B & S Roofing Reviews

Name: B & S Roofing
Rating: 4.91

4.9 Rating 223 Reviews

98 %

of reviewers recommend B & S Roofing

Company Reviews

Metrics

Info

4.9

Based on 223 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0115 971 7715

Email:

bsroofing@icloud.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient and polite service. Work completed soon after costs agreed, and the 10 year guarantee gives peace of mind.”

Helpful Report

Posted 2 years ago

“Having struggled to find a roofing company to come and give us a quote for a roof, we received a recommendation for B&S from one of our neighbours. After an initial site review and quotation, we organised B&S to come and do a full re-tiling of our roof. The service has been excellent from start to finish. All of the staff who were part of the job (there were six or seven on some days!) were professional and courteous. We would very happily use them again in the future for any roofing requirements and recommend them without hesitation.”

Helpful Report

Posted 2 years ago

“B&S have just replaced a 30 year old Velux window. The team were very professional and competent and also very careful as they had to negotiate a model railway layout just underneath the window. The whole replacement was completed without fuss and without damage to the railway! They came and cleared away the old window the following day. I would have no hesitation in using them again.”

Helpful Report

Posted 2 years ago

“Brilliant … we’ve just had new roof , insulation, flat roof , chimneys pointed and are very pleased with the whole job , all the lads were amazing , polite , hardworking, we would definitely recommend to anyone… from start to finish very professional and got the job done to a high standard 🤩”

Helpful Report

Posted 2 years ago

“Steve and his team have completed a number of jobs for us from a flat roof replacement and re-rendering to tile and guttering repairs. We have always found them responsive and helpful, taking the time to explain their plans and to work out solutions to any complex issues. Their work is very good and they have excellent after sales service, which really sets them apart. Would definitely recommend.”

Helpful Report

Posted 2 years ago

“Only company willing to look at our small but urgent job. Fast friendly service, job completed to excellent standard. Highly recommend”

Helpful Report

Posted 2 years ago

“Steve & his men did an excellent job,repairing our garage roof. They were punctual & polite & worked efficiently.....I was pleased I used this local company & would recommend them to anyone.”

Helpful Report

Posted 2 years ago

“A very professional service and quality work. Steve was very responsive to the few questions I had. Would certainly recommend B&S and indeed use them again.”

Helpful Report

Posted 2 years ago

“Contacted B & S Roofing for repointing work to chimney stack following recommendation from a friend. We received prompt and excellent service. All work done to a very professional high standard. No hesitation in recommending B & S to others and would definitely use their services again for any future work required.”

Helpful Report

Posted 2 years ago

“We've just had four Velux windows replaced by Steve's team as we've had ongoing leaks and issues for 15 years. From the quotation (which was very competitive) to installation Steve and his team (Colby et al) were outstanding. Would recommend without hesitation.”

Helpful Report

Posted 2 years ago

“We noticed one of our roof tiles was cracked and needed replacing. We have had some poor experiences with other roofers, but that wasn't the case with Steve and his team. After noticing the cracked tile I phoned up for a quote and an idea of when they could repair the tile. Steve was very clear and open about the cost and timelines from the start. I was informed that the team were particularly busy and that the job would be completed by the end of the month, if not sooner if someone was available to fix. I was very impressed that after only a couple of days due to a postponement they were able to fit us in. The tiler arrived setup, took photos of the damage and the work after it was completed and took all rubble away. Both Steve and the tiler were very pleasant and easy to communicate with and I was happy they were able to squeeze us in when they could! Well done team, I know who I'll be calling if we have any other roofing issues.”

Helpful Report

Posted 2 years ago

“B&S Roofing have just supplied and installed three Velux windows for us. The installation took place exactly when originally promised. The work was carried out to a very high standard by an expert installer who was friendly and efficient. Every bit of mess was cleared up and all packaging materials removed. I have absolutely no reservations in recommending B&S Roofing and we will certainly use them again if need arises.”

Helpful Report

Posted 2 years ago

“B&S Roofing came highly recommended to me and based on my own recent experience I too would highly recommend them to others. The whole process from the competitive quotation which was mainly for the replacement of fascias, soffits and guttering to completion of the work to a high standard has been great. The team were polite, very professional and efficient and answered any queries I had. I would not hesitate in using B&S Roofing for any future projects.”

Helpful Report

Posted 2 years ago

“B&S came highly recommended to us and I cannot fault them. Our quote came through within a couple of hours and there is no pressure. Nothing was too much trouble and they continued working even in pouring rain. The team were polite, friendly and very professional and the prices are very fair. They go beyond what is expected of them sorting out any problems they come across. I have no hesitation in recommending them.”

Helpful Report

Posted 2 years ago

“Great service from Steve and his team yet again. We have used them several times over the years from the smallest of tasks, repairing one slipped tile, to major works, new flat roof. Everytime works have been carried out on time, to a high standard and at a good price. Would recommend and will use again.”

