Bags ETC Reviews

4.75 Rating 4 Reviews
100% of reviewers recommend Bags ETC

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4 reviews
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Brian
I bought two matching suitcases (IT luggage) in Aug 2016 from Bags etc. at a great price .I recently had a problem with my on board case - one of the wheels seized up and would not turn freely. I could see no obvious reason for this, there didn't seem to be anything caught in it. The company have been so prompt and attentive at dealing with withy my complaint. Having initially sent a replacement wheel that was the wrong type, today I received a matching pair of back wheels which I was able to fit myself returning my case to full mobility, and all within ten days of contacting them. This is a model of customer service that I would like to see from all companies. Well done Bags etc - you are assured of my future patronage.

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"I bought two matching suitcases (IT luggage) in Aug 2016 from Bags etc. at a great price .I recently had a problem with my on board case - one of the wheels seized up and would not turn freely. I could see no obvious reason for this, there didn't seem to be anything caught in it. The company have been so prompt and attentive at dealing with withy my complaint. Having initially sent a replacement wheel that was the wrong type, today I received a matching pair of back wheels which I was able to fit myself returning my case to full mobility, and all within ten days of contacting them. This is a model of customer service that I would like to see from all companies. Well done Bags etc - you are assured of my future patronage."
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Posted 1 month ago
Tim Haq
"great suitcases at fantastic prices and super fast delivery what more could you ask for"
Helpful Report
Posted 5 months ago
Anonymous
"As described, arrived on time and kept informed each step of the way."
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Posted 5 months ago
Sophie
"Got a perfect suitcase that met my weird traveling needs and got two handbags for £10!"
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Posted 8 months ago
Bags ETC is rated 4.75 based on 4 reviews