Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 1,893 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 1,893 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 5th April 2024

115

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick service and quality product.”

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Posted 4 months ago

Thank you Kev for your kind 5 star review of Ballantynes of Walkerburn! We are delighted to hear that your experience was positive and that you received very quick service and quality products. Please take the time to follow us on Instagram or Facebook and tag us in any photos shared.

Posted 4 months ago

“Absolutely fantastic service, arrived within 48 hours of ordering, extremely impressed”

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Posted 4 months ago

Thank you so much for your 5 star rating of Ballantynes of Walkerburn! We are so pleased to hear that you were impressed with the service you received. We appreciate your positive feedback. Please follow us on Facebook or Instagram and tag us in any photos shared.

Posted 4 months ago

“I ordered a sculpture for a colleagues retirement. Wow I'm so glad I did. Its fantastic. The detail and the engraving is perfect. I can't wait to present it to him later this year. Thank you”

Ballantynes of Walkerburn 5 star review on 27th November 2023

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Posted 4 months ago

Thank you Neil, for taking the time to give us a 5 star rating! We're thrilled to hear that the sculpture you ordered for your colleague's retirement came out just as you envisioned. We hope your colleague loves it! Please follow us on Facebook or Instagram and tag us in any photos shared.

Posted 4 months ago

“Top quality items along with an excellent service! Good safe and fast shipping. New orders following soon.”

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Posted 5 months ago

Thank you Maarten for your 5 star rating of Ballantynes of Walkerburn! We are so glad that you received top quality items along with an excellent service! Your positive words are greatly appreciated. We look forward to your new orders in the near future. Please look for us on Facebook or Instagram and tag us in any photos you post.

Posted 5 months ago

“A beautifully crafted gift that looks great. Wonderful service fast delivery the kind of service you don't get very often these days. It was a pleasure doing business with you.”

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Posted 5 months ago

Thank you very much Peter for your wonderful 5 star rating of Ballantynes of Walkerburn! We are so delighted that our product made a great impression, and that you experienced such wonderful customer service. We really appreciate your kind words and we are proud to be able to offer a beautifully crafted gift with fast delivery and superior service. We hope you had a pleasant experience doing business with us! Please look for us on Facebook or Instagram and tag us in any photos you post.

Posted 5 months ago

“An excellent service. A lovely finish to a beautiful piece which was bespoke to our request. Item arrived in good time. The changes suggested by Ballantynes were amazing and my son loved it! Would recommend!”

Ballantynes of Walkerburn 5 star review on 21st November 2023

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Posted 5 months ago

Thank you, Simon, for your 5 star rating of Ballantynes of Walkerburn! We are delighted to hear that you enjoyed your bespoke experience with us and that your son's item was exactly what he wanted. Congratulations to your son on passing P Coy. Thank you for your recommendation and we look forward to working with you again in the future.

Posted 4 months ago

“I ordered an engraved glass tankard for my Nephew's 18th birthday. Despite the tight time frame Ballantynes ensured my order was quickly processed and dispatched. When it arrived I was very pleased with the quality of the product as well as the engraving itself. Their communication throughout the ordering process was first class and I would not hesitate to order from them again. Many thanks.”

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Posted 5 months ago

Thank you so much for your 5 star rating, Mark! It made us very happy to hear that you were so pleased with the quality of the engraved glass tankard that you ordered for your nephew's 18th birthday. We truly appreciate your loyalty and are glad that we managed to meet your tight time frame. We hope to have you as a customer again in the future! Please look for us on Facebook or Instagram and tag us in any photos you post.

Posted 5 months ago

“Was lucky to locate this item. When I received it I was pleasantly surprised on the quality of the product. It was better then expected.”

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Posted 5 months ago

Thank you Ronald for your wonderful 5 star rating of Ballantynes of Walkerburn! We are understandably delighted that you were happy with your purchase. It's great to hear it exceeded your expectations. We appreciate your feedback and support! Please look for us on Facebook or Instagram and tag us in any photos you post.

Posted 5 months ago

“Thanks Ballantynes. My Jimmy is a really good replacement for the original that I was presented with as an Apprentice Tradesman but sadly stolen. Delivered in quick time and well packed.”

