“Ordered baby boots,we’re not the quality I expected so I have returned them but had to pay to return them as no returns slip,the boots didn’t fit either.I have requested a refund”
Posted 2 weeks ago
We are sorry to hear you weren't happy with the boots you purchased . We have a Returns Portal on our website where you can print your Returns Label attach it on the parcel and send the parcel back if you happen to be unhappy with your order .
It is quite visible at the bottom of our website on the ''Customer Hub'' Section .
We also do have all our contact information such as email , phone number and Facebook live chat fully visible on our website so that customers can contact us to enquire about anything .
Had you contacted us before shipping the parcel we would be more than happy to help you return the item using our labels . Please do feel free to contact us in the future if you have any other issues
BABY ICONIC STUDIO