Atlas Ceramics (south) Ltd Reviews

4.7 Rating 394 Reviews
93 %
of reviewers recommend Atlas Ceramics (south) Ltd
4.7
Based on 394 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5

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Atlas Ceramics (south) Ltd 5 star review on 16th March 2023
Seddon
Atlas Ceramics (south) Ltd 5 star review on 13th January 2023
Natalie C
Atlas Ceramics (south) Ltd 5 star review on 13th January 2023
Natalie C
Atlas Ceramics (south) Ltd 5 star review on 13th January 2023
Natalie C
Atlas Ceramics (south) Ltd 5 star review on 17th October 2022
Anonymous
Atlas Ceramics (south) Ltd 5 star review on 10th October 2022
Kevin A
Atlas Ceramics (south) Ltd 5 star review on 30th May 2022
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
Fantastic tiles packaged great
Helpful Report
Posted 1 year ago
Prompt delivery and well packaged
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Posted 1 year ago
Excellent service easy to order and dispatched quickly
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Posted 1 year ago
Great service and product
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Posted 1 year ago
Attentive, polite and quick response to my request. The tiles were very well packaged and delivery time was very short. This is a firm I would deal with again.
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Posted 1 year ago
Great service. I had many admiring comments about the blue waitomo tiles in a new shower room and my daughter decided to use them in her house too. They look fabulous. I went to fetch a tiny number of extra tiles after an error adding wastage for a shower space by sq m instead of exact tile numbers. They phoned to check when I would collect and had them ready. I felt a real idiot but they handed over a carefully wrapped pile of 6 tiles without making me feel any more daft than I already did!
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Posted 1 year ago
Very helpful and friendly. Sample tiles arrived within 2 days as advised. We have not received our order yet but so far the process has been seamless and efficient.
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Posted 1 year ago
Very helpful, great communication, prompt delivery and brilliant packaging.
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Posted 1 year ago
Very helpful and friendly, fast delivery
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Posted 1 year ago
Very helpful team. Excellent delivery. Great products.
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Posted 1 year ago
The team at Atlas Ceramics are extremely knowledgeable, helpful and always ready to help with tile selection, tiler recommendation and technical advice. They have a wide range of tiles, many of which are kept in stock, together with all other materials required for the tiling process. We would recommend them to anyone.
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Posted 1 year ago
Order was ready quickly and the team were very helpful in carrying the goods out to the car
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Posted 1 year ago
Very helpful staff and great communication. Tiles and packaging excellent. Prices very competitive. Very pleased with the transaction. No hesitation to recommend.
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Posted 1 year ago
Tiles arrived on time, unfortunately they weren’t the right ones we wanted to match with our existing tiles.
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Posted 1 year ago
Couldn't fault very easy ordering and delivery was great
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Posted 1 year ago
Atlas Ceramics were an absolute pleasure to work with - they took our bathroom dream and inspiration pics and made it a reality. The staff couldn’t have been more helpful and kept us fully informed at every stage of the process. I wouldn’t hesitate to order from them again. THANK YOU!
Atlas Ceramics (south) Ltd 5 star review on 13th January 2023 Atlas Ceramics (south) Ltd 5 star review on 13th January 2023 Atlas Ceramics (south) Ltd 5 star review on 13th January 2023
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Posted 1 year ago
Great service, prompt responses to our questions and no fuss service.
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Posted 1 year ago
On this order, we needed just a small additional quantity of tiles for filling in following on from our main large quantity purchase. I thought it might be too small an order for Atlas Ceramics, but it wasn't. Tiles were shipped and unfortunately damaged by the couriers in transit - so returned by them. Atlas called me to say the problem had occurred and they shipped replacements which then arrived very promptly. Excellent!
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Posted 1 year ago
The customer service provided by Atlas (Dan is the name of the person i dealt with) was completely amazing. He went above and beyond to help me get my bathroom finished by Christmas, by allowing us to change a tile that we had already had delivered for a smaller size. The stress that this was causing horrible, as we were having to go to family and friends to shower and wash the baby and had been let down by a tiler, but Dan and Atlas did everything they could to help and get things sorted. I couldn't recommend Atlas enough for the quality of product but also the service. Thank you so much.
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Posted 1 year ago
Atlas Ceramics where brilliant. I needed tiles which were out of stock for a job that had already started and they kept me informed at all times on their expected arrival, as well as ensured I got them quickly once back in stock. Tom was so helpful and I will definitely be using them again. Highly recommend both in terms of customer service and quality.
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Posted 1 year ago
Atlas Ceramics (south) Ltd is rated 4.7 based on 394 reviews