balloonprinting.co.uk Reviews

4.8 Rating 278 Reviews
96 %
of reviewers recommend balloonprinting.co.uk
4.8
Based on 278 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
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Anonymous
Anonymous  // 01/01/2019
I needed balloons for a store opening and balloon printing turned around the job in 2 days and delivered on time for bespoke printed 2ft balloons. Thank you!
Helpful Report
Posted 5 years ago
Hi Rachel. I must admit that the giant Latex balloons are my favorites, they just demand attention and look brilliant once they have been printed on. I'm sure that your 2ft Hillary's balloons stood out at your event. Thank you for taking the time to share your review and do come back to us if we can help you with any future events.
Posted 5 years ago
Easy to order. Arrived as expected. No complaints. Would order again. Thank you.
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Posted 5 years ago
Thank you for your 5 Star review and kind comments, please let us know if we can help you with any future events.
Posted 5 years ago
The balloons I ordered are fantastic and the printed text has also come out well. The ordering process was simple and easy and there was only a short turnaround for delivery. The staff were very helpful and quick to respond to my request and emails. Very happy and will use balloonprinting.co.uk again.
Helpful Report
Posted 5 years ago
Hi Morag, It's great to hear your comments on your recent order and your experiences with our Balloon Team, they're a great bunch of people who are truly passionate about what we do so I am really glad that it shows. Please do come back to us if we can help you again in the future and thank you for the kind review,
Posted 5 years ago
Good service from sales team No response from accounts department after payment to arrange VAT refund.
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Posted 5 years ago
We're very proud of our website and its great online ordering facility, but i'm afraid that it isn't clever enough to be able to tell if you are exempt from paying VAT for some reason (this information isn't shared to businesses by the tax office) so as a UK trading business it automatically applies VAT to all of our orders. Customers who don't pay VAT (including our many overseas customers) are very welcome to get in touch so that we can arrange a refund for them. So if this applies to you please do.
Posted 5 years ago
Fast and efficient service even though I requested at such late notice.
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Posted 5 years ago
Hi Michelle, I wont lie, turning orders around in less than 24 hours can be a real challenge but it's great to be able to support customers working to such short timescales. I'm really glad that we were able to help you. Thank you for the kind review.
Posted 5 years ago
They are brilliant. A quick, easy and cheap service! Thank you
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Posted 5 years ago
What a great review! We do best. Thank you for your comments.
Posted 5 years ago
several ballons burst on inflation and several lost their helium very quickly
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Posted 5 years ago
Hi Robbie, I am sorry to hear that you had problems when you inflated your balloons with Helium, even the best of us pop the occasional balloon which is why we always include extra balloons with our orders. I'm not sure if you are aware that the recommended 'float time' for all 10'' latex balloon is somewhere between 8-10 hours as advised by balloon manufacturers. We do offer products which you can add to your balloons to extend the 'float time' and I would be more than happy to discuss them with you for any future orders. Thank you for taking the time to share your review.
Posted 5 years ago
Great Service, and quick delivery of 100 printed balloons. Very happy. Thanks
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Posted 5 years ago
Hi Brendan, I am very glad that we were able to help. Thank you for taking the time to give us your 5 Star review.
Posted 5 years ago
Can not fault the service, speed, communication and quality of the balloons. Will most certainly recommend and use again Maria
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Posted 5 years ago
Hi Maria, your Griffin balloons looked great when we were printing them, your artwork transferred really well. It would be wonderful to work with you again, so please get in touch if we can help.
Posted 5 years ago
Balloons were ordered at short notice for a major brand client. More than acceptable amounts were either misprints or the print wasn't level. From 320 balloons we used 277. Service was good from the business, price and turnaround also very good but I think they could do with quality checking more frequently. That said, I would use them again.
