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Babol Ltd Reviews

4.7 Rating 3,825 Reviews

93 %

of reviewers recommend Babol Ltd

Company Reviews

4.7

Based on 3,825 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Babol Ltd:

Babol are an online retailer that has been trading online across multiple websites since 2010.

Visit Website

Phone:

01905 677555

Email:

info@babol.co.uk

Location:

11 Nunnery Park, Nunnery Way, Worcester
Worcestershire
WR4 0SX

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Babol Ltd 5 star review on 21st March 2024

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Babol Ltd 5 star review on 27th December 2023

Babol Ltd 5 star review on 21st December 2023

251

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I usually rate the Brodit holder as the best that money can buy! Unfortunately this time it was not the case. I always loved the way it was smartly designed to tuck away and be really secure. I bought one instantly again when I changed to a c class Mercedes. The fit is awkward, looks out of place and the bracket snapped because of this. Had to return to a trusty magnetic holder which I thought was redundant. Come on Brodit! You’d think for a vehicle like Mercedes the fitment would be neat and secure 😔”

Posted 2 years ago

“Products are amazing, but the business model and the online store feels like its from the 90s, very slow delivery times and can be confusing to navigate their website. Regardless of the lack of business innovation/transformation the products are great.”

Posted 2 years ago

“Brought for the Jeep renegade. Don't find the angle great.. phone faces the back of the vehicle not at me driving . Waited forever for delivery, which was a mis-understanding on my part, but I wouldn't of ordered if I realised... Is it worth the £50 .. not in my opinion.”

Posted 2 years ago

Hi Jodie, I am sorry you are disappointed with your purchase. The tilt swivel on the back of the phone holder should direct the angle towards the driver. If not please get in touch with our customer services on 01905 677555 or info@babol.co.uk

Posted 2 years ago

“Didn’t come with phone holder, poor desxription.”

Posted 3 years ago

“Ordered on the 28th December turned up on 21st of Jan. Had to chase to be told it was held up in customs. Should have been told directly and should not have had to chase them.”

Posted 3 years ago

Please accept our apologies for the delay.

Posted 3 years ago

“Sent the wrong clip even after ordering over the phone with my vehicle details. When requested the correct one told I need to send the wrong one back first before they send the correct one out. Asked them if they could send the correct one with pre-paid returns envelope only to be sent an email with an order number and returns slip to print off before they would consider sending the correct one out. As I have dealt with this company for many years and many many clips and Holders I will not use again once this is rectified. Quality of the clip and holder is good however customer service for a returning customer leaves an awful lot to be desired.”

Posted 3 years ago

“Bought a mount for a Ford Fiesta and was very disappointed with the fit. Due to the size and fitment it’s easily knocked by the passenger. It also fits poorly in the dash.”

Posted 3 years ago

“Orded I phone 8 plus cradle.. had it pro Fitted only to find the cradle too big for the phone ! Even with its case on. This product come highly recommended and I’m sure it would be perfect if the right size was sent out in the first place”

Posted 3 years ago

I am sorry this has not worked out for you. The holder ordered was to be used with an Otterbox Defender case and the reason this would be too large for your device. Please contact our customer services who would be happy to help you choose a compatible holder.

Posted 3 years ago

“Has the design team all retired? When I had a Descovery Sport I bought one of your centre console brackets and it was fantastic. When I changed car to the Jaguar F-pace I bought another of your centre console brackets and it was awesome. Now I have a Ford Focus Titanium-X your design team can't be bothered. Offering a bracket that clips on to the air vent whist charging premium prices. Come on guys! Fortunately for me using bracket parts from the previously mentioned vehicles and 3 hours of my time I have produced a FANTASTIC (even if I do say it myself) centre console mounting phone bracket for my Ford Focus. I went through your product range and notice with interest that most of your most recent products simply fit to the air vents. That's an easy cop out, and quite honestly for a fraction of your price anyone can a phone holder that does that from eBay. What happened to the innovative designs, and the clever solutions to mounting phones? I'd be happy to share photos of my custom made bracket if your interested, and your welcome to use the design. I look forward to your response Best Regards, Mark”

Posted 3 years ago

“This time unfortunately delivery was poor it took nearly 1 month to get the product not the 7-10 days advertised, however I must say this has previously not been the case. The product I purchased was for a Mercedes SLK and I must say it's the worst brodit bracket I've ever bought fit us poor and it is not as solid as the one in my E Class, left me very disappointed 😟”

Posted 3 years ago

“Not very happy with the brodit dashboard clip it does not stay in place and can fall off very easily.”