Helpful Report

Posted 2 years ago

“Complete new roof, guttering and dorms window installed 3 years ago. Problem 1, back walls soaked to the point the water permeated the bricks! Causing damp to the internal wall! After repeated attempts by various employees this was eventually fixed. Late starting and inexperienced boys sent to complete a very large contract! Never good when the trying to rectify inexperience poor workmanship!! Still having major issues with water permeating brick work, HOWEVER now it’s to the front of the house! Wanting to charge for the utter incompetence of the initial installation! Overall distasteful feeling that guarantee is not worth anything!! APPARENTLY it’s now poor design !? It’s Victorian, if I employ a contractor whom specialty is roofing and guttering, should they not advise on remedial work!? Now have to pay another contractor to put it right!!!!!! Worst service I’ve ever had!”

Helpful Report

Posted 2 years ago

Hi Mr Waller Thankyou for your comments and you are perfectly within your rights to express your opinion. I feel the need to defend myself and my company in this instance because I feel this review is completely unjust. The problem you refer to on the rear property that as you say we have now resolved and indeed been thanked for by your wife for our diligence was actually caused initially by you. We fitted you new Fascias and slated the rear element of the roof and we’re then made to alter the Fascias and bring them forward so they ran in line with neighbouring property, this was not discussed at any time during the quoting stage nor was it discussed during the works until it was way too late. There was absolutely no problem with the work as we had done it with a very small step out where we met next doors property. We did this work against our wishes and advice because we now had to retrospectively fit lead under the tiles to act as a guide to bring rainwater into the guttering as it exited the bottom tile to compensate having brought all the roofline goods forward. We did not get this right first time and in fact it did take a few visits, this was not due to any inexperience or the age of any our operatives, this was because we had to do something out of the ordinary to bridge the gap caused by you insisting after all work on rear elevation was complete that we move the fascia forward and could and would have been avoided if we were notified when works were in progress that you wouldn’t accept a small step where your roofline goods met next doors as they always had. These retrospective works were done at huge financial cost to B & S Roofing and not once did we ask for any contribution. Now to the front elevation. Absolutely nothing wrong with any of the works we have carried out here and I welcome any other roofing contractors opinions on this. The design of the house is as such that approximately 30 square metres of roof fall into approximately 12 inches of guttering. We have offered to put kayflow super deep guttering on for you to better cope with water escape during heavy rainfall, again at our expense, you have turned this down because you want to retain the aesthetics of the guttering, the guttering that although we upgraded from standard sized to deep flow but still cannot cope with modern weather systems. A few issues to raise around water penetrating the bricks and the damp you are suffering on the front elevation. At the outset we quoted, at your request, to cut out approximately 150 spalled bricks on the front elevation, perished to the point that in some cases there is only half a brick remaining, far more than just blown faces! You ruled this out due to lack of available funds and said you would do it yourself at a later date. These bricks have perished so badly because water has been leaking down the bricks for many many years due to the poor design of the guttering, this is not a new problem and in any case we have offered a solution which you have turned down. In addition you insisted on doing the insulation on this project yourself again to save money. Now you have told me that the damp you are suffering is black mould, this is a ventilation/insulation problem snd is not caused by ingressing water. As aforementioned you did this element of the work. I have tried to work with you on this but on 2 planned visits we have been denied access to be able to properly assess this. I would like to point out that out of over 150 reviews only 3 to my knowledge are negative. 1 was due to poor parking of 1 of our vehicles which I profusely apologised for. 1 for a missed appointment which quite simply did not happen, when I challenged this there was no response. And then there is you. Just as you are entitled to voice your opinion, so am I. There is so very much in the media about rogue traders in our industry. I put it to readers of my reviews that occasionally there is such a thing as a rogue client. Many thanks Steve Morley B & S Roofing

Posted 2 years ago

“Thoroughly recommend - we have had excelllent work, carried out very efficiently and professionally by courteous and tidy roofers on both pitched and flat rooves, and at competitive prices. Thank you”

Helpful Report

Posted 2 years ago

“Repointing of chimney stack and new ridge tiles. Great service, answers any concerns, clean up before leaving. Competitive quote, highly recommend the service. Thanks again.”

Helpful Report

Posted 3 years ago

“It's now the second time I've used B&S Roofing (following a recommendation from a friend) and I wouldn't go anywhere else. Steve responds to your calls promptly, turns up when he says he will and his team are fantastic, tidy and polite. All work carried out has been first class. Last year he replaced my guttering and fascia boards, plus fitted a skylight velux window and this year he responded quickly to a leaking roof with new lead work, repairs to a chimney and replacemnet of old tiles. I'd highly recommend this company.”

Helpful Report

Posted 3 years ago

“These guys were brilliant. So nice, polite and professional, communication was excellent when arranging for the work to be completed and you can tell they are really trust worthy people. I am already recommending them to people I know.”

Helpful Report

Posted 3 years ago

B & S Roofing is rated 4.9 based on 223 reviews