“Item was as described, at a competitive price and communication was excellent. Once received by the vendor item was despatched quickly and well packaged. The only downside was the manufacturer's lead-time.”
“Hadn't read the delivery terms until about two weeks after order placed and wondered where the painting was and realized it would be 4-6 weeks. Other than that the painting arrived hugely protected in multiple layers of wrapping in perfect order . Thanks”
“Overall we are very pleased with our purchase - a framed panel print by Catharine Stephenson.
The artwork was delivered in excellent condition, well protected with plenty of packaging. The frame is of good quality with a strong hanging cord, and all colours on both frame and print are as displayed on the website - an ideal colour match for our needs.
The reason I have only given a four star rating is due to the long delay between ordering and receiving this artwork. An order was placed on 9th December 2014 and delivery was made on 28th January 2015. However, the company were apologetic about the delay and gave us the option to withdraw the order if it was for a Christmas gift (it was not!) They continued to update us periodically and promptly replied to an enquiry I made about the progress. I was duly informed of dispatch and the artwork was speedily delivered the next day.
I would be happy to use this company again.”
“The order process and was very easy and very efficient. The delivery arrived at the time stated.
The rug, however is very creased due to the way it was rolled and probably had something lying on top of it during storage. I have spread it out in the hope that in the warmth of the house, it will flatten.”
“Have purchased previously from yourselves and was pleased in being kept informed of the status of my order and with the actual rug when it arrived, unfortunately although it was not the case in my latest purchase (image on internet was not the rug I received) received a no quibble refund and would gladly re order or use your site again
“Took a while to get my picture but I was kept update at all times so I knew that my item would take 3 weeks to arrive as soon as I ordered (maybe you should know before ordering). The picture arrived well packaged and pleased with the item so will use this company again.”
“Viery pleased - goods were exactly as adververtised - good colour match, good value for money etc. Excellent communication from company online, delivery as promised with option to give alternative location if not at home for delivery. Have now used twice.”
“Great service and dispatch time, desk lamps are worth the money and strike a pose, I can't say the same for the tacky overpriced rubbish being the Oberto-4Rgb ceiling light, looks cheap and the LEDs are a waste of time the only use for the remote is on/off function also it says chrome? Where's the chrome? Again overpriced rubbish.”
“Delivery and customer service have both been very good; however, the lights did not seem to be of very good quality, as the diamantes were just on a roll of tape that had been stuck onto the shades. The shades are also smaller than i expected, from looking at the pictures and were therefore too small for the wall i wanted them for.”