MBC Promotions Ltd Reviews

Name: MBC Promotions Ltd
Address: Unit 4-5 Silver End Business Park, Brettell Lane, Brierley Hill, DY5 3LG, Brierley Hill
Rating: 4.90

4.9 Rating 3,339 Reviews

99 %

of reviewers recommend MBC Promotions Ltd

Company Reviews

Metrics

Info

4.9

Based on 3,339 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About MBC Promotions Ltd:

Specialist suppliers of metal and cloth badges, keyrings, medals, labels etc.
Scout and Guide products at www.neckersandbadges.com
Promotional merchandise at epik.co.uk

Visit Website

Phone:

0138474500

Email:

sales@badges.org.uk

Location:

Unit 4-5 Silver End Business Park, Brettell Lane, Brierley Hill, DY5 3LG
Brierley Hill
DY5 3LG

MBC Promotions Ltd 5 star review on 29th March 2024

206

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good Quality Products”

Helpful Report

Posted 1 year ago

“Good quality neckers and outstanding response times from customer service. Supply chain problem was our primary issue causing a long delay between our ordering and receiving the neckers.”

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Posted 1 year ago

“Have never had a problem with MBC before and will use again. Unfortunately there were unexpected delays this time but understandable reasoning. The delivery service with DPD was very disappointing though. They stated the parcel had been left with a named neighbour, at a certain house number, and sent me a photo of the house. Unfortunately, there are no neighbours with that name, no house number of that number of my street and the photo was not of a house in the local area. Tracking down my parcel has been very time-consuming and frustrating, and if this is how the service is going to be, I may look at going elsewhere”

Helpful Report

Posted 1 year ago

Hi Mary. We are so sorry to hear about the hassle you've experienced in getting hold of your parcel. We do offer alternative courier services, so we are happy if in future you would prefer we did not use DPD on your orders.

Posted 1 year ago

“Good quality products, kept us up-to date when they products were delayed”

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Posted 1 year ago

“Pleasant staff; good service”

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Posted 1 year ago

“Disappointed with turnaround time for my order for Group neckers. I appreciate that the main issue was outside their control but it is time to start sourcing materials from the UK or at least closer to home!”

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Posted 1 year ago

“Not easy finding the required finish, but overall, very satisfactory. Good communication regarding production and delivery schedule.”

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Posted 1 year ago

“Shame your website wasn’t higher on my Google search! But found you eventually, you had the product we were looking for in stock which was great, easy to order, dispatch took a bit longer than expected but when I sent an email to follow this up I got a reply same day with a dispatch email so that was great. Product arrived well packaged- overall happy. Thanks!”

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Posted 1 year ago

“Efficient and helpful, thank you for our badges”

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Posted 2 years ago

“Our motorcycle club has been dealing with MBC for well over ten years, and apart from one very minor "communitaction problem", which was easily sorted, we have had excellent service. Here's to hoping for the next ten years.”

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Posted 2 years ago

“MBC seems to be very well structured. Responsibilities are shared efficiently among the different member staff. I'm pleased in the way they dealt with my order.”

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Posted 2 years ago

“Received intact after several weeks. A good colour match.”

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Posted 2 years ago

“Excellent product as usual, but took longer to supply than usual due to increased demand. Very good service apart from that.”

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Posted 2 years ago

“Good communication and customer service, order was delayed however I was kept up to date.”

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Posted 2 years ago

“The product is good. What was frustrating was that the product - neckers, took so long to arrive. The website advised plain neckers dispatched within days if a plain design (which ours were). They took nearly a month to come. The reason given was supply issues.”

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Posted 2 years ago

“Took longer than expected for the necker order to arrive but the colours were correct and at a reasonable price so will be ordering again.”

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Posted 2 years ago

“At first I had trouble with the website which delayed the order being placed. Overall the service was good, the product as expected and punctual to stated delivery date.”

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Posted 2 years ago

“Neckers arrived as order in a reasonable time and close to the estimated date.”

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Posted 2 years ago

“Excellent quality, great service”

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Posted 2 years ago

“Ordering form this company is easy no problems Always kept up to date with my order.”

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Posted 2 years ago

MBC Promotions Ltd is rated 4.9 based on 3,339 reviews