Baa Baby Reviews

Name: Baa Baby
Rating: 4.87

4.9 Rating 1,016 Reviews

97 %

of reviewers recommend Baa Baby

4.9

Based on 1,016 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Baa Baby:

Baa Baby is the home of beautiful natural sheepskin and wool products for babies and toddlers.
Find us at www.baababy.co.uk

Visit Website

Phone:

01522404049

Email:

Baa@BaaBaby.co.uk

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Baa Baby 5 star review on 9th April 2024

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very fast delivery and a great product.”

Helpful Report

Posted 2 months ago

“I got a liner and a footmuff from Baa Baby. Both are amazing quality. I’ve been using the footmuff due to cold weather and it’s great. It looks really lovely but, even better, my baby absolutely loves it! He never used to be very happy in his pram but the first time I put him in with the BaaBaby footmuff he drifted off to sleep and has been so happy in his pram every time since. Absolutely worth the money. Oh and I’ve even had strangers come and ask me where I got it from! It arrived very quickly and well packaged too.”

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Posted 2 months ago

“Happy with it purchase”

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Posted 2 months ago

“Beautiful product will keep my granddaughters toes very cosy, and excellent service”

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Posted 2 months ago

“Really pleased with the buggy liner, arrived quickly and well protected”

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Posted 2 months ago

“I purchased the sheep skin for my newly born granddaughter. I was really pleased with the quality, so silky soft I didn’t know sheep skin could be so soft! I would definitely recommend Baa Baby to everyone 😊”

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Posted 2 months ago

“This is the 3rd sheepskin I have purchased from baa baby as gifts for my daughters friends when they have had babies. They are super soft and everyone has been delighted with them.”

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Posted 2 months ago

“Soft, beautiful fleece at an affordable price, so much so that I bought another one.”

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Posted 2 months ago

“Stumbled across this Baa-Rilliant company online when searching sheepskin. Bought two of each pram liners and for the cot Amazing quality and our twins love the soft warmth and feel of the sheepskin Ewe better Baa-lieve it ! These sheepskins are the best”

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Posted 2 months ago

“There was a slight mix up with the order, customer service rang me to apologise and sent out the correct item which I received next day before I had even returned the wrong item. Fantastic customer service.”

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Posted 2 months ago

“So please with product, it fits well and my little girl enjoys being in her pram again, thank you”

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Posted 2 months ago

Thankyou for placing an order with Baa Baby! We are pleased to hear you love the pram liner :)

Posted 2 months ago

“A lovely soft mini bear . superb customer service and care. Excellent postage times.”

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Posted 3 months ago

“We ordered our first set of BaaBaby items when we heard we were FINALLY going to be grandparents. We may have gone overboard. Everything has been put to good use and thoroughly enjoyed by both the parents and our granddaughter. The little sheepskin booties have been used the most. Since she is growing out of them and they have been a favorite since they can't be kicked off, we decided we should probably order them in differenct colors and sizes so she can go to the next size as she grows out of the current size. I accidently ordered 2 the same size and missed ordering the following size....definitely my fault. They will ALL look cute on her and will get used. International shipping isn't cheap, and I absolutely understand as I ship packages to my sister in another country. My only disappointment was in myself for not double checking my order before I clicked on the ORDER button. All the items we have received have been excellent quality. (A new grandma)”

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Posted 3 months ago

“Low quality product and packaging; ingot what I paid for”

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Posted 3 months ago

Dear Thorsten, Thank you for taking the time to review - we can see that you ordered a Bowron lambskin rug which is usually very well received. Having checked all our emails we can't find anything from you regarding your order and it hasn't been returned to us as unsatisfactory. We would love to know exactly what the problem is with your order, we want our customers to be 100% happy and if you don't love the lambskin please do let us know and we can perhaps talk you through some alternative choices or offer a full refund.

Posted 3 months ago

“Perfect present for my friend who has just had a baby”

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Posted 3 months ago

“Quick delivery, beautiful products. Bought one for a friend after loving mine so much”

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Posted 3 months ago

“I purchased a Sheepskin Buggy & Bugaboo™ Style Liner | Milk Shorn Hair as a gift. The recipients seemed thrilled with the gift beautifully sent in a hessian bag.”

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Posted 3 months ago

“Beautiful quality and very cosy and comforting for new baby granddaughter. Has helped her settle well.”

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Posted 3 months ago

“I loved the quality and feel of the booties. Unfortunately I had to return them as they were too narrow. My little boy has just turned 1 year and I got the size 18-24 months but they still couldn’t fit. Having Velcro fastening may have helped. I also got the slightly different booties to what I’ve ordered (I ordered sock booties but got plain booties though I didn’t mind if they fitted). Having to pay for the returns was also a shame as I ended up paying £7-8 for postage and no booties.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to review and we are so sorry that you have had an issue with the booties. We have checked and can see that you emailed to ask how to return the booties but didn’t mention any other issues. Had we known that there had been a problem we would have rectified this for you at no cost and made sure that you were completely happy. I’m sorry we weren’t able to put this right immediately for you and can help if you get in touch with our customer service. We are absolutely committed to making sure you are happy at Baa Baby

Posted 3 months ago

“Hi, you keep sending me emails about planting trees and if I like my purchase, I haven’t received it yet, I have emailed asking when it will be delivered. No reply. Hope this helps get my order. Fiona H”

Helpful Report

Posted 3 months ago

Thank you for taking the time to post a review Fiona, we are so sorry you have not received your order and were completely unaware that there was a problem, having checked all of our spam and junk mail too just to be sure we hadn't overlooked your message. The tracking was sent out when your order was despatched and we have just had a look and can see that there has been no movement of the parcel for a number of days. We have raised a query with the couriers and in the meantime have sent a replacement in the post to you. We will keep monitoring this and also the original parcel to make sure that it is received - and should you end up with two we will arrange for the return of one back to us. We'd be really grateful if you could try and resend your original email to us and double check the address for this as we want to make sure that this is an isolated incident. Our email is baa@baababy.co.uk

Posted 3 months ago

Baa Baby is rated 4.9 based on 1,016 reviews