“Very responsive, made sure I was going to be happy with the product before shipment with options of current stock emailed to me. Well packed and arrived in a timely manner. This is my second purchase and I have been very happy with the service and products.”
“Bought this lamp for my son who has been wanting a Moroccan lamp for years after seeing the lamps I originally bought in Morocco. This lamp is perfect and it arrived in good time and was carefully packaged.”
“The rug I received is good quality. However, the rug I received was not the rug I had ordered according to the photo. I ordered what looked like a medium blue rug; what I received was dark gray/navy in colour. The designs on the rug also varied from the photo and were slightly larger. I had chatted with the owner before the purchase to ensure the rug colour was medium blue and she affirmed it was. After I received a different rug, she said the specific rug featured in the photo was a sample that had been sold 'way ago.' 'We use same pictures for slight similar products to save time and energy.'
As an online store, I would think they would show photos of the same type of rug they will send. I had looked a long time for a rug in my preferred colour and was disappointed. I kept the rug as it was 10 foot and would have been difficult to return. I hope the Moroccan weaver received some benefit from the transaction.”
Dear madam,
We apologise again for this confusion. But as you may know, handmade rugs are one of a kind, they may have slight differences which make them unique and authentic. In any case, your purchased rug look amazing.
We thank you very much for supporting the Moroccan weavers.
“We bought a large disc wall light. It was well packaged and delivered within a month, as specified. Our electrician is rewiring this light as it keeps tripping our electrics. The sides of the lamp look to be laser cut and are well finished, but the quality of the workmanship on the front is just about passable. There are marks/fingerprints in the finish which I can't remove, but as it will be high up in our stairwell you can't really notice them. I am sure it will look fantastic when we get it back from our electrician.”
“An absolutely lovely addition to my garden. The table is a beautiful and well-made piece of furniture that will add a touch of elegance to any home. The craftsmanship is evident in every detail, the intricate carvings on the table are a testament to the skill of the craftsman who made it, it is sturdy and built to last for generations. I highly recommend this table to anyone who is looking for a high-quality, handcrafted piece of furniture.”
“Absolutely lovely lamp, well made and solid. It arrived in a wooden box, hardboard panels supported by wooden dowels, lightweight but still solid and secure. The lamp itself was also wrapped in foam protection, so the efforts to keep the package safe and secure went above and beyond. Incredibly happy with my purchase.”
“We ordered a beautiful pendant light from Authentic Moroccan. The service was impeccable and all my questions were answered quickly. The light arrived direct from Marrakech and looks beautiful hanging from a beam in our garden room.”
