Astounded Reviews

4.91 Rating 886 Reviews
99 %
of reviewers recommend Astounded
Merchant Metrics
Shipping & Delivery
Delivery Methods
Customer Service
Communication Channels
Telephone, Live Chat
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About Astounded:

Astounded supplies PA Systems, Pro Audio Equipment, Stage / Band Lighting, Disco Lighting, and associated accessories at unbeatable prices. With a best value approach, products are sourced only from manufacturers who offer an incredible performance to price ratio - not simply 'big brands' which cost more for the name than the product itself. It couldn't be easier to buy from Astounded, with products available online, by phone and from their showroom in Lancaster.

Astounded offers a complete solution, geared to offer best value to all clients in terms of performance. With an expert system design team, Astounded take the guesswork out of selecting equipment and leave customers to focus on running their business or furthering their creative potential.

With an emphasis on honest, expert advice and genuine, no-nonsense customer service, Astounded is about more than simply selling products. The design team work closely with clients to establish an accurate project brief and deliver a technically focused, solutions led service that offers real value to your organisation, and helps to realise your creative vision.

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01524 845310

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Astounded 5 star review on 14th March 2020
Patrick Letford
Astounded 5 star review on 10th October 2019
Derek Fleming
Astounded 5 star review on 1st February 2019
Tracey Mills
Astounded 5 star review on 15th January 2019
Janina Vigurs
Astounded 5 star review on 23rd December 2018
John Demello
Astounded 5 star review on 5th December 2018
Graham McHutchison
Astounded 5 star review on 22nd August 2018
Neil Mcalley
Anonymous  // 01/01/2019
Just had amazing customer service from Chris and Dan. I was given invaluable help and advice from them before purchasing a PA system. The delivery was super fast and my order arrived on time. You couldn’t get a better service. Well done Astounded!
Posted 1 year ago
Very good service,with prompt delivery of our equipment. Excellent customer service too. Will definitely use astounded again
Astounded 5 star review on 14th March 2020
Posted 1 year ago
Delivered what we wanted on time. No problems
Posted 1 year ago
The gentleman I dealt with on the phone was very helpful and understood what I wanted and put together a package that included all I needed to enable us to use the PA System at our monthly WI meeting
Posted 1 year ago
effective, polite, helpful & prompt servive
Posted 1 year ago
Good price and delivery quick
Posted 1 year ago
Prompt service. Good products.
Posted 1 year ago
Rapid delivery and excellent rapid response to my queries
Posted 1 year ago
Online chat is first class, if your unsure what you need they are always there to ask that technical question, or just to check stock levels when you need something next day. I have used Astounded many times now and never had any issues.
Posted 1 year ago
Very knowledgable, ever helpful staff, Daniel suggested the right product For my requirement and excellent service, Very happy and would strongly recommend Astounded. Great prices
Posted 1 year ago
Very pleased with item. Appears very powerful and compact. Comes as advertised. Looking forward to using it soon.
Posted 1 year ago
Always good service and straight honest answers
Posted 1 year ago
There are loads of websites you can pay your money and buy sound systems and equipment, but Chris and his team at Astounded are easy to get to talk to and really knowledgeable helpful. It was well worth us driving up to lancaster to get further advice and get the soundsystem to meet our needs. Thanks guys
Posted 1 year ago
I rang up for advice on purchasing a hearing loop amplifier and received some very helpful advice. I ordered the kit and it arrived the next day. Great service. I would recommend this company without any hesitation.
Posted 1 year ago
I bought the peavey FX2 32 for my church. It was promptly delivered no issues at all. We are yet to test the equipment but I'm confident it's fine.
Posted 1 year ago
Well, the customer service I received from my first enquiry was very good and the advice was excellent. However, the equipment I purchased did not work properly and part of it was damaged. The heavy item arrived in just it's cardboard box without any additional outer packaging to protect it. Consequently, the box had been hit, or dropped, in transit and was damaged on arrival. I was really disappointed and had to return the PA Speaker for replacement, which meant that I couldn't use it over the Christmas - New Year period, as I had planned to do.
Posted 1 year ago
Quality products. Excellent customer service. Rapid delivery. Web or phone. Recommended.
Posted 1 year ago
I requested help in the type of PA system to purchase for a small church. Both Dan and Amber provided the information I required. I was quickly supplied a replacement beltpack unit when the original had problems.
Posted 1 year ago
my second order in a few days - they give great advise and superb fast quality service
Posted 1 year ago
All perfect
Posted 1 year ago
Astounded is rated 4.91 based on 886 reviews