Aztec Diamond Reviews

Name: Aztec Diamond
Address: Unit 39, Number One Industrial Estate, Consett, Unit 39, Number One Industrial Estate, Consett, County Durham
Rating: 4.69

4.7 Rating 4,103 Reviews

93 %

of reviewers recommend Aztec Diamond

4.7

Based on 4,103 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Aztec Diamond 5 star review on 7th February 2022

Laura Benson

Aztec Diamond 5 star review on 16th September 2021

Tia Wiser

Hailey Bertrand-Sluman

Aztec Diamond 5 star review on 10th September 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sizes come up very small and don’t accommodate for people with actual boobs. However the product quality of good just poor sizing”

Helpful Report

Posted 4 years ago

Hi, thank you for your feedback. So sorry that you were unhappy with our sizing, we will definitely pass along your feedback to our design team. If you need any advice or assistance regarding sizing or anything else, please do not hesitate to contact us - we will be more than happy to help. We also have a sizing chart available online for customers to refer to as a guide. Thank you again, ADE x

Posted 4 years ago

“Very expensive and quality does not reflect price I paid.”

Helpful Report

Posted 4 years ago

Hi, thank you for your feedback. We would hate anyone to be unhappy with any of our products, so please don't hesitate to contact our customer service team on info@aztecdiamondequestrian.com and they will be willing to assist you. Thank you, ADE x

Posted 4 years ago

“Snygga kläder, bra kvalitet, små i storlekar. Är normal S men borde ha tagit M på alla överdelar.”

Helpful Report

Posted 4 years ago

“Love the bran looks so nice , only thing is I bought some socks and within the first couple of times wearing them they already have worn at the heels and soon will have a hole”

Helpful Report

Posted 4 years ago

Hi Ellen, thank you for taking the time to leave feedback. If you would like to discuss this further our customer service team would be more than happy to help. Our email address is - info@aztecdiamondequestrian.com Thank you ADE x

Posted 4 years ago

“Please provide size chart with detailed measurements in cm or inch”

Helpful Report

Posted 4 years ago

Hi Marah, We do have a full sizing guide with measurements on our website, I am so sorry you missed this. https://aztecdiamondequestrian.com/pages/s-i-z-i-n-g-g-u-i-d-e

Posted 4 years ago

“Standard shipping is very expensive”

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Posted 4 years ago

“The website is very easy to use, and the product I bought, leggings, I am quite happy with, however they are rather see trough even in darker colours, which when riding and being in the yard is something one doesn't want to worry about.”

Helpful Report

Posted 4 years ago

“The delivery was very good and fast but the clothes loose their print after 1 time washing it.”

Helpful Report

Posted 4 years ago

Hi Celina, thank you for taking the time to leave feedback. The clothes should definately not be loosing their print like this. If you would like to discuss this further, please email our customer service team and we will be more than happy to assist you. Our email is - info@aztecdiamondequestrian.com Thank you ADE x

Posted 4 years ago

“I really like the feel of their clothes, I bought a quarter zip, show shirt, and a pair of breeches. The show shirt and breeches need to be exchanged; I bought the wrong size. The quarter zip felt great, super comfy and kept me cool... BUT I have plying under the arms after just one ride:/ That disappointed me a lot...”

Helpful Report

Posted 4 years ago

Hi Hannah, thank you for taking the time to leave us a review! So sorry to hear you have a problem with the hoodie plying. This should not be happening, please get in touch with our team and we will definitely help you with this! - info@aztecdiamondequestrian.com Thank you! x

Posted 4 years ago

Hi Hannah, thank you for taking the time to leave feedback. The hoodie should not be plying like described. If you wold like to discuss this further please contact our customer services team at info@aztecdiamondequestrian.com we will be more than happy to help you. Thank you, ADE x

Posted 4 years ago

“the elastic band at the top of the leggings twists”