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Posted 5 months ago

Thank you, Ronald, for your 5-star rating of Ballantynes of Walkerburn! We are so pleased to hear that you are happy with your replacement Jimmy and that it was delivered quickly and safely. We appreciate your kind words and are delighted to hear that Ballantynes of Walkerburn could be of help. Thanks again! Please look for us on Facebook or Instagram and tag us in any photos you post.

Posted 5 months ago

“Product was well packaged. Quick delivery. Product really well made and looked really good. Happy customer👍”

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Posted 5 months ago

Thank you for the 5 star rating of Ballantynes of Walkerburn! We are so pleased to hear that the product was well packaged, had a quick delivery, and was extremely well made and looked really good. We are thrilled that you are a happy customer, and hope you shop with us again soon. Please look for us on Facebook or Instagram and tag us in any photos you post.

Posted 5 months ago

“Very satisfied with my item extremely well packaged and fast delivery”

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Posted 5 months ago

“They were a pleasure to deal with If I had an issue it got a prompt reply and the units I received were well packed I would highly recommend them”

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Posted 5 months ago

“I was very impressed with Ballantyne, not only was the craftsmanship to an excellent standard but they process my order in short order and packaged it up extremely well. Outstanding work and I wholeheartedly recommend buying their products Major Michael Spicer Royal New Zealand Engineers”

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Posted 5 months ago

Thank you so much for your kind words! We strive to provide excellent craftsmanship with our products here at Ballantynes of Walkerburn, and we are delighted to know that you were so pleased with the speed of your order and the quality of the packaging. We certainly appreciate your recommendation as well! Thank you for your 5 star rating - we are so glad that you had a great experience! Please look for us on Facebook or Instagram and tag us in any photos you post.

Posted 5 months ago

“Thank you so much”

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Posted 5 months ago

“very quick delivery. Beautiful statue of Jimmy. Better than I could have hoped for. Thank you.”

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Posted 5 months ago

“From order to delivery it was a seemless exercise, the Ballllantynes team ensure every detail of the order was correct with advising on other ideas to ensure the gift was extra special.”

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Posted 5 months ago

“it's ideal item for presentation.”

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Posted 5 months ago

“I have used Ballantynes of Walkerburn for a number of years to get retirement gifts for fire service colleagues. Every occasion has been dealt with quickly and the standard of finished items is always very high. The last time I ordered a crystal decanter and glasses engraved with our fire service badge was all completed within a week. From online order to delivery. The delivered items come well protected in special wrapping. First class company. May they continue to trade for many years to come. Thanks AL HIAL Airports”

Ballantynes of Walkerburn 5 star review on 8th November 2023

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Posted 5 months ago

Thank you Andrew for taking the time to share your wonderful review of Ballantynes of Walkerburn. We appreciate your loyalty and are so glad that you are consistently happy with the products and services that we offer. We thank you for your kind words and are grateful to be able to serve you for many years to come. Please look for us on Facebook or Instagram and tag us in any photos you post.

Posted 5 months ago

“As always, the service and products are simply "First Class"”

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Posted 5 months ago

“Extremely pleased with the engraved hip flask. I've bought this item before as it makes a great leaving gift, especially as it can be personalised. It took less than 4 days from placing the initial order to reciving the item. The engraving was crisp and well executed and the parcel was well packed ensuring that it arrived safely. The flask comes in a neat little box that sets it off nicely, making it look far more expensive than it is. I have purchased numerous items from Ballantynes in the past and their level of customer service and attention to detail has always been spot on. I highly recommend their products and services.”

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Posted 5 months ago

Thank you Chris for your 5-star rating of Ballantynes of Walkerburn! We're glad you're extremely pleased with the engraved hip flask and appreciate your loyalty in coming back to us for similar items in the past. It's fantastic to hear that the engraving was well-executed, and that you think it looks far more expensive than it is. We really appreciate your kind feedback. Please look for us on Facebook or Instagram and tag us in any photos you post.

Posted 5 months ago

Ballantynes of Walkerburn is rated 4.9 based on 1,893 reviews