Posted 3 years ago

“I have not received my order”

Posted 3 years ago

Apologies for the delay with you receiving your order, we usually find Royal Mail extremely reliable and I am sorry this took a week to get to you after being despatched. I do hope you are satisfied with the products received. Kind Regards, Customer Services

Posted 3 years ago

“As of today I have not received my glasses”

Posted 3 years ago

“I'm getting a bit annoyed with having to call up and chase my delivery dates and times from websites, this is unacceptable as logistics are now so advanced that i can order an item and be told what day and estimated time of delivery to the hour via emai/text. Babol fell very short on this, there should be no reason a customer has to call up and chase for this information.”

Posted 4 years ago

Hi Kam, I am sorry you feel let down with the delivery communication received regarding your order and will consider your comments on further updates to our platform. Kind Regards, Customer Services.

Posted 4 years ago

“I got an email to say that my parcel had been delivered on Monday 2nd December. When i got home i asked my partner where it was and she said it hadn't arrived. I tried tracking it but all i got was parcel delivered at 1.30pm. Fortunately a kind local resident had it 'dropped-off' at therir house when they were out . The parcel address was theirs but with my name at the top. They managed to track me and my house by the local register.If they hadn't been as honest and diligent,i would't have recieved it. Don't know how or why it got their address mixed up with mine.You need to review you dispatch/ prosessing,so this doesn't happen to anyone else”

Posted 4 years ago

“I’ve been a regular buyer of brodit phone holders and mounts for the past 6yrs. Having bought a new car (Jaguar XE) I required a new mount. Selected the appropriate mount and once delivered fitted to car. Basically as my car is a manual the mount gets in the way when selecting reverse, even worse when the phone is in the holder, and so I have removed it. It should be stated that the mount is only suitable for automatic transmission cars. Disappointed to have to go and find another mount for my phone as I just know it won’t be the quality of a brodit but I am left with no choice.”

Posted 4 years ago

“The bracket is great, but the power supply does not fit properly. The power lead keeps falling out the back of the bracket as you drive along causing the TomTom to switch it’s self off!”

Posted 4 years ago

Hi Colin, Sorry you are having trouble, please get in contact with our customer services on 01905 677555 or info@babol.co.uk and we will be able to resolve this for you. Kind Regards, Rachel

Posted 4 years ago

“Not a very good fit and wrong instructions sent. You sent instructions for mk9 civic instead of mk10.”

Posted 4 years ago

“My wife and myself have been using these phone cradles for years, across a wide range of vehicles and mobile phones and never had any issues with ordering, delivery, ease of installation or quality. I'd gladly recommend them to anyone requiring a mobile phone cradle”

Posted 5 years ago

2 stars :-(

Posted 5 years ago

“Appears to does what it says on the tin: offers half a product, delivers half a product, gives no apparent means of finding the other half. Searched for, and bought an iPhone bracket for the car. Gives you the means to filter for phone make/model, car make/model ... then gives you just a useless bit of plastic that mounts onto the car ...great ... but no apparent means of mounting the phone to the plastic ... not so great! Have emailed to enquire "what next" but not conscious of receiving any further suggestions.”

Posted 5 years ago

Hi, sorry you are having trouble. Brodit requires 2 separate items, a vehicle specific mount called a ProClip, then a device specific holder. The holder then screws to the ProClip for a secure, perfect fit solution. Please contact our sales team Mon-Fri 0900 - 1730 on 01905 677555 and we can assist. Kind Regards, Simon

Posted 5 years ago

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Babol Ltd is rated 4.7 based on 3,825 reviews