Helpful Report

Posted 4 years ago

Hi! So sorry to hear you are having a problem with the waistband of the leggings twisting. If you would like to email us at info@aztecdiamondequestrian.com - we would be happy to help. Thank you ADE x

Posted 4 years ago

“Medium was like a size 12 which in my opinion is not a medium. The leggings were quite thin and when I went to jump in them they were to slippery to even canter in them and they are pretty see through aswell”

Helpful Report

Posted 4 years ago

Hi, sorry to hear that you are unhappy with the quality of our leggings. If you would like to contact us to discuss this further we will be more than happy to help. Our email address is - info@aztecdiamondequestrian.com In our leggings the medium is classed as size 10 to 12, we have a full sizing guide available online. Thank you for your feedback. ADE x

Posted 4 years ago

“Decent company with quality clothing except for a few. Shirts and tops are fine, haven’t had a problem with them. Breeches and leggings are a massive problem. Leggings rip after a couple uses and the phone pocket doesn’t keep the phone secure that’s for sure. Breeches’ buttons easily rip off even before riding in them and what’s the point of having an area for the belt when the front of the belt does nothing to keep the breeches up? I have had multiple faulty items from ADE and I won’t be purchasing from them again. Seems like ADE only sees their products as a fashion brand and not a brand that needs to make clothes which will withstand the equine industry. I also believe that ADE needs to promote ‘plus size’ or at least share photos of customers who are above the average weight wearing their clothes. All I see are skinny people with the right curves and I feel like it promotes that only ‘skinny people with the right curves’ can wear ADE. Kind regards, Chloe.”

Helpful Report

Posted 4 years ago

“My children like the clothing but I am concerned that more recent images of your models are looking more like lingerie models wearing clothing showing too much cleavage and large bottoms. I am not personally offended as an adult by such images but you do reach out to teenagers and even younger children. In my view this has weakened your brand image and possibly prompting us to look elsewhere for very similar clothing. Please stick to horsey pictures and that's what you are all about isn't it? thank you Jane”

Helpful Report

Posted 4 years ago

“I don’t like so much the tissue inside the breeches And I don’t like so much how it looks like behind But for the rest it fits really nice !”

Helpful Report

Posted 4 years ago

“The clothes are stylish and comfortable but the material on the leggings is very thin and not put together very well the seams come apart very easily I’ve had to patch mine up multiple times not having worn it very often at all !!!”

Helpful Report

Posted 4 years ago

“I really love my baselayers but I am not a fan of the leggings I feel they are bad quality for such a high price, the breeches although I have not tried them are quite expensive therefore inaccessible for many customers, I also feel you should support smaller instagram accounts (mine for example) or provide a valid reason for not doing so and then gifting products to larger accounts two days after. Xxx”

Helpful Report

Posted 4 years ago

“I absolutely love your design and the comfort of the clothing. But since you changed the base layer tops design in the zip neck I have found them to be far to tight and they pull on the neck. Please bring back the old design as they were amazing and so elegant in the collor!”

Helpful Report

Posted 4 years ago

“The riding leggings need to have clear sizes and they are just way too thin and see through”

Helpful Report

Posted 4 years ago

“Fantastic quick & efficient service as always. A little disappointed with the leggings as you can see through them. Definitely not as good quality as my previous pair”

Helpful Report

Posted 4 years ago

“Very good products which I purchase for my daughter but was shocked to see them being worn by a model in a cosmetic surgery advert!!! Will rethink using now as as this isn’t the message I want to be sending my daughter about body image.”

Helpful Report

Posted 4 years ago

Hi Paul, Thank you for taking the time to leave us a review. We are aware of the advert you are referring to, but Please understand this product was NOT gifted/endorsed by Aztec Diamond. We actually found out the lovely lady in the advert is one of our genuine customers. I am so sorry you have been left to feel this way about our company, but thank you for your order with us and we do hope your daughter loves her AD products! Kind Regards, Bethan ADE x

Posted 4 years ago

Aztec Diamond is rated 4.7 based on 4,103 reviews