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Posted 5 years ago
I am sorry to hear that you were not 100% happy with some of your balloons, they looked great in the media coverage for the store opening, We do carry out quality checks during printing and when dispatching our orders, we also include extra balloons just in case of any issues or popping during inflation 'even the best of us occasionally pop a balloon'. However I will check in with the Balloon Team today to see if any improvements can be made. Thank you for taking the time to share your review.
Posted 5 years ago
I'm really happy with the balloons, the quality is good and the turnaround was really quick. I would recommend!
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Posted 5 years ago
Hi Jessica, we understand how things can get a little crazy when you are planning an event so we do our best to help our customers with quick turnarounds. I am very glad that we were able to get your Dig Deep balloons to you so soon. Thank you so much for sharing your review, I hope we can help you again in the future.
Posted 5 years ago
I am so glad that I found you! What a brilliant service, with free proofs, no hassle alterations to artwork and a super quick turn around. Really impressed!!
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Posted 5 years ago
Hi Louise, I'm glad that you found us too! Working on corporate mail outs is one of my favorite parts of our business. Its great begin able to do everything in-house, from designing artwork, creating digital proofs, printing the balloons themselves and then inflating and decorating them before they are dispatched. I'm sure that your clients loved them. I cant wait to see what you next order will be :)
Posted 5 years ago
Great work
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Posted 5 years ago
Thank you, we love what we do and its great to hear back from our customers.
Posted 5 years ago
The instructions for using the helium had been obscured by sticking 2 boxes together and the only visible instructions which we followed were on how to dismantle which could have been dangerous
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Posted 5 years ago
I am very sorry to hear that you struggled to read the operating instructions on the box for your disposable Helium cylinders. We do often package multiple boxes together to save you having to pay twice for delivery. It might be handy to know that the operating instructions are included in your order confirmation email as well as our website just in case you need them. We are also open during normal office hours and are always happy to help if you have any queries, so please do get in touch if we can help you in future.
Posted 5 years ago
Fabulous, affordable and quick delivery as always, thank you
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Posted 5 years ago
Hi Wayne, it's great to hear that we our keeping our regular customers happy. It's always a pleasure to work with you, thank you for the great 5 Star review.
Posted 5 years ago
Thank you these balloons we're perfect
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Posted 5 years ago
Hi Janelle, It's great to hear that you are so happy with your Madame Elite balloons, I love to see the word 'Perfect' in our reviews, so thank you very much for the great feedback. I hope that we can help you again in the future.
Posted 5 years ago
We ordered 250 branded balloons at short notice. The company were great in getting our order processed quickly, however the string was missing from one of the office orders and the balloons lasted less than 24hrs with the helium we purchased from them.. disappointing.
Helpful Report
Posted 5 years ago
Hi Serina, I am really sorry to hear that you are disappointed with how long your printed balloons floated once you had filled them with Helium. I'm not sure if you are aware that the recommended 'float time' for a 10'' latex balloon is somewhere between 8-10 hours as advised by balloon manufacturers, so yours did really well if they stayed up for almost 24 hours. There are products which you can add to your balloons to extend your 'float time' and I would be more than happy to discuss them with you for any future orders. Thank you for taking the time to share your review.
Posted 5 years ago
Lovely interaction and great communication about the timing of our delivery etc. Great company and super balloons.
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Posted 5 years ago
Hi Jess. Our Balloon Team love working with lovely customers like you to create wonderful designs. Your two colour Moo Music balloons were a lot of fun to print and looked great. Thank you very much for the 5 Star review,
Posted 5 years ago
Amazin quality, fast delivery and great service .
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Posted 5 years ago
Thank you for your great feedback Marie. Our Balloon team will be very pleased to hear your kind comments about the great service they offer. I hope that we can help you again in the future.
Posted 5 years ago
Great service: speedy and fantastic communication. Offer of options were great. Changes I had to make were always dealt with professional and speed
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Posted 5 years ago
Hi Nadege, I am so pleased that we were able to help you with your London Institute balloons. Thank you for the great review, I hope we can help you again.
Posted 5 years ago
balloonprinting.co.uk is rated 4.8 based on 278 reviews