Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Babol Ltd Reviews

4.7 Rating 3,824 Reviews

93 %

of reviewers recommend Babol Ltd

Company Reviews

4.7

Based on 3,824 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Babol Ltd:

Babol are an online retailer that has been trading online across multiple websites since 2010.

Visit Website

Phone:

01905 677555

Email:

info@babol.co.uk

Location:

11 Nunnery Park, Nunnery Way, Worcester
Worcestershire
WR4 0SX

Write Your review

Tell us how Babol Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Babol Ltd 5 star review on 21st March 2024

Babol Ltd 5 star review on 15th March 2024

Babol Ltd 5 star review on 18th January 2024

Babol Ltd 5 star review on 14th January 2024

Babol Ltd 5 star review on 14th January 2024

Babol Ltd 5 star review on 27th December 2023

Babol Ltd 5 star review on 21st December 2023

251

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got a proclip for my Ford focus st line just will not however clip into the bottom of the trim vent not a problem now the clip is broken trying to put in car I told them it’s the wrong clip for my model of focus however not interested so now wasted money over it just need a diff type to fit”

Posted 1 year ago

I am sorry to hear you are experiancing an issue with the fitment of your Proclip. Following earlier conversations I belive we have crossed reference the supplied part number to your vehicle to confrim compatibility and have requested a short video clip of the issue you are experiancing in order for our technical team to assist further, please do kindly forward it to info@babol.co.uk for investigation.

Posted 1 year ago

“No Good at all—did not arrive WHY dont you sort this out?”

Posted 1 year ago

The tracking of your order shows the parcel as being delivered within the two working day service quoted with our delivery parnter, please do kindly contact our customer service team at info@babol.co.uk where we will be able to provide you with the tracking information and a delivery photo to aid in the location of your parcel.

Posted 1 year ago

“That’s not to fit my mobile,need more things.That’s not a full fixing unit”

Posted 1 year ago

The Brodit solution consists of 2 parts and we are sorry if you did not see this at the time of ordering. Please contact our customer services on 01905 677555 where we will be able to assist you in finding the complete solution.

Posted 1 year ago

“Awful, I plugged in all the details of the car and phone and spent £20 (inc postage)on the right new holder for my mum - only for it to arrive and for me to realise it’s only a half of the puzzle. No idea how to get the other bit, and now have spent £20 and haven’t even got a complete system to hold the phone!”

Posted 1 year ago

“Asking me to submit a review? im still waiting for the product to arrive !!”

Posted 1 year ago

“I've used the Brodit phone holders in several different cars with no problems. This one is of the usual high standard but I don't think the price is acceptable. Apart from the price the delivery was considerably longer than quoted. It was only after I contacted Babot Ltd did they inform me that it would be another month before delivery. A good product spoilt by poor communication and service”

Posted 1 year ago

“Hello, I have made a purchase at August 24th. It is almost three weeks but I haven’t received my order yet! All so I haven’t received any tracking code of my parcel so I don’t have a idea where it located now.”

Posted 1 year ago

“Very helpful staff. Excellent technical support. Products are always really good. Been using them for many years.”

Posted 1 year ago

“waste of time. The clip doesn't stay attached to the dash.”

Posted 1 year ago

I am sorry to hear you are experiencing an issue with your purchase. Please do get in touch with our customer services on 01905 677555 or info@babol.co.uk to discuss further.

Posted 1 year ago

“Purchased a vehicle specific mount for an Audi R8 2014. On fitting, it was not correct for the car and ended up damaging the trim. Raised a complaint, I was told the part was incorrect for the vehicle, when I referenced the damage, I was told by the director that the part was correct and that I had fitted it incorrectly. As an engineer, I took a video of my installation and sent it to their 'expert technicians' for review. They gave me a full refund, but ignored my request to pay for the damage. Babol/Brodit is of very poor quality, and will possibly damage your car, I recommend that you avoid at all costs. See attached video of poor fitting, and attached photos of damage, part with part number and the dashboard of my car.”

Posted 1 year ago

“Ordered item didnt turn up.rang again and told would send again and still nothing”

Posted 1 year ago

I am sorry to hear you are experiencing an issue with your purchase. Please do get in touch with our customer services on 01905 677555 or info@babol.co.uk to discuss further.

Posted 1 year ago

“While the product came and was good. When I followed the instructions it broke the dash. Contacted Babol and they stated the dash must have been broken before fitting, which it wasn’t. I have fitted three of these before with no problem and Babol customer service would do nothing. Not happy with a company I praised for being good. Poor customer service.”

Posted 1 year ago

“It doesn’t stay on, it keeps falling off once the phone is attached.”

Posted 1 year ago

I am sorry to hear you are experiencing an issue with your purchase. Please do get in touch with our customer services on 01905 677555 or info@babol.co.uk to discuss further.

Posted 1 year ago

“Have ordered plenty from this company and never had a problem, until now, i ordered a phone mount for my wifes Range Rover, (NOTHING) sent 3 emails, they cant even be bothered to respond, i still havent received my mount, or any correspondence, this is last time i use this company, they have really gone down the toilet , with their customer care, i want a refund for the mount i have not received, and stop being so Rude, and answer the emails sent to you”

Posted 1 year ago

Customer Service is extremely important to us and I am sorry our email replies did not get through and the carrier failed in delivering your item.

Posted 1 year ago

“The equipment itself is fantastic and I have been using them for many years. However the customer service I got this time around was appalling. Item ordered on 26th March 2022. No further communication after the initial email confirmation of order. I emailed Babol on 6th April asking what was going on and when I would be receiving my item. I got a reply the same day to say it had been shipped on 5th April and would be out for dispatch on 12th April (why does this take a week??!!). I finally got an email on 12th April to say it had now been shipped but I received no trracking information. Item did not appear so I emailed on 15th April to ask where it was. I got a reply 4 days later on 19th April to say it had been shipped and finally giving me a parcel serial number but when I looked this up on the Royal Mail website there was no information for this tracking number. By this time I was on holiday, and as I use my phone for sat nav, which was the sole purpose for the Brodit phone holder, my teenaged son had to hold up my phone for me for the entire 2 1/2 hour journey. You can imagine how well that went down. I saw on my ring doorbell whilst on holiday that an item had been delivered and when I did finally get home (again having to use my son as phone holder) it was in my safe place. It had been delivered on 15th April. I got a reply from Babol on 19th April to say that it was still awaiting delivery! All in all an absolute shambles. I can't believe it took almost a month to get this item to me, with no tracking information and customer service having no idea where my item was as they said it was with Royal Mail awaiting delivery when it had already been delivered. But the real issue was the length of time from order to receiving the item, with no explanation for the delay from customer services. In this day and age this is unacceptable.”

Posted 1 year ago

“the holding bracket does not fit”

Posted 2 years ago

“Asking to do a review on an item that hasn’t yet turned up”

Posted 2 years ago

“I have been asked to write a review even though I still haven’t received my order”

Posted 2 years ago

“Not received my item yet??”

Posted 2 years ago

“I bought this as a replacement mount for my new phone to attach to my existing vehicle specific mount. I undid the old screws and when I tried to use them to attach the new holder they wouldn't hold as the plastic was too soft. I contacted customer services and they weren't interested in helping apart from advising me to pilot a new set of holes offset from last. I'm not buying Brodit again.”

Posted 2 years ago

«
1
2
3
4
5
»

Babol Ltd is rated 4.7 based on 3,824 reviews