Autotrader Reviews

Name: Autotrader
Address: Auto Trader Digital,Willow House,Woodlands Business Park, Newton le Willows
Rating: 2.22

2.2 Rating 49 Reviews

29 %

of reviewers recommend Autotrader

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0845 345 3450

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enquiries@autotrader.co.uk

Location:

Auto Trader Digital,Willow House,Woodlands Business Park
Newton le Willows
WA12 0HE

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Autotrader 1 star review on 21st March 2024

MariusMarin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rip off add company. Placed my car on autotrader.co.uk week later they removed my add stating some of their policy breaches. 100 pound gone to drain!!!”

Helpful Report

Posted 21 hours ago

“I bought a car from ROBERTS MOTORS LTD which is under Auto trader and the car stopped within few hours of driving and since then av spent £1-2000 on the car. Now the wet belt is off and will cost me another £2k to repair. The seller refused to refund my money after 3days of buying it and av been struggling to deal with this…. I’m so disappointed ☹️ and don’t know what to do”

Helpful Report

Posted 1 day ago

“Recently bought a bmw from hpl in… Recently bought a bmw from hpl in Preston, we dealt with Paul and the experience was great. He was very professional and welcoming which made me alot more at ease, he made sure every box was ticked and I had everything needed. When we came to take the car away we opened the boot and the shelf parcel strings had snapped, Paul said il get some ordered and get them straight in the post to you. Thanks Paul!”

Helpful Report

Posted 1 week ago

“Autotrader are brilliant at allowing you to firstly, identify a particular model of a car that you are looking for, and secondly, enabling you to reduce some 8500 cars nationally using the options for year, mileage, location etc., to find the one that you want. As a result I purchased a car from Carsa in Southampton who proved themselves to be a helpful and honest organisation to do business with.”

Helpful Report

Posted 3 weeks ago

“❗️❗️❗️I brought a faulty car from a dealer on auto trader based on their reviews for this dealer, now the dealer refuses to solve the problems, I tried to review my experience about this dealer but was impossible, autotrader hasn’t posted my reviews, I ask for o copy of that car advert but they didn’t send nothing, conclusion is AUTOTRADER is scammer’s friend, they protect scammers, now I’m in court about this issue but AUTOTRADER don’t act 🔴🔴🔴”

Helpful Report

Posted 1 month ago

“Very good service and very friendly”

Helpful Report

Posted 1 month ago

“This site should be held responsible for any purchase on there site like most online sellers instead of forwarding you on to the trading standards site Will be looking at consulting my local MP or my be standing for thr reform party to get these website to confirin to a online standards”

Helpful Report

Posted 1 month ago

“My son bought his first car privately good runner nothing wrong the car my wife's little runaround three weeks and £600 later the cars a wreck would not recommend buying from this site and would never ever use it again what a sorry mess Sultan you got us good”

Helpful Report

Posted 2 months ago

“First Point Car Dealership, Dronfield ,Derbyshire . Avoid this dealer ,no customer care, nothing but lies.”

Helpful Report

Posted 6 months ago

“Bought from a private seller who withheld information that the car had been bought from a salvage auction and was CAT U. When I then went to sell it on this was uncovered by history checks and meant that my car was worth 25% of the figure I paid for it. Autotrader do not do checks for CAT U and will not ban the private seller, only 'monitor'. The seller will not pay the difference and my only option now is to move on or go to court. Do not buy from a private seller on this site.”

Helpful Report

Posted 1 year ago

“wish i had seen the reviews when i brought my car but a very expensive lesson learnt!! Cars description was wrong which should of been a red flag but due to desperation and everything else on offer in other sales places seeming over budget or not suitable i went with this one, in 9 months this car has cost me over 2k and is currently a death trap within a week the back windows and heating stopped, then speaker went, since then numerous other bits have gone wrong. Took out extended warranty which was complete waste of time was given no paper work for it sales people ( if you can call them that) didnt want to know just told me to call and the warranty company will find the info which of course at the point my car was basically undriveable they expected me to get the car taken to the a garage over 16miles away at my cost as no other garage closer will deal with them as a company. If you want a decent car stay well clear over 5k and basically left with a useless pile of metal that continuously needs work!!!”

Helpful Report

Posted 1 year ago

“They sold me a car with a faulty engine faulty ignition key which they charged me £200 for and wouldent refund money the car was an mot failure so had dodgy mot blown ring or valve seal in engine probably been swapped out for another engine lied that it had bern serviced and had a dodgy number plate these lot are thieves dint go to them you will regret you ever heard of them”

Helpful Report

Posted 1 year ago

“11FG limited is an awful car sales place. I bought a car in January and paid to have an extra key for £200 and the key broke after a few months. It doesn’t work. They also refuse to fix it or acknowledge and put phone down. The car I bought for £6000 was also faulty and is now costing lots to fix it. Do not trust 11FG Limited. Disgusting people and they will go bankrupt soon anyway.”

Helpful Report

Posted 1 year ago

“It is a great way to find the best deals on cars around you, great amount of information about the car. It makes it so easy to find what you are looking for.👍”

Helpful Report

Posted 1 year ago

“I brought a car from your website and it turned out to be stolen and you are not willing to take any responsibly even though the advertised that you had done checks on the car which was taken off me because you did not do the checks as advertised.”

Helpful Report

Posted 1 year ago

“Auto Trader do not do their own checks on the cars that they advertise on their website.. I bought a car that turned out to be stolen.”

Helpful Report

Posted 1 year ago

“Auto deal ltd- Very polite and honest car salesman,very reliable and clean cars for sale.I bought a volvo v50 for a very good price with low miles and extremely clean car,also his car delivery promise was excellent and the car was dropped on time at my home address,I would definitely recommend auto deal Ltd to any of my friends and family.”

Helpful Report

Posted 1 year ago

“Completely Rip off the retailers with absolutely absurd costs and our Area manager is useless and never replies unless he can get more money out of you Over 2500k a month for 12 adverts is a joke.”

Helpful Report

Posted 1 year ago

“You CAN get scammed from buying from auto trader and they won’t do anything other then ‘log a complaint.’ MOT’s are false. HPI checks are false. This is the second time we’ve inquired about a car that when we have taken it to a MOT centre it has cropped up 12-13 faults. LUCKILY with the second car we were smart enough to enquire and send it to a MOT centre first (as opposed to just trusting the sellers fake invoice.) however..even when you have evidence of a seller being dodgy or that they have refused to refund you the money they won’t do anything about it. 1 star since they did reply to the email super fast, even if they did state that because all they do is advertise if anything happens it’s not on them to do anything. Which frankly I think is very misleading for people that buy from auto trader and TRUST the sellers because a dealership is “in partnership” with them. I have evidence of everything I am speaking about. Including the last 2 dealers/sellers and the response auto trader gave us. I would avoid tbh.”

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Posted 2 years ago

“Smooth trading”

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Posted 2 years ago

Autotrader is rated 2.2 based on 49 reviews