Attitude Clothing Reviews

Name: Attitude Clothing
Address: Attitude Clothing Co. Unit 4, Vulcan Park, Unit 4, Vulcan Park, George street, Lincoln
Rating: 4.59

4.6 Rating 4,128 Reviews

92 %

of reviewers recommend Attitude Clothing

4.6

Based on 4,128 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01522 576686

Email:

admin@attitudeclothing.co.uk

Attitude Clothing 5 star review on 2nd March 2024

148

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have not received my order yet and customer service does not provide me the tracking number for my parcel:(”

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Posted 2 years ago

“I have not received my order.”

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Posted 2 years ago

“First experience with you. I bought 2 pairs of shoes. One of them was not wearable (packaging mistake: there were twice the left foot!). It took me one month to get a refund, and I only got a refund of the cost of the shoes, without any participation in the customs fees (67 euros!). Luckily the other pair (a gift for a birthday) was fine, but then extremely expensive in the end. I won't take the risk of another order.”

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Posted 2 years ago

We are very sorry for the problem with the boots. In this situation the boots are deemed faulty and we have to follow a procedure to resolve the situation in cooperation with Demonia. Customs charges are levied by governments and we have no control over these. We are now in contact with you to try and help further with this issue.

Posted 2 years ago

“Both times the product was broken, but I got a refund.”

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Posted 2 years ago

“Clothing arrived on time, company unresponsive. Don't expect a reply for questions about orders. Had to pay half the price for the order on top of what I already paid to accept the package. Overall not good”

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Posted 2 years ago

“Was happy with the pants I received, but my shipping was longer than i expected (three weeks) with expedited shipping, and I reached out twice for clarification and didn't receive any response. I ended up finding a tracking number that says it was added to my order the day before it arrived, (again, 3 weeks after i had placed the order) but got no reply from support saying they had added a tracking number, although it said to expect a response in 48 hours. Spending 130$ on pants and having no number or estimated arrival date is pretty nerve-wracking and it made me wonder if my pants were going to arrive at all. Otherwise, I was happy with my purchase and relieved when they were in my mailbox.”

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Posted 2 years ago

Thank you for your review. We apologise that you did not receive the tracking details, these usually are e-mailed at the time of despatch. The shipping option you selected was the standard shipping, not expedited. (At present we only offer the one service to your country). We are sorry the service did not meet your expectations but are pleased all is well not the parcel has arrived.

Posted 2 years ago

“Unfortunately the zip has broken onnthe lunch bag all ready n was smaller then expected”

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Posted 2 years ago

“I purchased the padlock necklace - the quality is pretty poor and the quality of the material makes it look quite cheap and tacky - I really should have known by the low-price-point. I probably need to stick to the clothes.”

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Posted 2 years ago

We have sold literally hundreds of this item and until now, have never had a single complaint and not even one ever returned. The item is very popular. Our customers love it! It costs just a few pounds and is excellent value for money. Of course if you compare it to more expensive jewellery it will not be the same quality, that is why it costs just a few pounds!!

Posted 2 years ago

“I love attitude clothing products - but it always seems to arrive broken. I've had bad experiences 2-3 times in a row now. Its now gotten to the point where I no longer wish to purchase from you. When I have sent email, I have recieved what seems to be a pre-written rushed email, regardless of sending my thoughts in a official complaint. I have to pay to send items back, and in certain circumstances I would have to pay more to send back the item than I would getting a refund. The ultimatums are unfair and some emails were extremely unprofessional. Products are poor quality, and when ive been given a replacement or voucher for future purchases - that has also arrived damaged or broken within a matter of weeks. Im disappointed in the problems that I have encountered, due to lack of professionalism through emails, and the way circumstances were handled.”

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Posted 2 years ago

We go to great lengths to provide the best customer service. Every effort has been made to resolve this customers issues, countless replacements have been sent and many hours dealing with enquiries. Overall 99.99% of what we ship out arrives intact. Unfortunately this customer has had several problems which is very strange as we have ensured extra care, over and above our already careful packaging is taken. Somehow every order seems to be a problem. We have several hundred reviews on here and the vast majority that comment on the packaging, give very positive reviews. All our warehouse staff are thoroughly trained in packaging procedures to ensure safe transit of the order.

Posted 2 years ago

“Really disappointing- ordered a pair of boots and payment was taken but they didn’t have them in stock and had no idea when they were going to get any ! There was also hair dye on the order which although was in stock wasn’t delivered ended up cancelling the whole lot”

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Posted 2 years ago

Thank you for the review. It needs to be noted that the boots you ordered were clearly marked up on the site as 'pre order' with a future date given. We offered to refund the boots and ship the hair dye straight away. The option was offered to you, however you declined.

Posted 2 years ago

“Slow delivery and even slower giving refunds”

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Posted 2 years ago

“The outfit itself was amazing looking, however it has left me with really bad scratches everywhere all over the top of my thighs and my arms, and on anybody who touched me in my birthday”

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Posted 2 years ago

“*Update. Post this review I have subsequently been contacted and the matter is now resolved in a very timely manner. Absolutely shocking company and customer service. Avoid at all costs! I haven’t had a response to my email in over 2 weeks! I would give 0 stars if it was an option. £100 wasted and it would appear no hope of ever getting it back”

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Posted 3 years ago

“Item ordered was not in stock, received refund before we were told item was unavailable”

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Posted 3 years ago

Unfortunately the item was not available due to a stock error. As the item ordered was in the sale and discontinued we made the decision to process an immediate refund.

Posted 3 years ago

“Cute stuff, poor quality”

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Posted 3 years ago

“Masks were poor quality. One mask didn't fit the nose properly and didn't go under the chin. The other didnt have quite the same stitching as shown so it say on the face in a strand manner. This mask was also massive”

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Posted 3 years ago

“Not the best ordered a gift bag with my order and never came only recieved the candle which was so tiny and on the pics looked massive very disappointed and wont order again from here.”

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Posted 3 years ago

“I asked for the tracking number of my order, since i had forgotten to log into my account when i made my purchase. And all i got back from customer service was a message saying that my package had been dispatched.. which i already knew.. and wasn't exactly the issue i was asking about”

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Posted 3 years ago

“Dears pls. note that I have not received the item yet nor have I received any response on tracking number and as such I cannot provide my own feedback today!!”

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Posted 3 years ago

“Took payment for an item which is out of stock, still cannot comment of good or service at this point. The email asking me to review your site was also addressed to "" which made me feel *so* valued as a customer!”

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Posted 3 years ago

Attitude Clothing is rated 4.6 based on 4,128 reviews