Babol Ltd Reviews

Name: Babol Ltd
Address: 11 Nunnery Park, Nunnery Way, Worcester, Worcestershire
Rating: 4.72

4.7 Rating 3,822 Reviews

93 %

of reviewers recommend Babol Ltd

Company Reviews

Metrics

Info

4.7

Based on 3,822 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Babol Ltd:

Babol are an online retailer that has been trading online across multiple websites since 2010.

Visit Website

Phone:

01905 677555

Email:

info@babol.co.uk

Location:

11 Nunnery Park, Nunnery Way, Worcester
Worcestershire
WR4 0SX

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Babol Ltd 5 star review on 21st March 2024

251

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been a week and the item has not yet arrived. It has to travel less than 10 miles from Worcester to Kidderminster. Would not use again.”

Helpful Report

Posted 2 years ago

“Product failed to work, so I binned it. Wast of money and not cheap!”

Helpful Report

Posted 2 years ago

“We were not made aware of a custom charges on delivery at checkout. Made item way too expensive . Not inpressed”

Helpful Report

Posted 2 years ago

I am sorry to hear you have experienced an issue with the delivery of your order. Based on the value of your order you should not have incurred any customs charges, I would recommend contacting the delivery partner to check the charges issued. If you require any further assistance please do not hesitate to contact us at enquiries@babol.co.uk. The Babol Team

Posted 2 years ago

“I bought what I thought for over £20 was a complete phone holder for my car. I then had to add shipping costs at check out. I waited several days for delivery and eagerly installed the bracket only to discover that it was incomplete ie no holding system. I contacted Brodit and explained the problem only to be told I needed to purchase ‘part two’ , again well over £20. + shipping.”

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Posted 2 years ago

“This is the second time I have been asked to write a review on a product that was not fit for purpose, while my request for an exchange is ignored . Good quality product , awful customer service”

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Posted 2 years ago

I was sorry to read your review about your latest purchase on brodit.co.uk Could you please get in touch with us by emailing info@babol.co.uk advising of the situation, as we have not received an email regarding your order. Many Thanks, Rachel Customer Services.

Posted 2 years ago

“Unfortunately I ordered the central console bracket and holder for my BMW Z4 (2009) but after fitting I am not able to select reverse gear . I have contacted Brodit to ask if I am able to exchange the central bracket for the dash one . The quality of the products are very good so I hope to resolve completely satisfied”

Helpful Report

Posted 2 years ago

“Bought Mobile phone holder for my phone for nearly £20 only to find when it arrived it was only a part and I was informed I needed a further part to actually hold my phone to make it complete. I feel I have been mislead, bought a complete phone holder from Amazon for a lot less.”

Helpful Report

Posted 2 years ago

“This is the very first Brodit mount I’ve had trouble with (and I’ve bought these mounts a number of times for different vehicles, usuallly first class). . Bought this for a Land Rover and it’s fallen off a number of times at the most in opportune moments (in fact one point nearly caused an accident as I was negotiating a roundabout). Delivery service was excellent, a shame the product isn’t fit for purpose.”

Helpful Report

Posted 2 years ago

I am sorry to hear you are experiencing an issue with your purchase. Please do get in touch with our customer services on 01905 677555 or info@babol.co.uk to discuss further.

Posted 2 years ago

“Not about Brodie as such. I have used your products before so returned for my latest vehicle. Very poor fit, phone when on mount does not actually look towards the driver at all. Have not used it hopefully I can return as not suitable.”

Helpful Report

Posted 2 years ago

I am sorry to hear you are experiencing an issue with your purchase. Please do get in touch with our customer services on 01905 677555 or info@babol.co.uk to discuss further.

Posted 2 years ago

“I recently purchased the Brodit clip and Holder for my Saab 9-3 and although it all fits as it should, it blocks the gear stick. Therefore you are unable to put the Car in to reverse when the clip and holder are in the allocated space. Very disappointed, I assumed this would be accounted for, especially with the cost of the product.”

Helpful Report

Posted 2 years ago

I am sorry to hear you are experiencing an issue with your purchase. Please do get in touch with our customer services on 01905 677555 or info@babol.co.uk to discuss further.

Posted 2 years ago

“ProClip Center mount for Ford Focus 19-21 Does not fit securely into the air vent housing as over time it pushes the piece of plastic at the top of the vent upwards and permanently damages it.”

Helpful Report

Posted 2 years ago

I am sorry to hear you are experiencing an issue with your purchase. Please do get in touch with our customer services on 01905 677555 or info@babol.co.uk to discuss further.

Posted 2 years ago

“I have to say I just couldn’t get the Brodit product to fit my Transit Custom without breaking, despite having been sent a replacement same issues still exist However the company that sell this product are 1st class and extremely helpful!”

Helpful Report

Posted 2 years ago

“I have not received the product”

Helpful Report

Posted 3 years ago

I am sorry your order has not been received. It appears that an attempt has been made to deliver your item but was unsuccessful, could you please contact the local courier in your country using the details left by the carrier. If you are unsuccessful please contact us at info@babol.co.uk

Posted 3 years ago

“Haven’t received it yet. Still waiting delivery indicator would be good”

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Posted 3 years ago

“The brodit product well made and good quality 5 stars for that. But when i put the proclip center mount then passive holder in my vauxhall insignia 2019, I can only place it in one position but really close to my indicator stalk still can operate it just. Do they even measure the dashboard overhang or even set it up in vauxhall to make sure that they is room for indicator stalk can operate properly. Because of this 1 star out of 5 stars if they took maybe 2cm-3cm off center mount goes under the overhang then make sure that they is enough room between stalk and passive holder then it could been 5 stars.”

Helpful Report

Posted 3 years ago

Thank you for raising this and I hope that the alternative ProClip you were sent is working for you. The centre mount you had trouble with has now been made obsolete. Many Thanks, Customer Services

Posted 3 years ago

“My order took ages to arrive and when it did finally arrive and it was fitted i keep getting messages saying there is fluid in the lightning connector and charging is not available. What is the point in me ordering this item if it isn't fit for purpose!! Not Happy”

Helpful Report

Posted 3 years ago

I am sorry for the delay with despatching your order, all orders placed over the Christmas period that were out of stock were held at the border when entering the UK early in the New Year. Could you please contact our customer services on 01905 677555 or email info@babol.co.uk to discuss the issues you are having. Kind Regards, Customer Services

Posted 3 years ago

“I have a 2013 Mazda 2 but the brodit mount doesn't fit. The dashboard looks different from the images shown on website.”

Helpful Report

Posted 3 years ago

I am sorry this hasn't worked out for you. Occasionally, and for various reasons a dashboard can be different. Please send an image of your dashboard to our customer services to info@babol.co.uk and we will help you find a compatible product. Many Thanks.

Posted 3 years ago

“Does not fit car correctly Pushes air vent out. Would not buy again. BMW X1 E84.”

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Posted 3 years ago

“Unfortunately the bracket did not fit properly only holding on one side. Due to its length the phone vibrates as the vehicle moves. Not very happy with it at all. Will probably look for an alternative. I’ve always bought Brodit products and never had a problem as they usually had the item that met my needs.”

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Posted 3 years ago

“Unfortunately I have not received the goods.”

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Posted 3 years ago

Babol Ltd is rated 4.7 based on 3,822 reviews