“Amazing customer service!! I accidentally ordered the wrong colour ball pit for my son and they sent me out a new cover in the colour I wanted free of charge and all before Christmas. So glad we bought from here!”
“The product is good.
However , the company itself did not fill up to my expectations.
I ordered it trusting that the delivery would get here 48 hours after as it sais on the webpage.
After three days I did not get any news from any status of the delivery so I wrote to them ( twice ) and never got a reply.”
“Really disappointed. Ordered for a clients party/christening gift and it took over 6 working days to arrive... it didn’t arrive in time even though it stated it would take two working days to get here.
I’m a new business and basically felt so obligated that I’d let her down her as her 2 year old had nothing to play with ~ I ended up doing it for free. So not only have I lost out on money, she will probably not be recommending me anytime soon!
Website needs to be updated if stock isn’t in warehouse.”
“The ball pit was sent in a box much to small for the item, it arrived bent out of shape and no matter how i try i cannot get it into shape therefore the bottom doesnt fit correctly and looks very poor quality instead of the impressive looking ball pit in the illustration, i was embarrassed to give it as a gift”