Ballicom Reviews

4.39 Rating 306 Reviews
85 %
of reviewers recommend Ballicom
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Ballicom Reviews

About Ballicom:

Ballicom.co.uk - Supplying UK trade and retail PC's, Laptops, Monitors, Software, Storage and Networks at the Best Prices

Ballicom House, 101 Lockhurst Lane
CV6 5SF Coventry
United Kingdom

02476 703100
sales@ballicom.co.uk

Visit Website

Phone:

0844 5838000

Location:

Ballicom House, 101 Lockhurst Lane, Coventry United Kingdom

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Anonymous
Anonymous  // 01/01/2019
Exceeded my expectations I had great experience
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Thank you for the positive feedback! We hope to be of service again in the future. Kind Regards, Ballicom
Easy online order with quick delivery.
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Thank you for the positive feedback! We hope to be of service again in the future. Kind Regards, Ballicom
Item as described, delivered on time, competitive pricing
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Thank you for the positive feedback! We hope to be of service again in the future. Kind Regards, Ballicom
Top drawer service at a good price and delivered well ahead of schedule - well done. Many thanks.
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Thank you for the positive feedback! We hope to be of service again in the future. Kind Regards, Ballicom
All good as always
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Thank you for the positive feedback! We hope to be of service again in the future. Kind Regards, Ballicom
Overall, I received excellent service. My order was shipped promptly once payment was sorted out. There was an issue with my payment and the staff were curtious when contacting me. However, it was odd that my order was cancelled without asking for an alternative form of payment. My biggest criticism is that your logo says "Ballicom International", yet you don't allow individuals to pay for things with international credit / debit cards. I was a little frustrated and disappointed by this. Otherwise, I was very happy the the prices and service.
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Thank you for the positive feedback! We hope to be of service again in the future. Kind Regards, Ballicom
Good kit, promptly delivered!
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Thank you for the positive feedback! We hope to be of service again in the future. Kind Regards, Ballicom
Efficient & good price
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Thank you for the positive feedback! We hope to be of service again in the future. Kind Regards, Ballicom
They had the item I wanted in stock - no-one else did. Perhaps it was discontinued. But I was glad to be able to buy it.
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Thank you for the positive feedback! We hope to be of service again in the future. Kind Regards, Ballicom
Great service, very friendly employees, smooth transaction highly recommend.
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Thank you for the positive feedback! We hope to be of service again in the future. Kind Regards, Ballicom
Very good service, next day delivery.
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Thank you for the positive feedback! We hope to be of service again in the future. Kind Regards, Ballicom
Excellent first class service and very fast delivery, good price for item purchased
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Thank you for the positive feedback! We hope to be of service again in the future. Kind Regards, Ballicom
It was very nice
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Thank you for the positive feedback! We hope to be of service again in the future. Kind Regards, Ballicom
Great price, very speedy processing and excellent comms throughout.
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Thank you for the positive feedback! We hope to be of service again in the future. Kind Regards, Ballicom
No issues whatsoever
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Thank you for the positive feedback! We hope to be of service again in the future. Kind Regards, Ballicom
Good Price and prompt delivery.
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Thank you for the positive feedback! We hope to be of service again in the future. Kind Regards, Ballicom
Extremely quick delivery, thank you!
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Thank you for the positive feedback! We hope to be of service again in the future. Kind Regards, Ballicom
Would definitely use them again
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Thank you for the positive feedback! We hope to be of service again in the future. Kind Regards, Ballicom
I bought a faulty computer from them and because they delivered to my office they don't want to do anything. If you don't want to waste your money do not buy anything from them, they will hide behind everything they can to keep your money. Please see below an email from them: Good afternoon Sebastian, Thank you for your enquiry. As your item was delivered to a company address the Consumer Right Act of 2015 doesn't apply to your order. However, you can find your terms and conditions on our website if you follow the link below to about us and then Terms and Conditions business purchase. Also we are not rejecting your return if the product is faulty. However Fujitsu will need to confirm a fault and issue an RMA if they find a fault with this computer to allow us to continue with the return. If they will not issue you with this it would imply there is no fault with the computer. Kind Regards, Ballicom Customer Service
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Hi Sebastien We are sorry to hear that you had a negative experience whilst shopping at Ballicom. After investigating this particular case and reading through all the notes made by our customer services team I have a better understanding of what seems to have happened. We have issued a replacement for you on the first occasion you contacted us to report a fault with the Fujitsu machine that you purchased. This was a direct swap issued for a reported fault, once the machine was tested by our engineers no fault was found. We then received a second request claiming an identical fault with the replacement machine which we are more than happy to deal with. If there is a fault with a replacement machine we ask for the customer to speak with Fujitsu initially to ascertain whether there is a resolution Fujitsu can provide without having to inconvenience you with the machine being returned again. After troubleshooting with Fujitsu if there is nothing they can do to resolve the matter they will issue a reference which allows you to return the goods to us for a refund or replacement. We are unable to authorise the return without this reference, this is standard practice with most manufacturers and only takes a short phone call with them to resolve. If you would like to discuss this further with our team please call us on 02476703100 and we will be more than happy to guide you through this. Kind Regards, Ballicom
PC monitor was delivered next day, even although standard delivery had been selected the previous afternoon. Thought there might have been some additional protective packing for general Royal Mail handling, but the manufacturer's (ViewSonic) packing proved adequate and everything was in as-new condition, worked correctly, etc.
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Ballicom is rated 4.39 based on 306 reviews