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Aston Hearing Services Ltd Reviews

4.9 Rating 214 Reviews

98 %

of reviewers recommend Aston Hearing Services Ltd

Company Reviews

4.9

Based on 214 reviews


Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Email:

madalene@astonhearing.co.uk

Location:

Aston Hearing,
Flint Barn Court, Church Street,
Amersham
Buckinghamshire
HP7 0DB

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Aston Hearing Services Ltd 5 star review on 25th March 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I attended Aston Hearing on 6th October 2020 and saw Jo. I needed to have my ear wax removed. Jo carefully explained each step of the procedure. I felt calm and relaxed: it was very reassuring to be in such expert hands. It felt like going from being trapped underwater to being free in the the open air - absolutely brilliant!”

Posted 3 years ago

“A huge thank you to Paula, who went way above and beyond in the care and compassion she showed to my disabled sister in law, who we thought had substantial hearing loss but, we discovered, actually has Auditory Processing Disorder caused by her severe stroke. This has had a very detrimental effect on her ability to communicate for the last three years but was not picked up by the NHS. After being kitted out with hearing aids connected to a microphone, she is understanding people better and is now able to have a short conversation on the phone and also have the TV channelled directly to the hearing aids, which makes her very happy! The improvement to her quality of life is immense! Can't thank you enough or recommend your services more highly!”

Posted 3 years ago

“Amazing service,very efficient,explained everything,felt very safe in post covid life. Great relief to hear again!”

Posted 3 years ago

“A very efficient service. Lovely staff who made me feel welcome and safe.”

Posted 3 years ago

“Thank you Duncan and staff at The Grange for your very efficient service. The results are extremely good.”

Posted 3 years ago

“Visited Thame branch this morning and benefitted from a professional and caring service throughout. All preliminary and clinical procedures explained in detail. Thank you.”

Posted 3 years ago

“I have been seeing Duncan for the last 9 years and am very pleased with the standard of service received. I have attended in all 3 of their treatment places and am most impressed with the professional standard. Most of all, the personal attention of Duncan and his team is much appreciated.”

Posted 3 years ago

“I was very impressed with the co id precautions in place, the staff were pleasant and the appointment process was efficient. I would not hesitate to recommend Aston Hearing.”

Posted 3 years ago

“Brilliant hassle free and friendly service”

Posted 3 years ago

“Competent, careful and clear explanations throughout. All staff polite and cheerful. No complaints.”

Posted 3 years ago

“My teenage son had an appointment at the Thame branch after using a cotton bud too enthusiastically! The service was superb both in the clinic and on reception. A very friendly mother and daughter team. Very thorough but gentle service and my son is a lot happier now. I wish I’d taken him sooner! Highly recommend.”

Posted 3 years ago

“What a great experience. Cassie was knowledgable and put me at my ease. Her technique was gentle, and the improvement in my hearing is amazing. Thoroughly recommend Aston Hearing Services.”

Posted 3 years ago

“Many thanks for your prompt assistance. Very difficult at this time but you were able to help me with my problem. 😷💞”

Posted 3 years ago

“First class service , very friendly and professional. Thanks . Nicb”

Posted 3 years ago

“During these difficult times I was very apprehensive about going to Aston Hearing to have my ears microsuctioned. However after booking my appointment I received an email from them outlining the precautions they are taking at the premises. This gave me confidence to know that I would be safe in their care. I duly attended today and all was excellent.”

Posted 3 years ago

“I first became a customer of Aston Hearing in the early 90s and always found them most professional with a determination to provide the best possible solution to my hearing loss. When some reputable high street stores starting promoting solutions to hearing loss I decided to give them a try because they were a little less expensive. soon realised the professionalism and care was lacking. I returned to Aston Hearing earlier this year and found their standards of care were even higher than before. I'm very happy with my new aids. It really is worth paying a little extra for personal care and attention. Thanks Duncan. Highly recommended.”

Posted 3 years ago

“I don’t usually leave a review, but the service I received from every member of staff was superb. They were friendly, informative and very good at what they do. I used Aston Hearing for ear wax removal, it was painless and everything was explained to me. Staff take their time with you. The price was very competitive, they were worth it. I would definitely recommend them for any type of hearing problems.”

Posted 3 years ago

“I just cannot thank Duncan and Kate enough for booking and looking at my ear so quickly in these trying times. So professional and thorough, and now hopefully pointing me in the right direction! Look forward to the day my ear is clear of debris and the only reason for me to feel 'wobbley' is because of too many bubbles..;-)”

Posted 3 years ago

“From my first contact with Kate, who fitted me in very quickly as I was so anxious about sudden muffled hearing, to Duncan who treated me in the Amersham clinic, I have nothing but praise for the kindness and professionalism of the team. Thank you very much for everything.”

Posted 3 years ago

“I recently suffered sudden loss of hearing in one ear [sensorineural hearing loss] and was treated brilliantly by all the staff at Aston Hearing in Thame where I arrived unannounced. Karen Williams carried out tests and referred me for urgent steroid treatment which may well have saved the hearing in my ear. THANK YOU.”

Posted 4 years ago

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Aston Hearing Services Ltd is rated 4.9 based on 214 reviews