“The item I ordered on 19th March hadn’t arrived so I emailed on 28th March just to check the order progress as I had purchased it as a present.
I didn’t get a reply until 16th April which I don’t think is very good customer service as it only takes minutes to reply to an email. I was told it had been despatched on 4th April but I still hadn’t received it so they sent another one signed for which I received a few days later.
I understand that things get lost in the post but it was the lack of communication from them that was disappointing.
Although the item itself was lovely I don’t think I would order from here again.”
“Super gorgeous online store with the friendliest customer service. Items arrived on time and beautifully wrapped. Would recommend this store if your looking for something different.”
“Amazing customer service, the team got back to me straight away. I needed some gift for my children before heading back the the US they even delivered to my hotel! Would highly recommend.”
“They have an eclectic range of gorgeous items The items I ordered were beautifully packaged with a high quality faux flower as a little gift. It was like opening a present. Their customer service is friendly and helped me with a query. Faultless service. Would recommend to anyone”
