“Beware of others that look and say the same,I've had Back2You for years and last December decided to get another one looks the same and was cheaper so paid for a year's subscription and bought one,when it runs out in December this year I'm going to pay the extra and get another Back2You I've had nearly a year of regretting not doing this”
“Back2You is not cheap to buy, but it works well and seems to be cheap to run.
I bought the version with a giffgaff SIM pre-installed, which arrived with everything it needed to get it up and running. Activating the SIM, linking it to my phone and setting up the tracking I wanted was very simple, as is watching the tracker through the web connection.
Fitted to the bike, it looks like a slightly bulky motion-activated light. It would be hard to tell without looking more closely that it was a GPS enabled device.
I have currently set it up to trigger when it moves at over 45kph, which happens fairly regularly as it's on my son's bike and my wife gives him a lift part-way to school. It records these diligently, and also lets me know when the battery is running low, which happens about once every 3 weeks.
Overall, it does exactly what it promises to do, and gives me confidence that we would be able to recover a bike if it were stolen.”
Thank you so much for such a lovely review, great to hear your feedback and we really appreciate you taking the time to write it.
Please let us know if we can ever be of assistance!
“The self contained GPS tracker arrived within two days of ordering with a prepaid SIM card. I had to ring for advice and the person I spoke to was more than helpful. He set the admin numbers for me and turned on the device. The whole process was quick and easy. There was no wait to be connected or a constant engaged tone. Very pleased with the standard of customer service.”
“I wound definitely reccomend this company. I've been dealing with Jake who gave me all the advice i needed and asked for. He explained everything in full detail to me. If you're after a tracker this is the company to use!”
Thanks for the lovely review it means so much to us, I am sorry how you feel about the new tracker we release. I totally understand what you mean however and if you would like to swap your unit for the newer one we just released that is absolutely no problem at all :) Just get in touch with us and we will make it happen.
Thanks very much.
“I am using my GPS for my caravan, so not making full use of the software, but would have welcomed a copy of the better instructions I needed to get it all started and understand all the elements I needed to set up. I have had to make phone calls instead and I still think I have set some things up wrongly. Whilst I know I can get in touch at any time, perhaps a call to help set up would be an extra service to new customers.”
“Would highly recommend this company. Brilliant customer service. Ordered over the phone and was advised which one to get and it arrived the next day. I installed it in minutes and highly delighted. Thank you”
“Most sympathitic with the problem of my tracker, having lost it (the battery was flat).
The company was good enough not only to believe my story but also supplied a replacement without charge. EXCELLENT SERVICE. Many, many thanks.”
“We've been with Back2You for years now, as a not for profit organsiation cost is very important to us, but we found this company to be the most affordable. Superb customer service and Jake in particular will always help us if we have any queries, or want to be able to use data for the tracking. It has saved us so much time by being able to see where drivers are, economise routes etc. Really pleased with the service, company and product.”
Thank you ever so much for your absolutely wonderful review! We really do try our best and to read reviews like this makes it all worth while.
If you ever need anything at all please do not hesitate to contact us on 0800 009 6366 or email@example.com