an email. This should clear everything up but if you need anything else please do not hesitate to get back in touch. Many thanks Bernard
Posted 7 months ago
KATHLEEN BRENDA TOWNSEND
Unverified Reviewer
“WHO WRITES THESE REVIEWS????? ABSOULUTE RUBBISH CUSTOMER SERVICE THEY STILL OWE ME MONEY SAYING THEY HAVE NOT RECEIVED MY RETURN PROOF OF POSTAGE SENT I FOR ONE WILL NOT BE USING THEM AGAIN IT IS NOW IN THE HANDS OF MY SOLICITOR”
Helpful Report
Posted 7 months ago
Good morning Kathleen Thank you for taking the time to leave a review and I am sorry to see the issues you are having. I have now sent another message to you to try and resolve this, please do reply to that message so we can resolve this. Many thanks Bernard
Posted 7 months ago
David Kevin Parker
Unverified Reviewer
“Dont buy Lego from these as they dont box the items and stick the labels on the actual items.THEY ALSO USE EVRI to deliver by far the worst delivery company in the world.The only positive was I was offered refund (But I had to send in pictures first)”
Helpful Report
Posted 7 months ago
Good morning David Thank you for taking the time to leave a review. I am sorry that the items didn't arrive in a condition you were happy with and we have provided our warehouse team this feedback to try and improve the customer journey. I am glad though that in the end we managed to resolve this in a way you were happy with. Many thanks Bernard
Posted 7 months ago
Anonymous
Verified Reviewer
“Ordered a sandpit from here emailed to say the item is faulty. I did get a response asking for photos which I sent straight away and had no response since. I have sent numerous emails since and still getting no reply from them disgusting if you ask me when I paid for an item that's faulty and getting no reply off them”
Helpful Report
Posted 7 months ago
Good morning Thank you for taking the time to leave your review and I am very sorry to hear about the issues you have had. This doesn't sound like the level of service we would expect our customers to receive. I have now sent a reply to your latest email, which should resolve the issue. Many thanks
Posted 7 months ago
Alison Allen
Verified Reviewer
“Absolutely brilliant service, I’m so impressed and pleased I ordered from BargainMax.co.uk. I placed my order on Thursday 17/8/23 and received it Friday 18/8/23. Thank you so much BargainMax, keep up the good work and service. One very happy customer 😄👍.”
Helpful Report
Posted 8 months ago
DANIELLA CROFTS
Verified Reviewer
“I received lol playhouse last Thursday which arrived badly damaged. So disappointed as it was main present for my daughters birthday. I have sent numerous emails,filled out online form and sent messages on facebook and been blanked on all platforms. I finally received an email ok tuesday from someone called Rebecca saying could have replacement or refund . I opted for replacement but still not heard a thing back . I now have a very upset 5 year old and the house sat in box in hallway doing nothing . I paid £109.99 for this so as you can imagine I want this sorting promptly! Please can someone reply to my emails my order number is 2000907873.”
Helpful Report
Posted 8 months ago
Anonymous
Unverified Reviewer
“Have emailed u bout missing order but still no response from u ,it now b 17days and still nothing.EVRI is the delivery company but that r rubbish and not want to know they say have to go through u???item was a Barbie advent calendar £14.99 ordered on 31/07/2023.Order number 2000904232……..tracking number HOODGA0010488322.”
Helpful Report
Posted 8 months ago
Good morning Thank you for taking the time to leave a review and I am really sorry to hear about the issues you've had with your order. I have now sent a response to your email but if you have anything else we can help you with please do not hesitate to ask. Many thanks Bernard
Posted 8 months ago
BargainMax.co.uk is rated 4.6 based on 9,580 reviews
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