AUTODOC Reviews

Name: AUTODOC
Rating: 3.97

4.0 Rating 945 Reviews

75 %

of reviewers recommend AUTODOC

Company Reviews

Metrics

4.0

Based on 945 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

AUTODOC 5 star review on 15th April 2024

Geoff Hart

AUTODOC 5 star review on 23rd August 2023

Anonymous

Anonymous // 01/01/2019

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“Excellent quality and price. Safe and fast delivery.”

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Posted 12 hours ago

“Good Deals & Great Service!!!”

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Posted 1 day ago

“Another nice consignment from Autodoc, the only place that I look too for my cars maintenance needs. It is an easy process to identify and order the correct parts that I require. The order is well presented and packed, and is delivered within a reasonable time frame - from Germany to the England. The current order resulted from the purchase of a code reader/scanner (not from Autodoc) to investigate an engine management problem and it highlighted many other issues also. Fortunately, good old Autodoc stocked all the remidial parts required and now I have an updated code read with no faults whatsoever. Many thanks Autodoc - from Geoffrey.”

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Posted 3 days ago

“First class online purchasing Excellent Value for money First class Postal service Outstanding First Class Overall”

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Posted 1 week ago

“All good thanks quick delivery and good price.”

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Posted 1 week ago

“Im ordering from Autodoc for a while now and never had a problem with them.”

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Posted 1 week ago

“Fast service with a great choice and good prices.”

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Posted 1 week ago

“very good service”

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Posted 1 week ago

“Great quality parts and the best price you can find on the Internet. Highly recommend autodoc to anyone looking for caparr. The app is easy to use and lots off tutorials for any DIY mechanics to follow.”

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Posted 1 week ago

“Excellent service and quick delivery thanks”

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Posted 2 weeks ago

“usless not only got the wrong item i also am expected to own a printer that does sticky labels of you cant send the item back ill never use these again and i dont think anyone who wants a quaility service should either”

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Posted 2 weeks ago

“Excellent service from purchase to delivery. Ordered bmw f10 transmission service kit”

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Posted 2 weeks ago

“Part came well packaged.”

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Posted 2 weeks ago

“Very good”

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Posted 2 weeks ago

“Excellent service, have not had an incorrect part yet, always will use for expensive audi parts because autodoc are one 3rd of main dealer prices 😊😊😊”